Super friendly and the waiting area was very clean.

I love that Jeniffer wasn't a pushy sales person and took the time to explain what repairs are needed now and what can wait until my next visit. I was also kept informed and updated on the status of my repairs.

Not only did your staff take care of my needs but they also solved an issue that couldn't be resolved by several other shops. Everything was completed beyond my expectations

Everyone was very helpful and responsive! They also allowed us time to discuss our options and did not try to “push” a sale!

They fix my car problems when I need them fixed.

Everything went fine. Happy with service.

Won't take my 2015 Nissan Rogue anywhere else. Bought it there and got an amazing deal and i get all maintenance done there as well. I'm usually really sketched out by mechanics because I'm always afraid they are gonna try and take advantage but I feel confident the information I get from them regarding my car is legitimate and they aren't just trying to upsell and stuff that doesn't even need to be done.

I was quite disappointed in the Service Department. I was told that I needed a new battery. When I went to a place where I usually buy batteries, they told me that my battery was at 95-98%. After being updated on the different things for a battery to be looked at, I realized that it was a little bit more complicated than just a voltage test. The cell health was a little low which would make the battery fail at any moment. Both the Service Manager and the General Manager helped me to understand the complications with a battery. Their quick reaction time to my review was excellent.

Service advisor understood my needs with regards to my truck maintenance status; and took care of it promptly. He is polite and very patient. I’m a happy camper-Thank you Robert

I have been going to AutoNation Nissan Chandler for 15 years. Great facility, always clean. My service advisor Julio Abraham is GREAT! I trust him completely.

Great Service, excellent communication, and my vehicles issues were promptly addressed. Patrick, my service adviser, was very knowledgeable, and very pleasant to work with. I guarantee I will only be going to this dealership for work on my vehicle for the foreseeable future. Thank you!

AutoNation Chandler were very helpful. They didn't have the model and specification I was initially looking for, however still let me view and test drive when they knew I wasn't going to purchase a vehicle from them. Terry Kruse, the internet sales person who I was working with was helpful, responsive and informative. The vehicle I ended up purchasing from AutoNation Chandler didn't have the multiple add-ons, like some of the other dealers in and out of the state. I only give four stars because of the low value I was offered on my vehicle I was going to trade in. I would highly recommend this dealership if you want the best price on a new vehicle, no sales pressure and a friendly experience.

Best place by far. Dustin explained everything in detail and kept me informed on repairs.

Took a super long time to process everything. At first the communication was not the greatest but towards the end of this days long process it got better. They worked with us on the trade in showing up later than should have. Overall they made up for the long process by going above and beyond in the end.

Its hard to find help here

Hace dos dias compramos un carro 2022 para mi hijo. Todo el trato fue amable, pero él momento de entrar ala oficina de financiamiento, no me ofrecieron la aseguranza GAP, lo unico que menciono fue la aseguranza extendida por fallas mecánicas por 6 años, con valor de mas de 3000 dólares, (cosa que no menciono el hombre el valor total, peto yo alcance a ver en el papel) pero yo me negué a adquirir esa aseguranza, y ahi cambio la expresion del señor drásticamente y empezo a LUCIR MOLESTO. Cosa que ME HIZO SENTIR INCOMODA. Terminamos el Papeleo y nos fuimos con el carro nuevo de mi hijo . Pero Yo creí si me habia incluido la seguranza GAp en los papeles del carro. Pero no lo hizo. Tal vez por su molestia de no adquirir la otra aseguranza extendida. El señor debe tener mas trato amable ante las decisiones de los compradores.

Serviced both Nissans this week in preparation for a cross country trip. Julio was great at getting us in and out with no stress. The expected service was done along with one that had been missed at previous dealers.

I do use car service there. I am very pleased how they take care of my car.

Terrible customer service. Your appointment time does not matter. Dropped off my car for 730am appointment and didnt pull the car into the shop until 1130. Then on my second visit I dropped off my car at 730am and didn't get finished until 6pm. Just saw they charged $750 for 2 tire sensors so Im assuming they charged for those 10 hours to replace tire sensors.

Yes indeed ,, I have been a long time customer dating back to 1983 when I bought my first Nissan from Smith Brown Nissan in Mesa Arizona. Great service and my service tech Patrick always goes above and beyond☺️

I liked that they didn't try to pressure me into purchasing something I didn't want.

Great service!

I purchased my Altima recently from another dealership with a recall on a hood latch. After scheduling my appointment, I took my car in for the repair. The customer service was above par and I was in and out in an hour. They even washed my car and vacuumed the driver's side! It definitely gave luxury dealership for the regular folks. I pray I don't need any repairs soon, but whenever I do, I will definitely return!

When I first arrived, the attendant outside was busy so I waited patiently. Someone noticed me waiting and came out to get me checked in with my service advisor, Jennifer. Jennifer was amazing! She was direct, to the point, and quick at getting me checked in. She made me feel comfortable in my decisions as well. I received a text when my vehicle was finished and I experienced the same level of care when I went back to pick my car up. Check out was quick and painless. I would highly recommend AutoNation Nissan Chandler for your service needs. Go see Jennifer! She will take great care of you!

Staff were extremely helpful...I expected to be given the run around but they called around and were able to get me a spare key fob and even cut my door key for me. Very quick and again super friendly. My only issue is $350 wow but not staffs fault the expense is all on Nissan and just wow wasn't expecting it but I needed a spare.. But thanks to staff I may be back regularly after I check prices.

I was well taken care of at Nissan Chandler! Went in for an oil change and trouble with my Carplay. Both issues were resolved quickly...and without a charge for the extra attention to fix my Carplay that was the result of my error! Service was friendly and as fast as they could go considering everything!

Great folks to deal with!

The service department is great!

First, I called the service number and you can choose to set up you own appointment. 🙂 On the the day of service, the gentlemen (C.C. and S.M.) were so helpful, polite and most knowledgeable about my car. They took care of business. Yes, I am very pleased with the service I received.

Great service as always. Love going to a place we can trust.

Happy with service providers. Nice lobby. I purchased my car here and am happy with the servicing of my car. I love the shuttle service and always use it to go to Red Lobster while I wait. Thanks for notifying me of all recall information and doing the repairs. I love getting my car washed when your all done with my oil changes

Great service associates. Nice lobby with free shuttle service which I always use. I bought my car here and enjoy going back. Thank you Jennifer Lane for providing all information pertaining to my car.

David was wonderful and extremely helpful. I will definitely be buying another car from them.

Car was spotless. Thank you!

I just want to say that this Nissan dealership in Chandler off of Gilbert Road. They were amazing they all made the car buying process so much easier with no pesty salesman and a non-pressure buying experience I thank the whole staff 🤗👍🏽🤗🤗👍🏽🤗👍🏽🤗👍🏽🤗 I will definitely be a repeat customer and refer all my relatives and friends to your dealership. 5 - stars doesn’t do you justice if I could I would give you 20 stars!!! 🤗

I am really satisfied with the service!

Fantastic experience with AutoNation Nissan in Chandler! We are new to the area and found the sales and management staff to be very professional, timely and fair in our dealings. We traded two vehicles in on one Nissan Pathfinder and couldn't be happier. Great dealership and highly recommend!

It was forgotten that I was waiting in the lobby and was made to wait 2 and a half hours for a scheduled oil change.

Good experience, they are courteous, professional, and timely. I was very pleased with the service there. I would recommend them to anyone 👍🏻

Excellent and professional service

I was lucky enough to get to know Mrs.raymond malia Crypto in my Forex trading career. Since then my trading has increased a lot. What can i say...Mrs raymond provided an Unique trading earnings. It is really one of a kind and has it's own league. But i can confidently say that, raymond malia trading is the most useful and has really increase my life and family standard. I Invested $1000 and make $12,500 after just seven days of investing with raymond , the money i spent on the course, is a well spent money and a good investment, i never regret it. Good job ma'am God will continue to increase you and your family,, you can also invest with her safely. Email:raymondmalia77@gmail.com WhatsApp:+18188500792

My wife and I walked into AutoNation Nissan in Chandler with a van that had a blown out engine and a whole lot of worry and walked out with a brand new pathfinder! Everyone at the dealership was real cool, not pushy, and they helped figure out the situation with us. I can't say enough good things about our experience!

They where very friendly and helpful. I real enjoyed dealing with them.

...como siempre veo que mantienen su alto indice de atencion al cliente , y esta experiencia la he disfrutado por muchos anos... gracias

Great buying experience. Quick and easy!

Good experience overall.

So easy and transparent. Thanks for everything guys!!!

Mark was awesome as our salesperson. Loved to not have to worry about the haggle. Walter killed it in finance. However it still took 4 hours to buy my car, hence the 4 stars

After spending the week doing online research, we decided to visit so we could test drive a '22 Pathfinder SL. We met with Jake, who obviously took notes from our phone conversation, and he went right to work. We appreciated that we didn't have to repeat ourselves over and over and that there was no trying to steer us to some other version of the Pathfinder. Though we didn't plan on trading in our existing car, they ultimately made us a fair deal that allowed us to easily transition out of our '18 Rogue SL.. My only ding was that the car was delivered with less than a full tank of gas, something that Jake has promised will be taken care of during our first service. Working with the business manager on our financing was simple and somewhat entertaining. We have purchased several Nissans in the past, with the last three being from a different dealer. I am glad we went here and would return for our next Nissan purchase.

I loved the no haggle approach. mark rocked it as our salesman and Walter in finance made the finish easy. was disappointed it still took 4 hours....

Wonderful experience start to finish. I dealt with Mike S. and he was knowledgeable, thorough, and provided excellent communication. He was very laid back and provided a no pressure experience which I appreciated. Walter in finance was fantastic too. Again, very knowledge and thorough and didn’t try to push any extras on me, just laid everything out and let me make my decision. Highly recommend this dealership and these two professionals any day!

Very good consumer services, they were very kind and attentive.

I cannot possibly start and give justice to how great Albert and the service department is! It’s quite a long story but to make it short I bought a car recently from another dealer and come to find out the transmission was bad and they weren’t going to do anything. I brought it to autonation and worked with Albert in the service dept. I believe he went up and beyond his call of duty to work with me and the previous dealership to get a new transmission for the car fixed and warranties and taken care of. I was getting ready to move out of state and he worked so hard to try to get it resolved before I left but I had to leave. Everything got taken care of and the previous dealership did the right thing and I am here in town this weekend to pick it up! Whatever he did behind the scenes to work with the other dealership to get it all covered and a warranty, was finally made right and I couldn’t be happier! Please go see Albert and their amazing service team, I will be forever grateful!! Thank you!

satisfied. the only comment would be that i was told that car would be reay in 2 hours. no one called me for over 5 hours. I had to call to find out mmy car was done.

My husband and I walked in with a set budget for a used car. We didn't want a hassle or to get the run around and we didn't want to waste our time or the dealership's time. Billy was a straight shooter. No BS! Just what we wanted. He said he had a few vehicles within our budget. We looked, we drove, we looked at another. We purchased. Just as it should be! Thanks for being straight with us. Thanks for the fact sheet on the car. Thanks for a great experience.

The location itself is fine. I bought my car here in 2017, and have been to the service center many times. Everyone is friendly. Prices are... dealership prices. Only downside is it's usually a long wait: service because they're really busy, sales because 🤷‍♂️.

Great staff. Very customer focused. Employees seem to all enjoy their work. I have been taking my Murano here for service since 2018. My only advice is be prepared to challenge some of their recommendations... especially if you get a service advisor that isn't familiar with the vehicle history. (This happened to me because my original advisor, Ian, got promoted. By the way, I respect AutoNation Nissan for promoting from within. Ian had built good customer raport and trust which is why I kept coming back.) Definitely ask questions. For example, I bought my tires there six months ago and he was recommending an alignment. "Wasn't an alignment done when I got new tires?" I asked. After further review and help from the other experienced staff, it was determined it wasn't necessary. This is why I recommend having all the service done in one place if possible and build a raport with you service advisor.

Do not deal with this company. Incredibly over priced. Got a another quote from another dealer and it was less than half than what they quoted me.

I have no complaints about the service of my vehicle. The customer service was excellent; however, three hours for an oil change and tire rotation is absurd, and yes I had an appointment.

Well since I bought my car I have had problems with it, and I have never had a good experience with the service department. I'm not a complaining person, so I kept quiet at the time. 6 months ago my car died, that was the diagnosis I had, at 2 years, the warranty had expired because it already had more miles than it should to be under warranty. Despite the fact that a week before I had taken my car to be checked because it felt strange, and they told me that everything was fine. Note: at the time was still under warranty. A week later, when the warranty expired, it breaks down completely. The General Manager helped me with that and they didn't charge me. He was the nicest person there and gave me some guidance on the process, and of course I gave the a good review that now I have to change. Now my car has a brake problem and the service agent who was helping me, Jennifer. First tells me that the brakes on my car were replaced with bad ones and they are broken so I need to replace them. Sure! I have to pay for it, even though it has a brake recall, but nothing to do with the recall, that's what she told me. I answered here that no one had touched my car except them and the shop that fixed it after the accident, and then she changed the story. I get it, she might be confused, and my car needs a brakes replacement, because I recognize that has a lot of miles, but if I'm trying to get a service, the least I expect is good customer service. I'm already stressed, because I have to spend more money on my car, money I don't have, at least be nice. Jennifer, let me tell you that you have been the rudest person I have ever come in contact with. Thanks to you I wouldn't go to that store anymore. When you're buying a car the service is outstanding, but when you have a problem with the car, the service it's just horrible, I see I'm not the only one complaining about the service department so I think they definitely need to make some changes in that department.

Coming here was quick and easy my salesman Markie Mark was the person who helped me and he is a very funny and kind person and very knowledgeable about his vehicles. Come down to autonation Nissan and get the best experience from Markie Mark and the rest of the team!

First and foremost, I've had the worst luck with my Nissan vehicles in the past 2 years (3 transmission replacements in 2 different Nissan vehicles). I do have to say though, AutoNation Nissan Chandler scared me a bit and had me somewhat worried at first, but The service advisor JENNIFER had come-in-clutch when my vehicle safety is compromised. I will admit that I had to call some of the Nissan chain of command (ie Consumer affairs), but it goes without saying that Nissan and JENNIFER'S customer service satisfaction is above par and I would highly recommend JENNIFER for your next service appointment in the future (I hope I didn't add to much to her plate already) Thank you Nissan USA, Thank you AutoNation Nissan, and Thank you JENNIFER (Service advisor) for taking care of my 2020 Nissan Frontier's transmission towards road safety and peace of mind. Customer service is worth more than 5 stars. I can't thank you enough!

I called concerned after getting in a car accident earlier this week. I got my Nissan Versa at this dealership and have a loan through Nissan; I also have insurance. I spoke with Steve and informed him I submitted a claim with my insurance but was unsure if I could take my car to any shop for repairs or if I needed to go to a specific/approved location due to my loan. I needed advice as I’ve never been in an accident before. Steve made sure I was ok after my accident, advised I could take my car to any shop and to check with my insurance advisor and the AutoNation Collision Center or other shops for estimates, and asked me how I’ve been enjoying my car. After informing him I’ve not been a total fan of my car since I got it last year, he offered for me to come in and see if there is a car I’d be interested in trading it in for. I told him I was pleased with the Altima and Rogue I’ve had in the past for different reasons, but am currently not in a position where I feel comfortable trading my car in. He said, “it sounds like you’ve got a strong head on your shoulders.” He also thanked me for my loyalty with Nissan. He did not hassle me to come in still and look at other vehicles, but instead wished me luck with my situation. He was sympathetic, informative, polite, understanding, and professional. Thank you for some peace of mind during this stressful time, Steve. I’ve had Nissans for the past 5 years now and always service my vehicles for routine maintenance at their dealerships because of their outstanding customer service. From sales to service, I’ve always been highly impressed with Nissan!

I purchased my brand new Rogue in 2012 from Autonation Nissan Chandler and I returned to purchase my 2022 Pathfinder 10 years later. The service I received went above and beyond the first time and it was no different with John and Sam the second time around. John drove across town to pick up the pathfinder in the color I wanted from another dealership so I didn’t have to wait 2 weeks for one to arrive. I greatly appreciate the time and effort to get the best deal. I love my new Pathfinder!

Good service. Helpful people.

My boyfriend brought me to the Chandler location specifically to work with Mike. He was extremely knowledgeable and able to answer all of my questions. He helped me lease a brand new Nissan Rogue and I absolutely love it! Also, Walter was really great with the financial aspect of the deal. He's very friendly and easy to talk to.

Highly impressed with the entire process of purchasing our Leaf. I am not a fan of new car purchases, and this was the easiest, fastest, and painless of any that I have done. All the staff was so very helpful and courteous, and the pick and and paperwork was a breeze!

Honestly have been going to Autonation Nissan since it was Brown and Brown Nissan back in Mesa 20+ years. I've been working with the same service people for the same period of time. Patrick Gohlier (PG)has always been a honest and reliable person to work with. My service went as smooth as possible that's why I continued servicing both of my Nissan cars with them. Give them a shot you'll see. Great job PG see you soon

😀 Thank you AutoNation for having a wonderful diverse staff that was able to help me make important decisions about my car Sam!🖤 From my awesome skilled service technician that took time to explain Sam's illness, informed & patient service advisors Ian & Dustin that took every worried call, my wonderful rental car advisor that helped me whilst I awaited Sam's parts 🤩 and all the staff that greeted and gave me trust that Sam would be cared for at AutoNation! I was not expecting tge overabundance of skill knowledge patience kindness & smiles!!!😉 ⭐⭐⭐⭐⭐.....😕 You worried to take your car in scared you will get ripped off or bad repair job? 😮YOU DON'T HAVE TO WORRY 😃 GO TO AUTONATION CHANDLER💯

Very poor service! Waited 6 hours for an oil change, serpentine belt and a extra key which I did not purchase due to the fact it couldn’t be programmed!! I only got 15% discount! They should have given me free oil change along with that. Very disappointed in autonation. I will not use them again.

Billy is amazing —chandler Nissan and the team are great I called and made an appointment with billy As he’s so popular ..as soon as I arrived he came and said hi and he had is young assistant Steven appraise my car -Steven was awesome as well 👍 I got more than I hoped and got a great Maxima

I rest drove a truck there and I noticed it had some mechanical issues. They told me their shop would look at it and fix the issues and call me back to test drive it again. Nobody called back. I was interested but I guess they prefer to ignore issues and try to sell cars with mechanical problems.

Had a good experience. Service was professional.

Julio Abraham is always so helpful and friendly. We were in recently for a brake job and were in and out in record time. Thank you for excellent service!

Awesome experience. Billy N was so attentive and listened to my car needs. We got what we wanted for a very reasonable price. We will be back!!

I have been to many many dealerships in my lifetime especially over the last several weeks. Auto Nation Nissan Chandler exceed my expectations especially my sales man Mark. He was absolutely phenomenal, very knowledgeable about the vehicle, patient, straight to the point which I like and appreciate. I sold my vehicle and got top dollar for it💰 with no issues. My experience was quick and painless I was there for a few hours and out the door!! Everyone I came in contact with was great. If you are in the market for a vehicle don’t hesitate to head over to Auto Nation and ask for Mark tell him Aubri sent you☺️ Thank you Mark YOU ROCK!!!

The purchase of my 2022 Nissan Pathfinder was EXCEPTIONAL! Paid MSRP (No greedy “Market Adjusted Pricing”) Steven Sensibaugh was an absolute delight to work with. We received impressive amount on our trade in. Could not be happier with our experience.

Awesome customer service, Caryle & Mario we're the best!

Really nice place, free coffee while you wait, and the service is top notch.

Checked out my car and had it fixed in a very reasonable amount of time and found actually told me that something I thought needed to be fixed didnt.

Friendly staff

Excellent customer service

I have been with AutoNation Nissan since from more then 14 years. I bought cars and all the times service at the same location. I recommend to our friends and family too. To me all the times they did good job.

I had an excellent experience at AutoNation Nissan Chandler. I was told to wait for around two hours but I got my car before one hour and 30 minutes. Congratulations to the team.

The best thing is the customer service that Victor Zarate General Manager provides for this dealership. He takes pride in the store and called me personally in regards to my sales experience. I did not end up buying a car as we could not agree on price & payment but hey that is business. Right now with all the uncertainty in the world it is nice to know there is still someone who cares about the customer & customer service.😁

First time buying a car from here. The staff was extremely friendly and helpful. I already knew what I wanted so there was no hassle in trying to get me into something else. I was in and out in 3 hours with my new vehicle. Thank you Joe Cola!

It was goodi waited. No alot of waiting time

fast an easy!

Had a 10 am appointment. Arrived at 9:30 am. Told it would take 90 minutes. Why schedule an appointment? Was told when we got car back that it had been washed and it hadn't. Called to complain and was told they were short help and the car wash was inoperative. Very disappointed. UPDATE: Received an email to call the GM. I've tried for 3 days now and no one answers the phone. Not even an operator.

Julio Abraham is the man! Arrived for an oil change without an appointment and was accommodated right away. I was promised 90 minutes and was done in an hour. Outstanding service. Thank you Julio

I work with Boyd. He is customer centric, honest and friendly. Doesn’t try to sell me on a service I don’t need. I needed to replace my battery in my fob and couldn’t get it open the parts team was happy to help, they replaced my battery and didn’t even charge me! Sometimes it’s the little things and it’s good customer service!

Efficient & professional. The service rep looked for ways to save me money. I greatly appreciated that.

Just purchased a vehicle from auto nation. We had some rocky moments but in the end all was made right. I would like to commend Walter in finance for making that part of the transaction easy and fun!!! He was very thorough and was sure to be very detailed! I would also like to thank Ryan for his honesty and laid back approach in selling us this vehicle! We will be back for our second vehicle!

Autonation has always been honest with me, and when I have an issue, it is always taken care of in a timely fashion. I have been taken by other auto repair stores, but never at Autonation. I will be in need of brakes and tires by summer, and will be going to Autonation again.

Everyone seemed nice and friendly my only complaint is after getting a diagnostic for my car they wanted to charge $750 plus tax just to swap out my tail light assemblies… I asked for an Itemized bill to see why it would cost so much and was told he would get one to me. Almost a week later still don’t have one. because I’m sure $750 plus tax is a bit much just to get new tail light assemblies and can’t be explained. But I know it’s apart of the game, dealerships like to try to get over on women but not this time. I’m well capable of changing my own.

Caryl was so great. Making sure things for my car went smoothly and making sure she did her research on all my warranties!

Quick, friendly, and reliable service :)

Done in a short time, but they forgot to turn off maintenance message on console.

I didn’t have any problems they were all good people. It took a little longer then expected. Most of the time I don’t even wanna walk in a dealership with the reputation they have, but I had a good experience with them and I will use them again

We really enjoyed our sales experience there. We had good service and they were patient as we couldn’t decided between a couple of cars. They have a no hassle, or no haggle, sign up letting us know that we won’t have to play those games. I appreciate that. HOWEVER, when we got into the finance department, that went right out of the window. We were badgered to purchase the warrantees. Not once. Not twice. But three times. It was nuts. I wish the no hassle went both ways. The pressure made me question whether the car they were selling me was not inspected like they claimed. Why else would I want a warrantee but for a car that won’t last. Outside of that, the experience went well.

This place was kept clean, Julio found me all the discounts he could. The shop was clean. Overall great experience

TCruze, Mike and Walter are good dudes. The offer they put together dusted the offer I received from a north phoenix BMW dealer. This is the second time I've dealt with an autonation dealer and they are 2 for 2 with me, thanks guys.

The price you see isn't the price you pay. How about adding on a bunch of B.S. phoney profit fees, such as a "postage fee", battery/tire fee, air fee, and more. I understand I would have to pay tax and registration, but c'mon. They claimed that they were legally required to charge these. When I asked for their legal authority, they provided none. Before you commit from this place, ask for a fee breakdown.

Excellent, timely service. Great communication. Knowledgeable, friendly representatives. Fair price. Level of service exceeded expectations. Based on my experiences, I highly recommend this dealership and staff.

Talk to Steven over the weekend and decided to go in and look at a pathfinder on Monday. Came in was greeted with a smile and Steven got the deal done with a very great price. I will be referring more customers here for sure .

I purchased a 2021 Nissan Altima, Sam was my Salesman here and he was awesome. He was very knowledgeable and informative. I advised him that I wanted to think about the car before I made a final decision and that I would return if I decided to purchase. He was not pushy but very respectful. I called him the next morning and when I arrived at the dealership my car was sitting there waiting for me. Walter was my finance manager. He too was very knowledgeable and not pushy at all with the extra products that were offered. Both men were very professional. Ultimately I bought a 2016 Nissan Versa as well. I had an issue receiving the registration and there was trouble trying to figure out who I could speak with, so I contacted the owner Victor (there’s a sign in the lobby with his personal cellphone number to call if there’s any issues) Victor responded right away. It was determined that the car needed an emissions test. I took the car to the dealership and they took it to have the test. I received my registration after that from the DMV. Victor was very understanding and took care of my concern/issue right away. I highly recommend this Nissan Dealership in Chandler,AZ for their professionalism, knowledge and customer satisfaction. This was the best car buying experience I’ve had. Oh I almost forgot to mention the exceptional service that I received in the service department. There is no long wait times to make service appointments and the interaction with the employees from the phone call until I pick my car up is pleasant. My daughter took my car for an oil change and it was going to be longer than an hour so they offered her a courtesy ride home . A1 service.

Great advisor(Dustin) , excellent service!

Jennifer has been great! Thank you for the awesome service!

Sam was my salesman and Walter was my finance manager. They were very professional, knowledgeable and attentive. I did not feel pressured to make a purchase. I had a slight issue with my registration and I contacted Victor (owner) he was very responsive and helped me to receive a new registration. He even followed through to make sure I received it. I have had a couple of oil changes on my car and the service department is just as awesome. From scheduling the appointment to picking up my car. I have never been to a dealership where every interaction in every department is amazing. When it’s time for a new car I will surely be shopping at Automation Nissan in Chandler.

I never really leave reviews but I just had to! We recently bought a 2021 Nissan Rogue Platinum at this location and the process couldn't have gone any smoother. Everyone was so nice here and helpful! Joseph Cola was our sales associate and he was wonderful along with Jared and the finance team. Everything was great and I found the most perfect vehicle for me!

Dropped my Rogue off at 7am and needed a ride home and Patrick G. My advisor gave my a ride within 15 minutes! Very impressive!

Boyd is AMAZING!

I like that dealing with AutoNation is straightforward, and no stressful back and forth negotiations required. John explained to me the features of Leaf S+, he knows it well. Jalen made sure we get the unit reserved for us, thanks to that!

Dustin Gaskill was super helpful and was an awesome service manager to work with! Thanks Dustin for taking great care of us! Signed, Brian and Sandra Cousins

great work and great service thank you Mr. Patrick (service adviser).

Will and his team are awesome purchased my first brand new car and I love it

Jennifer was very helpful in getting us back on the road the next day with our Sentra. Thank you Jennifer

We are Minnesota snowbirds and decided to get our oil changed on our new 2022 Nissan Pathfinder. The service at Autonation in Chandler AZ was outstanding, Jennifer our service advisor, was knowledgeable, courteous and helped us with some tech issues on our infotainment center, The showroom/waiting room was comfortable and welcoming. Overall service appt was great. We had a great experience at this dealership and we definitely will be back!

Great buying experience at Autonation Nissan Chandler AZ. Our Salesman Ryan Palmer was Awesome! Low key, easy going, but very Knowledgeable about our new 2022 Rogue! Highly recommend going to see Ryan at Autonation Nissan in Chandler.

Jalen (sales guy) was amazing, Jared (trade in manager) finished and helped close the deal. I left another dealership because of the trade manager (the same position as Jared) because of the way he was. Then to finish off the deal Walter was the best finance guy I have ever dealt with period, Most finance guys have no sense of humor, and are dry like the AZ desert. Walter as very cool and professional.

My car is really great, and a really good fit for me, thanks to my salesman. But, as someone with no experience buying a car I wish that there was like 70% more communication on how things worked, and what things were. Especially because like 45 days later they wanted to do emissions testing on my vehicle which is fine, it's just that I had no idea how anything worked and where to go once I got there, and also how long I'd be there for my car, and why I couldn't just take it to do emissions for myself, and how it went when I came to get my car. You can tell that this place is primarily run by men based solely on their communication skills :)

Great experience, will recommend to all my friends!

UPDATE: 2022/03/19 - I called Nissan motor myself to inquire why warranty claim submitted by Autonation was denied. They told me it was opened without any photos submitted, leading to a “default denial”. This was contrary to what the dealership told me. I was livid and wanted to pursue complaints against the dealership. But the Nissan representative encouraged me to go to another dealer…this is what I decided to do and that dealer submitted the claim and it was approved. DO NOT TRUST Autonation, very dishonest company. WARNING - AVOID At the time of this review, BBB rating is -D, for good reasons! Sales and Service associates appear friendly and helpful, but this is far from reality, no dealership management will get involved and Nissan Motor also will distance themselves from any issues. We purchased a new Armada Platinum from Autonation Nissan Chandler and had problems within weeks, electronics are sporadically not working and warning lights come on/off and radio restarts frequently, at least 1-2/week. Paint chipped off the wheel well, despite there being no collision damage at all--there is no reason for any paint to peel. Service appointments are at least a month out...and if you have to reschedule, you'll wait another 4 weeks. 2 months after reporting the issue, service did not conduct any repairs and will not honor paint warranty. The Service, Finance and Dealership Management does not communicate and you will not be provided shuttles, they will offer it, but prepare to pay for your own Lyft. Sales will absolutely communicate before you complete the purchase. We are a Toyota family, last five vehicles were MR2 Spyder, Tundra, 2 Priuses, and a Highlander. Going Nissan was the absolute worst vehicle purchase we have made. The product is subpar and service and warranty are just as bad. We will be ridding this car soon and take the hit now, but we will not repeat the mistake in the future. Avoid Nissan. Avoid AutoNation.

Really great service.

Highly recommend. No hidden fees or gimmicks and also no sales pressure. Cade was extremely knowledgeable and made the car buying process enjoyable.

Went in for an oil change, general vehicle check up, also had some window trim installed. I always have such a great experience. Dustin Gaskill always provides the highest quality of customer service and respect, such a true and kind Gentleman. Thank you Nissan for staff members like Dustin.

WARNING - AVOID At the time of this review, BBB rating is -D, for good reasons! Sales and Service associates appear friendly and helpful, but this is far from reality, no dealership management will get involved and Nissan Motor also will distance themselves from any issues. We purchased a new Armada Platinum from Autonation Nissan Chandler and had problems within weeks, electronics are sporadically not working and warning lights come on/off and radio restarts frequently, at least 1-2/week. Paint chipped off the wheel well, despite there being no collision damage at all--there is no reason for any paint to peel. Service appointments are at least a month out...and if you have to reschedule, you'll wait another 4 weeks. 2 months after reporting the issue, service did not conduct any repairs and will not honor paint warranty. The Service, Finance and Dealership Management does not communicate and you will not be provided shuttles, they will offer it, but prepare to pay for your own Lyft. Sales will absolutely communicate before you complete the purchase. I called Nissan motor myself to inquire why warranty claim submitted by Autonation was denied. They told me it was opened without any photos submitted, leading to a “default denial”. This was contrary to what the dealership told me. I was livid and wanted to pursue complaints against the dealership. But the Nissan representative encouraged me to go to another dealer…this is what I decided to do and that dealer submitted the claim and it was approved. Avoid Nissan. Avoid AutoNation.

They were very helpful thanks for trying

Rest experience again at Nissan Autonation. Had my Nissan Murano serviced and got great customer service, good price - and a clean car when it was done! We only go to this location as it is excellent.

Overall pretty good service. It did take around 10 minutes for someone to come out and talk to us about our scheduled appointment. Overall pretty good service.

We received quick, thorough and plesant service from Nissan Chandler on Friday, March 11th. I scheduled an appointment for an oil change and and service for a recall having to do with my ABS system. Julio was prompt and thorough in explaining what to expect and I was called in less time then scheduled to come in and pick up my car with all maintenance complete. Thanks Chandler Nissan!

Efficient check in process, it was busy but someone was able to help route customers to open advisors. Great job!

Can’t say enough good words for Autonation Nissan chandler! Our family has purchased several vehicles at this location over the years, wonderful staff, helpful service advisors. Quality automobiles with factory extended warranties. If you are looking for a new car or just service on existing car or truck this is the place to go. Big thank you to Pat in service!!!!!!!! Keep up the good work Autonation Nissian chandler staff.

The team was great!! The whole process was so simple for me!!

Was very easy process and got everything we wanted. Thank you for your help and time.

Amazing service from sales to service every time. Thank you Team Nissan Chandler.

Great Service!

This dealer has been servicing my vehicle for the last eight years. I have had nothing but great experiences with them. They constantly send discounts in the mail which I do appreciate for the extra financial assistance. Even though I do get changed advisers from time to time, all the advisers I have worked with have always been straightforward, easy to understand and help follow up with what recommended services I need on my vehicle. All in all I would highly recommend bringing your vehicle here as I have never strayed from nothing but striving to give me excellent service and great deals. Bonus for the free coffee, car washes and wifi when you are hanging out waiting for the simpler vehicle maintenance visits.

Very friendly and helpful. They took pictures before we handled over the keys and I really liked that for their safety and ours. They worked in a timely manner.

Thank you to David Reznick, Ryan Wenstrom, and Sam Schneider for the amazing, hassle free experience buying our new car. Definitely the best time buying a new car we’ve ever had.

Walter in finance is the man!!

I came in for an estimate, the employees were very polite and the associate I talked to, I think his name was Adam, said that he would email me the estimate two days later. I never recieved the email and decided to call a day or two after that to see what was up. The person I talked to on the phone was helpful enough and redirected me to Adam's phone but he wasn't there so I left a message asking after the estinate and spelled out my email. It's been almost a week since then and still no response.

Got excellent service. Staff is always helpful

Our serve associate, Jennifer was amazing! Awesome communication and gave helpful suggestions and guidance for future work!

Great service always! One of the best dealership experiences I’ve ever had.

All good

Found the 2017 Nisan Titan on Craigslist we had been looking for, talked to John and Joe in sales all questions were answered with very good knowledge of the vehicle. Told them we were in Tucson and would take a couple of hrs to get there and what our trade in was. Joe was waiting outside when we arrived and greeted us. The truck was out front ready to be inspected, clean, serviced and ready to go even filled the tank before we left. Good price, fair trade value and very attentive. Took longer than expected for the paper work but otherwise A+.service.

I came in for an oil change. I told them about something happening when driving. He knew the problem right away and offered new tires and told me of a deal going on. It was fixed and my car no longer shakes. Top notch service.

Billy N. did a great job. He was informative and supervised the entire process. I am very pleased with him, the car, and the dealership.

Billy N. did a great job. He was informative and supervised the entire process. I am very pleased with him, the car, and the dealership.

Went into Chandler Nissan to get warranty work on 2021 Nissan Titan. Didnt have an appt. Jennifer took me right away no questions asked. Part was ordered and the following week had window trim installed. Jennifer was awesome and will continue to aske for her whenever i need anything done with the truck.

I am amending a previous review. I had less than great experience when I took my car in for service. The dealership called me promptly to make it right. I feel like they do actually care about customers and want the experience with them to be the best possible. I will continue to be a customer and recommend them to others.

Excellent service: timely, on cost and as briefed.

My experience has been frustrating. I took my car in to have the hood latch recall fixed. I unfortunately didn’t test it out upon completion. I came to later find out my hood wouldn’t open. Due to the time needed I had to bring my car back twice to get it repaired. The hood now opens however when leaving the guard to my tire dropped while driving and began to rip and shred. My car is not safe to drive. I’ve called and emailed the dealership several times to only be ignored. I love my Altima and never had any problems until taking it in to be serviced. I found the service to be dismissive on my first visit and had no intent to go back. Due to the error I had to. The second and third time the treatment was better but I still have car issues. Update: I have since been contacted by AutoNation Nissan. They immediately assisted me which I greatly appreciate.

I showed up to my appointment early and was greeted right away by Boyd and almost right away he started helping me out. Before I was done checking in, my car was already out of the drop off/service bay which I appreciated to see it got taken so quickly. Boyd was very helpful and throughout the day did very well with communication on the progress of my car repairs. I have used AutoNation for my car needs for the last 6 years and have always had great service. I have enjoyed working with everyone that has come across my path at AutoNation and in the service department, but I would have to say Boyd has been my favorite. I would absolutely recommend him to work with anyone. 😊

I always get exceptional service from Boyd.

It was great. My only complaint is that it takes too long too complete the "final" paperwork.

Great service!

I had an error message pop up on my Nissan Leaf. I brought it in a few hours later after they were able to schedule me for an appointment. They advised me I would hear back later that day or early the next morning and heard back at 8:30am. They explained what the issue was and since it was under warranty fixed it and also noted a few other items they advised to have fixed as well. Jennifer was very helpful in explaining what was happening and updating me on timelines for getting my car back.

I had an issue with a 2018 Nissan Rogue and didn't know how to get rid of the vehicle. The GM Victor Zarate, Sales Manager Jered did an amazing job in finding the right vehicle 1000 times better than the vehicle I had at a very good payment. The staff very professional and showed they care to get me out of the lemon vehicle.

Jennifer was awesome!

I bought a used truck and asked for an oil change and safety check while I still had a chance to return it. Autonation was able to get me in quickly on my schedule. Jim at Autonation, Nissan, was the service rep. His customer facing skills were very good. He checked when the vehicle was last services (in California.) and shared some other customers who bought used from the same company and had good experiences with the process. His technician found nothing wrong which was helpful for me to make my decision. I will go back for my future servicing.

Just had an oil change and everyone was attentive and did what was expected. My only concern was the waiting area. There is usually water and coffee available, which is nice due to the length of time for an oil change, however the coffee machine was broken and no water until an hour after I arrived.

I had an issue with a Nissan Rogue not even Nissan could find a solution to my problem. I contacted Autonation Nissan Chandler. The GM Victor Zarate and his team helped me get out of the vehicle I had issues with. I got a better vehicle at a very good deal. My next car is going to be with then again. The staff is very helpful and so professional. I highly recommend this dealership. They really care for their customers.

I had an issue with a Nissan Rogue not even Nissan could find a solution to my problem. I contacted Autonation Nissan Chandler. The GM Victor Zarate and his team helped me get out of the vehicle I had issues with. I got a better vehicle at a very good deal. My next car is going to be with then again. The staff is very helpful and so professional. I highly recommend this dealership. They really care for their customers.

Good service. Thanks

Great experience as always. Ian is very attentive and takes the time to explain what is being done and why. Thank you.

Boyd & Jennifer are great! Always great service

Thank you for your service

I had an appointment at 7:00 and was immediately assisted. However, my car was worked on from 7:00-10:00 and then sat from 10:00 - 2:00. No one gave me updates regarding my car and I had to escalate the matter twice. Finally, the assistant spoke with the person working on my car to be told that it would be ready in 10 minutes. I watched them place my car back on the lift for less than 5 minutes and then it was ready. Therefore, I wasted half of my day waiting on my car when it was ready within 3 hours. I am highly dissatisfied with the lack of concern for their customers.

They were honest and told me I didnt need to change my brake fluid.

I have used the AutoNation Nissan Chandler service department for all my Nissan vehicle maintenance for the last 14 years (2007 Altima and 2017 Rogue) and have been very satisfied with all the Service Advisors, especially Julio.

Bill lower than estimate. I needed that. Thank you.

The maintenance work was completed but we were never notified nor was a voice message left. The car was left on Friday at noon and I called Saturday at 3:30. I paid over the phone and we picked up on Sunday. I asked to have the inside windshield cleaned because you couldn’t see out when the sun shined in. It was written on the sheet. This was the third time in less than a year and it wasn’t done again!

I love the service center at my Nissan Dealership!! My service rep, Mr. Hamilton is always very helpful and honest with the services I need.

The sales rep. was very thorough in explaining key features of the Sentra during a test drive, and the finalized financing option was favorable.

Had better experience with Bell Honda. Not impressed with Autonation Chandler so far.

Excellent customer service, fair price, awesome warranty package...I had a great vehicle buying experience with these guys & will definitely shop with them again

Awesome experience. The sales associate was very transparent and knowledgeable. I will definitely recommend Auto Nissan Chandler to friends and family.

Great experience Mike H. Was great to deal with and made everything as simple as possible. Definitely recommend shopping fur for next car at this location.

Boyd exceeded my expectation. He had email me as a reminder for service needed in the car and was able to fit me in his schedule. I really appreciate it!

I had been there many times before so I expected service to be good as it had in the past and it was very good. Prices are high, but guess that is true no matter where you go. The Rouge has been a great car and might buy a Nissan again. We'll see when the time comes.

Pat was very patient with me during my search for a new car. He was helpful and knowledgeable and he helped me come to the best decision. I’m very happy with my purchase. Jared was also AMAZING!!! He helped me get the best financing and made sure I was making the best decision financially!! Big THANKS to both of them!!

VERY Happy! I found a Diesel Titan that I was looking for to tow our RV at Auto Nation Nissan. The price was $3k below KBB and only had 29k miles on it. I used the online trade in estimator which gave me a surprisingly competitive value for my FJ. I was cautiously optimistic presuming they would "find things wrong" with it once I showed up. I was pleasantly surprised that the gave me even more for it than the estimator quoted. Also, a special shout out to Bailey who brought the truck to my house for me to first look at it due to my work schedule. What a great experience! Feb 2022 Update - I have had my Titan for about a year and a half and it has been great. I recently had an oil change and warranty work done at AutoNation Nissan and again they impressed me at every point. My service advisor Julio was great. He was nice, helpful, and proactive in getting my truck taken care of. Great job - all around!

Arrived earlier, greeted by attendant who made our experience, our oil change was completed before we knew it and we were on our way. Best experience since visiting this dealership 5 years ago.

Wonderful experience from start to finish! Mark was professional but also relatable! Honestly, the best dealership I’ve been to!

Jennifer was awesome. She made sure I stayed informed every step of the way on my vehicle status.

The technicians were friendly fast and efficeint.

Have used them many years for my 2005 Nissan Maxima and it is kept in excellent condition and a smooth drive. Just there yesterday for an oil change and new trunk sticks. Always courteous and helpful and the plus one is an added benefit!!

They took the car in at the appointment time and were gracious in demeanor and listened to concerns that I wanted checked. Said sensor was good on tire that didn't register but it still isn't working.

Making an appointment was very easy and they were able to get my car in. At the day of service I was greeted and they helped me check my vehicle in. I was there for a vehicle recall so the process was very easy. I received a call my car was ready within the 2 hour window.

Had my Rogue serviced recently. Smooth transaction. Ian, my service manager was awesome. Super people. Thanks so much!

I have been servicing my vehicle at Autonation Nissan Chandler for years now. Patrick is professional and concise in explaining what is needed to service your vehicle. He is my point person and I value his honesty in servicing my vehicle. He goes above and beyond to ensure his customers are satisfied with the service.

Went in for an unscheduled oil change and they had no problem getting me in

Excellent services, great non-stressful experience.

We recently took our vehicle in for a oil change and tire rotation and check a tire that had a slow leak. After we picked it up we got home and realized the oil plug had not been tightened properly and we had oil leaking out in our driveway. My husband had to crawl under the vehicle and tighten it himself and then clean the oil off our driveway. We also ended up replacing the tire for a cost of 300+. Think maybe the people just didn’t check it properly and instead just replaced the tire not sure. Anyway don’t think we will take our vehicle back to this dealership. Will have to find another one.

Very helpful with the no hassle pricing

Very efficient and washed my car

All the staff is great

Brought my car in for service (oil and tire rotation). Picked up my car and tires were not rotated due to specialty lug nuts that got ripped and placed on my cup holder, so now only half a lug nut is holding on a tire. Was not offered a replaced lug nut or compensation. Very dissatisfied !

I had a very pleasant experience buying my Nissan Rouge Sport. Very long process, but the staff was kind and friendly.

Joe Cola was very friendly, not pushy, kept his word and got me the car in the color I wanted, with the accessories I needed plus some! I’m very happy with the service and my purchase. Amazing trade in price too! I will be sending people his way.

We are always very pleased with the service we receive at Autonation Nissan Chandler Arizona. Service staff is always very friendly and accommodating and today’s work was overseen by Patrick who is wonderful. He even found a coupon to offset some of my cost of service! I highly recommend Autonation Nissan Chandler!

I had an issue with a warranty, I spoke to GM Victor who personally handled my concern quickly and completely to my satisfaction. His team Joe and Anthony assisted, contacted me with updates and with a very friendly approach. I seldom write reviews but I highly recommend this dealership and the entire team at Auto Nation Nissan.

agoNEW ** long read* * After the transmission went out of my vehicle, it was time to find a new car. I previously had a Nissan so continuing with the brand was a "no brainer". I bought a used 2019 Nissan rouge 10/26 and super happy with it. On 11/15 I emailed my sales rep Steven and advised I noticed my front fender was "popping out" and there had been no collision of any sort. He responded advising "it's due to the AZ heat" but will get me in ASAP. I was able to bring my vehicle in 11/23 and was scheduled to see Jonathan. He looked at the bumper along with who I believe was a service manager and confirmed that the bumper would need to be replaced or "glued". I advised the bumper wasn't an issue when I drove off with it but noticed it shortly after purchase. Jonathan walked me in from the service area to find my sales rep Steven. He discussed my situation with Steven and a sales manager ( he wears tight chinos and dress shoes). I waited and Jonathan told me sales would pay for my bumper repair. He would need to contact a Particular technician who is there odd days and hours to complete the repair and would follow up. The repair would be complete same day he said. I emailed Jonathan after my non appointment on 11/23 and advised I would like my vehicle repaired before Christmas if possible. Never received a response. I emailed my sales rep Steven 12/1 asking for an update, he responded that evening that he would get back to me in the morning. 12/2 I email asking for status and no response. Concerned I'd fallen through the cracks, I called to speak with a manager 12/6 to which I was advised service manager was on vacation but was transferred to the parts manager. He advised will look into my situation and would call back. He called back at 5pm advising that they were unable to approve my bumper repair via the service dept because " You bought a used car" but he would speak with the GM and follow up with me. My frustration with this place is this. Never once when I inquired on my bumper did I ask or suggest they pay for it. NOT ONCE! However I do not appreciate being told one thing by reps then told something else when I inquire on my repair status. Sales manager stated he would approve they repair it on 11/23 but now it seems as if I've been lied to, everyone has amnesia and isn't responding. This place is so customer service oriented until the loan funds, it's been 5 days after purchase and the reps get their bonus for the sale. Then you are another number. The fact that now on 12/7 I'm still waiting, the narrative has changed makes me seem as if I'm lying regarding what I was told. My regret is not only buying a vehicle from this place but for not asking for their word on paper, or hell recording the conversation myself. I just want my bumper repaired as advised and to do as minimal business with this place until I can get sell this car.

julio abraham,good employee

Professional staff kind and friendly

Nice guys but bad service so far. After 2 attempts at A/C repair, they determined it was a faulty compressor. They just replaced the compressor, but I still have the same problem. The air doesn't get cold until the car is moving. It's cool but I shouldn't have to be driving in order to NOT sweat in my car. Should I bring it back again for the 4th time?

Always taking care of my car 🚗 even when I don’t make an appointment. Nice and friendly staff. Dustin is a great team member

Best attitude and service in valley!

Dustin was very friendly and a BIG LIAR! told me the OE compressor for my vehicle was $1167 just for the part. wanted $1815 to replace the compressor. well I'm getting a factory compressor from Nissan for $550 that another auto shop is ordering and doing the install. I was really trying to give this location another chance after my last horrible service 4 years ago. I guess it never changes here. won't be back EVER! and I was ready to purchase another Nissan this year. won't be from you.

Absolutely great service

Service Advisor Dustin Gaskill will exceed your expectation in customer service. His communication. professionalism, follow up and overall concern for your satisfaction outshines any previous Advisors I have interacted with. A very considerate and respectful young man.

We highly recommend Boyd Hamilton for the great service we always receive when we go there. We have bought and sold Nissan cars and we will continue our tradition! Thanks Boyd for making us feel like family!

Awful service department, no one communicates, and no one returns phone calls... ridiculous experience

Service was great, price is sufficient and staff was friendly

Conrad was a great sales rep, he was very helpful and friendly. But the finance department as in David and Mia..they are the ABSOLUTE worst. I’ve been having to fight with them about the check that they were suppose to send to pay off the car I traded in. I bought my car on April 11th, it is not May 5th and the payment still hasn’t been sent. They do not communicate with you about the bank that the check needs to go too. They do not answer calls or even call back within a day. My previous car loan was from an out of state bank; which I was giving them the benefit of the doubt because it was out of state and it might take longer. But honestly, it shouldn’t have taken this long. I’ve called multiple times to speak with David or Mia and neither one of them calls you back or answers the phone. I will never buy another Nissan or car from this location again. I have called corporate and made multiple complaints about this location and these two employees.

David Reznick was extremely helpful, knowledgeable, understanding, and funny. He took the time to listen to my needs and make sure I walked away happy!

Called my service rep Julio Abraham, he scheduled my on the day I was looking for. Show up on time and was taken care of right away and he review the service I needed was was told it would take about two hours and thirty minutes. Two hours and fifteen minutes later was told my car was done. It was nice and clean and ran like a new car. Great service as usual. Thank you Julio

The workers there are so helpful and polite they will go out of their way to make sure you drive off with the car today. Both Sam and Maria rocks

I bought my Sentra there in 2016 and have used the service department for all the work. Julio at the service department has been my service advisor. Julio and the whole department have taken care of my car from new tires, regular maintenance and new batteries. He tells me what needs to be done now and what can wait. I would highly recommend them! :)

This was hands down the best car buying experience ever. John Moss and Brandon Bryant went above and beyond to get us the car we wanted. Eric Torrez made the paperwork a breeze and it seemed everyone in the store stopped by to congratulate us on our purchase.

The best car buying experience you can have. John, Brandon, and Eric delivered on every promise.

Sean and Billy are awesome took great care of me in the process of the purchase of my new rogue

I recently bought my first car, a used 2015 Nissan Sentra. It had a few issues, so I brought it in to get fixed under warranty. Tylor was super helpful, he kept me in the loop while my car was in the shop, and made sure all my concerns and questions were answered. Thanks Tylor!

Would highly recommend car salesman Aaron Dennis. He got me exactly into the Titan I was looking for. He was pleasant from the get-go, and worked hard to get me the Great deal I got! Thank you Aaron, and Thank you Autonation Nissan! We are a Happy Nissan Family!!

This place is the greatest car dealership I’ve ever been to, and I would recommend to anyone looking for a vehicle to come here. The service department is excellent and everyone here genuinely cares about creating a great experience for anyone who walks through the doors.

great time with great people Eric Torres took great care of me and made sure that I was super happy by the time I left! Two weeks later I had a little issue that my warranty fixed right away! They even gave me a truck as a loner so I didn't miss out on a job I had to do. -sk

I bought a 2019 Murano from AutoNation Nissan Chandler, excellent service during and after the sales.

Easy fun and reliable! Sean and Dave helped me with everything! Called in and got help right away to find the car I needed for my family!

Recently bought a 2020 Altima. Billy was so helpful and just an all around good guy. Everyone in finance was helpful from David Harmon to Eric Torres. Victor Zarate has an awesome team. It was quick and painless, and they treated me like family.

Michael Hauserman was so helpful. I first spoke to him on the phone where he listened to exactly what I wanted and needed in a new car. As soon as I got to the dealership, he showed me a few of the new Rogues with different options that we talked about over the phone. He was knowledgeable and very friendly throughout the entire process and I left with a new car that I absolutely love. I would highly recommend working with Michael when looking for a car.

I took my Sentra to AutoNation Nissan at Gilbert and the 202 for some warranty work. My service advisor was Marcus Andrews who got me in without an appointment and got me back on the road in under an hour, with a car wash to boot! 5 star service.

The gear shift in my 2019 Frontier was locking in park. Called them up, and Kyle and Victor were great. Easy drop-off, easy pick-up, and no hassle. This is the second used truck I've bought from them and will continue to do so.

Great service and great people working to get you in the car you want. Recommend to everyone looking to buy a new car.

I try not to post negative reviews however this visit to your service center started really well and then went downhill very quickly. My 2013 Nissan Pathfinder has been into your shop many times probably most notably for a CVT transmission recall where the transmission was replaced. While the team did the work they dropped my vehicle on the lift and cracked the oil tank which also had to be replaced. That was all fine as the shop took care of all of those repairs outside of damaging my vehicle. For this recent visit I dropped off for diagnosis at 7:30 am. After many calls to the service advisor Dennis and no call backs I just showed up at about 5:30pm to find out what was going on. The diagnosis was that my 3 year old transmission that was already replaced under recall was defective again and it would cost over 7grand to replace. My car was not washed and they didn't have time to go over anything else as they were also training a new person. I asked if anything could be done as the new transmission should last longer than 3 years and they simply stated sorry I wish I could do more. Needless to say I was upset. The service advisor did not charge me for the diagnosis and also told me I could come back anytime for a wash. He was very nice and the diagnosis/transmission failure was not his fault however the poor communication was. This will keep me from ever purchasing a new Nissan and I will be sure to let everyone know the experience I have had with the faulty CVT transmissions placed in Nissan vehicles. I am in the market for a new vehicle for my daughter and this experience has made my decision much easier when looking at Nissan as this company is now off the list. Please stand behind your product to gain more customer base and ensure a higher stock price for your consumers.

Friendly and professional staff! Loved the text updates! Very convenient location too! Pat was awesome!

I visited this dealership initially to sell a car I no longer needed. I was given a quote before the dealership Visualized the car that was fair. They never tried to deviate from their initial offer. Accepting the terms of the offer I left the dealership with a check in hand. Two days later I reached out to them with a second vehicle also getting a reasonable and fair offer. It was then that I accepted and decided to purchased a used vehicle. The process was simple, straightforward with no back and forth counter offers. I?m extremely satisfied with the way I was treated. After all transactions I walked out owning a vehicle without a loan and even a little cash in my pocket.

I had a great experience there at autonation Nissan. Help me choose the right car for me financially and to my liking.

My experience here at AutoNation was superb, from the second i called til i walked out the door. You all exceeded my entire expectation of what i anticipated happening. The scheduler, my technician, the friendly team walking around that I came into contact with, the clean store, the promise to be honest about the work needed on my truck. This will be the only Nissan dealership that I come back to from now on.

Excellent Customer Service as usual. Pat G, my service advisor, always treats me right.

I had a very good vehicle purchase experience. Sales and Finance were exceptionally helpful and courteous. I felt no pressure in purchasing a vehicle. This is my second vehicle purchased at this location and i am looking forward to returning for future business.

I bought a vehicle in May 2020. I bought the vehicle out right. I was told my paper title (that I paid for) would be mailed to me. It has been over 2 months and I haven't received anything. I reached out to Auto-nation Nissan and just kept getting the run around. Apparently the state is no longer mailing out paper titles. Which is fine I get they have no control over that. My problem is they never notified me. When i call to follow up I get a different answer from each person.. I feel that this Big corporation should have had better process to handle this. Its been 2 weeks of me calling and I am no where closer to getting my title The information I was given to get it online doesn't work (they are aware of this). I am being told to go to a third party DMV and pay again for my title. I asked for Corporate follow up and the General Manager to reach out. This has yet to happen.

I needed a second car for commuting and wanted a good reliable and affordable used car. After a couple of days of intensive on-line research, I came across the AutoNation website. I reviewed all the vehicles makes and vehicle prices within my price range and was not satisfied with any of them until I opened the AutoNation-Nissan website. The AutoNation-Nissan website had a good selection of used vehicles with low mileage and fit within my price range. I made one phone call and was put in touch with AutoNation-Chandler, which had the most cars on their lot for me to look at. When I arrived sales associate, Terry Kruse was waiting for me, and already had one car of interest ready for me to review and test drive. Terry also showed me two other cars that I may be of interest. All the vehicles were one-two years old, low mileage, and in great condition. I chose the Blue 2019 Nissan Versa sedan, and I was very satisfied with the deal Terry presented me with. Terry was great to work with, he had a great personality, and pleasant to talk with while being very professional. Terry then turned me over to sales manager Sean Kilpatrick. Sean was just as pleasant to work with as Terry, and with a personality that made me comfortable. Within a short period of time, Sean had all my paperwork printed, explained to me in detail, signed, and I was on my way with my new used car. Both Terry and Sean found me the used car I was looking for, an almost new, reliable, and affordable used car. I am VERY HAPPY with AutoNation-Chandler, their customer service, and my new used car; I will highly recommend them to my friends and family.

I needed a second car for commuting and wanted a good reliable and affordable used car. After a couple of days of intensive on-line research, I came across the AutoNation website. I reviewed all the vehicles makes and vehicle prices within my price range and was not satisfied with any of them until I opened the AutoNation-Nissan website. The AutoNation-Nissan website had a good selection of used vehicles with low mileage and fit within my price range. I made one phone call and was put in touch with AutoNation-Chandler, which had the most cars on their lot for me to look at. When I arrived sales associate, Terry Kruse was waiting for me, and already had one car of interest ready for me to review and test drive. Terry also showed me two other cars that I may be of interest. All the vehicles were one-two years old, low mileage, and in great condition. I chose the Blue 2019 Nissan Versa sedan, and I was very satisfied with the deal Terry presented me with. Terry was great to work with, he had a great personality, and pleasant to talk with while being very professional. Terry then turned me over to sales manager Sean Kilpatrick. Sean was just as pleasant to work with as Terry, and with a personality that made me comfortable. Within a short period of time, Sean had all my paperwork printed, explained to me in detail, signed, and I was on my way with my new used car. Both Terry and Sean found me the used car I was looking for, an almost new, reliable, and affordable used car. I am VERY HAPPY with AutoNation-Chandler, their customer service, and my new used car; I will highly recommend them to my friends and family.

Very friendly staff and quick service. Will definitely be my new service dealer

I bought a brand new car(Nissan Sentra) in January 2019 and it has nothing but problems. The AC went out the first month. The break switch has been broken twice. A new car should never have any problems and Nissan has done nothing to be helpful. I will never ever will buy another Nissan again in my lifetime.

Bought a brand new car and all it does is break down. Nissan does nothing to help. Will never ever buy another Nissan in my lifetime. High disappointed!!

We always get the best service at autonation Nissan. General manager Victor Zarate,& Ian our service advisor and Micheal our sales man has been nothing but perfect with us each and every time, Mia, and Eric as well did an awesome job in getting our papers signed and going over any and all questions we had. Your general manager Victor Zarate is the best of the best that is why we continue to go back over and over. You are always made to feel just like family! They are the best so if you are looking for the best deal with the greatest family go to Autonation Nissan!!! They are simply the best!!!!

The customer service was great until I advised the sales reps and finance reps that I had my own financing outside the dealership. Day one I had to wait over an hour of a purchase order that should have taken 5 mins. The reps tried to pressure me into ditching the outside financing for their financing and made it seem that I wasn’t getting the purchase order unless I let them try to do in house financing when I told it’s not gonna work. The advisors/reps realized I was right then took forever to get me the purchase order. Communication after was good in the sense of checking in with me waiting on the loan company but to hold the vehicle I was told there was limited options available and it was originally well if we can’t get the loan number we can’t hold the vehicle. Then it went to I need to come in to sign the purchase order to hold the vehicle. So I come in to sign the purchase order and I waited around for another hour only to be told I didn’t need to sign anything and they would just put a sold sign on the vehicle and put it in the back. Then the day I got all my loan paperwork complete they decided to give great customer service by bringing the vehicle and letting me take delivery under the use of the dealers plates until I came back in a couple days to do the final transaction and registration paperwork. So I had an appointment for the Friday at a certain time to do the paperwork. Upon arriving at the dealership I had to wait 1.5 hours before I could finish the paperwork with the finance department when I had an appointment. I then advised the sales rep of an issue I found while I had the vehicle. I showed him the issue and he said oh we will call you tomorrow to set up an appointment to get it looked at. Never got that phone call. Overall the customer service was a rollercoaster going from we want to help and work with you to let this man sit around and waste his time. I probably will not do business with them again.

10/10. Blake is an absolute rock star with his genuine service and helpfulness.

They really don't care about you here. They don't answer their phones (you just get looped through their phone tree no matter what selection you make). They gave me a list of "recommended" repairs that I passed on, and when hubby called to pay they went around me to try to get him to approve the additional work. Lost my paperwork. Super rude lady at the checkout. And then when they send a survey asking for feedback and tell me to contact their Owner Loyalty specialist the email has an autoreply that she isn't accepting emails (indefinitely). Go somewhere else where every step of the process isn't painful and where they actually care. It's funny though because I've tried to air my grievances directly with the dealership but get nowhere so when they keep sending me emails asking me to share on a public forum I finally gave in. Perhaps they need to revise their auto response to see how a person responds to the survey before they ask for public feedback.

thank you so much to Sheldon, Sean and Colton for their help. I have had nothing but bad experiences with dealerships until I came here. You have all helped our expanding family be more comfortable and given me an independence you can't understand. I am truly grateful to all of you.

I have waited a long time saving money to buy the new car of my dreams instead of always settling for the best deal and price I could find on a car just to meet my needs. This time I’m holding out for that dream car and John Sheldon is making it happen for me. He searched to find exactly what I wanted and found just one in Las Vegas. He has made arrangements for that car to be transported to the Nissan Chandler location and is bringing it to my home once it arrives for me to drive and complete my search. This will be my 4th Nissan, and John will have my business for life. I was working with another Nissan dealer that was to bring the same car for me to test drive and after waiting all day received an email saying they couldn’t make it and would have to come another day. I was so disappointed so they lost my business and I only went to Nissan Chandler just to see What they might have. John was so patient and understanding and I can’t recommend him enough. If you are looking for your dream Nissan give John Sheldon a car you will drive away with a big smile on your face in your dream come true just like me. Cindy L

I went in to buy my first car and Michael made it super easy for me and helped me find the best car for me! 10/10 recommend.

Max Harmon did an outstanding job helping us find the best deal and finding us the right vehicle that we wanted. The facilities did an amazing job with social distancing and cleaning down the common areas.

Victor is a stand up guy that truly believes in customer service. I had an ongoing issue with Autonation Nissan Tempe and once he got wind, within a couple hours the Tempe location cut me a check to resolve my issue. This was an issue that had nothing to with his dealership, I didn't buy a vehicle from his location, he could've just brushed me off like the Tempe location did. He did not, and as a stand up guy, someone who still cares and believes in customer service stepped in and resolved an ongoing 5 month issue in 2 hours. I will start here with Victor when we start our next vehicle search. If you want real customer care even well after you sign on the dotted line, buy from here! Thank you Victor!

My second purchase from AutoNation Nissan Chandler and another great experience. Victor and Max have gone above and beyond to assist in my purchase. They are so patient and give you the space you need but stay accessible for you. Thank you again to you two and the AutoNation family.

I just started leasing my second car from AutoNation Nissan Chandler and I’m so happy I stayed with them! The help in incredible and they’re all amazing! A special thanks to John Moss And Patrick McDonald for going above and beyond for me and making sure this was a great experience all over again!

Excellent customer service by Billy, Sam and the lady from finance. They went the xtra mile to make sure I was happy with my new Rogue 2020 vehicle.

Pat Golliher and the service team did a great job.

Had an amazing experience with Colton Wilson and staff at AutoNation! So kind and patient. Extremely thorough in presenting my options and helping me pick the best one. Made such a stressful process smooth.

I received a certified offer for my car, took it to the dealership to be inspected, and they paid me exactly what I was quoted. The easiest car sale agreement and transfer ever. Highly recommend this service.

From the moment we walked in the door to the moment drove away in my new car we received amazing customer service and care. Michael Hauserman was exceptional, provided us with all the information we needed, and even played with our two year old while we filled out paperwork. I would absolutely recommend AutoNation Nissan Chandler.

Michael Hauserman was my sales consultant and made my car buying experience the best and easiest one ever! Max Harmon, the internet sales director was fantastic as well as Iron, the finance manager. I would highly recommend going in and working with Michael Hauserman and AutoNation Nissan Chandler!

Came in to just test drive the 2020 Nissan Versa and was able to walk out with one with an amazing price. Great customer service skills and was very pleased that Colton was able to help me stick to the price range I was looking for. Even having to come back and forth 3-4 different times, we were finally able to get it in my price range! Thank you so much Colton and AutoNation Nissan Chandler for this great experience! It definitely was a great Valentines/Birthday gift! Will definitely be back.

I arrived with a pre-approval letter from Capital One. It took over 3 hours to finance, despite my letter. Car had a broken windshield when I purchased it, it took over a month and a different dealership (and about 10 phone calls from me) to get it fixed. I have requested to speak with a manager since day 2 of this situation, we are on day 20 something and still no response. Probably the worst car buying experience of my life (6 cars so far, 6 lots). Stay away..walk away if necessary. Your time is too valuable to spend in this waiting room.

I had a good experience at AutoNation Nissan and Colton was a great help in getting me the car I wanted! Would recommend him to anybody looking to buy a car new or used!

For the most part I give this dealership high marks. We purchased my Altima in 2016 and did not find the sales staff very friendly. This was four years ago possibly a lot has changed for the better in that department. The service department has always been a pleasure to work with.

the best serve service I have had in car care I have

Great vehicle and pricing. Difficult advance documents/procedures. It appears that contrary to state law, they did not re-title a used vehicle to name of dealership before trying to (re)sell it. Obtaining full advance documents remotely (by email) was often delayed, tricky, and contract communication was hit-or-miss. They are good with automobile knowledge, but the paperwork procedures seem to be compartmentalized. Example: My credit union required a scan of the existing title in order to confirm no liens and that vehicle was properly titled to the dealership. I was told that AutoNation is unable to comply with this - which caused me to be unable to close the loan I had already been approved for. AutoNation Nissan Chandler stepped in and "provided financing options," meeting the same terms I had with my credit union, but this rubbed me the wrong way - they were (effectively if not deliberately) non-complying with required legal procedures in order to get commission not only on the sale, but also on the financing. Privacy of the prior seller was cited as the reason to not release the title for verification, but the vehicle should have been titled to the dealership - so this felt like another red flag that this could be a questionable purchase. In the end, this is a reputable and large dealership - but they have some questionable practices especially as regards their internet-originating sales. Be advised they charge a $499 (very high) non-negotiable used car "documentation fee" which is their profit in addition to commission. The used vehicle I purchased appears to be in quite good condition, and the sales staff were very helpful, communicative (by email), and friendly. I flew in from out-of-state to purchase this vehicle and drive it away, so needed to feel good about the dealership from afar and see all documentation in advance before I bought a plane ticket. It was very slow and difficult (per previously mentioned compartmentalization of roles) to obtain documents for advance review, and the inability to provide proof of clean title made me extremely nervous (they did send a full and free CarFax, but my credit union advised this was not sufficient). I also performed my own separate vehicle criminal and lien check and found car to be free, so decided to risk the title non-compliance as the other information I had appeared to be positive. I can't say that I was entirely confident in advance, and did not feel good about buying a plane ticket based on the information AutoNation had provided. I asked for a proposed purchase agreement six times before it was sent to me. I decided to risk it, and fly out - seemed like a promising transaction even if there were multiple problems and possible fraudulent documentation procedures going on. Ultimately I chalked those up to inexperience of the sales people, disconnected from the title transaction people, who were themselves disconnected from the finance people. Even after having read and reviewed all documents in advance, the time spent waiting at the dealership for the final paperwork to sign and get out was quite long - several hours sitting at a table. After taking my gamble, it appears that the end result was a great vehicle with the same finance terms as I had brought to the table, but getting to that point was not particularly confidence-inspiring, easy or fast.

Having purchased far more cars than necessary during my lifetime, I have to say that this was probably the most pleasant experience that I have ever had in finalizing and completing a purchase. Sean Kilpatrick was absolutely outstanding as a salesperson; in addition to being a prince of a guy and knowledgeable salesperson, he went above and beyond to make sure that the car was ready on time with a few needed updates and repairs completed before I finalized the purchase. As a out of town buyer, the dealership picked me up at the airport (thanks again, Sean K) and made sure that everything promised was completed to my satisfaction before we finalized the deal. My highest marks to Sean for answering all of my "information hound" questions without once giving the impression that my requests were any imposition whatsoever, when I suspect that my quest for detail can be exasparating at times. Furthermore, there were unforseen, unavoidable issues with the dealership computer system not working on the day that I picked up the car, but the dealership appeared to take things in stride without rattling the cages of any of their clients that day. I am super-pleased with the car and service received at Autonation Nissan Chandler as being far and above that experienced at many other dealerships with the region, would definitely return for a future purchase.

I have already told several family members and friends that this has been the best car-buying experience I have ever had after more than 20 years of owning vehicles. I enjoyed the no-pressure sales environment, and the level of honesty from every individual involved at the dealership. Mike Hyatt did an outstanding job in explaining the features of the car to me, and Max Harmon was instrumental in getting to the price point I needed in order to move forward with the purchase. I do not live in the Phoenix area, but I will visit Autonation Chandler in future visits to the area, even though I live just 5 houses away from a Nissan Dealer in Texas. It is highly likely that I will purchase our next vehicle from Autonation Nissan Chandler in the coming year(s).

Great customer service, sales staff was not pressuring me and finance staff was great to work with

Wow how does this dealership operate with the level of incompetence of the service center. I brought my 2018 Nissan Rogue SL with a front end oil leak. The leak had been previously diagnosed as an auto transmission cooler leak by an independent repair shop. The mileage was 36,800 miles. Just barely over the 36k warranty. The service technician misdiagnosed transmission fluid for coolant. After I pointed the error out to the service advisor The response was “ let me check with the technician and I’ll get back to you”. 45 minutes later Shontel called back and told me it was a/t fluid. They refused to cover the repairs under warranty. Cost would be over $1600.00. The a/t cooler is covered by Nissan under the 60 k warranty. The dealer said it was not since the a/t cooler is located in the lower part of the radiator. I contacted Nissan and after a few days Nissan agreed to fix the problem under warranty. HAPPY DAYS. not so soon. The technician was not aware that the plastic bumper was glued on as per the specs from Nissan. The dealer wanted $1200.00 for a new bumper which would not be covered. I told them to carefully remove the bumper and glue it back on. The dealer passes the car on to the body shop with the bumper in the back of the car. Fortunately an advisor at the body shop called me and we corrected the problem. He knew that Nissan glued the plastic bumper in place. After this episode with this Nissan dealership I will never deal with them ever again. I hate to think of how many customers have been taken advantage of when having service performed at auto nation Nissan Gilbert AZ. Shame on them. This dealership is giving Nissan a bad name. Auto nation should pay attention to the many ongoing complaints. Good luck wishing for that. As the old saying goes,” you can wish in one hand and poop in the other and see which one fills first”.

Victor Zarate and his team with Max, Sean and Eric in finance were phenomenal. They really got us a vehicle we wanted and even more. Max sat down with us and took our needs into consideration first and made everything work within our budget. Highly recommend Nissan Chandler and Victor Zarate?s team thank you so much. Mike and Joy Sanders

Very easy and fast, great deal picked out my new used truck today

Puro personal ampliamente capacitado atención inmediata Calidad prestigio hacen que al adquirir el automóvil de tus sueños sea una inversión y la agradable sensación que te queda al ir allí es como si fueran de tu Familia gracias AUTONATION NISSAN CHANDLER!!!!!

My husband and I will never do business with Auto Nation again! We had bought a 2018 Titan from Auto Nation Chandler, then this September we needed a bigger truck to be able to transport equipment. We were happy with the Titan but we needed more power. So first we looked on line at their web site & found a Ram that we really liked & wanted to look at. My husband called the Auto Nation Chandler which is nearly impossible to get anyone to answer the phone. He finally spoke to a sales man who said they could do that specific truck for us & to come into the dealership. So I go into the dealership & ask for that sales person & he sends some young kid back down to talk to me. This kid pulls the truck we wanted up on the computer and said he is at the Auto Nation in Phoenix and he couldn't sell it to us. This was a total waste of time & we were already not happy with the lack of people to answer the dealership phone & communication, then the salesman tells my husband he can do it and this kid telling me I have to go to Phoenix. I don't think so. We ended up getting a new truck at a different dealership. I then came back to Auto nation with the documentation needed to cancel & get refunds on all the extras we paid for. I spoke to the finance manager who said he needed the pay off letter from the bank and that I could email it to him & he would handle it. On Oct 7th I emailed him the paperwork & he emailed me back that same day that he would get it cancelled & processed. I never heard anything else so I tried calling the finance manger several times getting his voice mail & leaving messages with no response, On October 12th I emailed the finance manager asking for some communication & status on the cancellations. Still after getting no communication I went to the dealership on October 16th & spoke to Mia (she has been the only pleasant person in all this). I showed her my emails to the finance manager. Mia looked up our account and no action or notes had been made. So I'm not sure how much more of a refund we would have gotten if the cancellation would have been done when it was supposed to. Mia cancelled all of the extras & gave me print outs confirming the cancellations & how much we will be get for a refund. Mia told me that it should take 3-6 weeks for us to receive the refunds. Today (November 12th) I tried to call Mia to check on the refund status, she was not in and no one else knew how to look it up. # of the refunds were coming from safe-guard products so I called the number for them on my cancellation document that Mia had given me. They said they received the cancellation signatures on Nov 6th & they processed & paid the refund back to Auto Nation on Nov 8th. They said it could take 4-8 weeks from the 8th. I am furious, How is it they did not receive the cancellation signatures until Nov 6th when I was in the dealership on October 16th. The communication & lack of follow through with this dealership is absolutely ridiculous!

Service was amazing, they did my oil change quick and took my car back right away. Blake was my Service Advisor and he did an amazing job and kept me updated the entire time. Great customer service

IF U LOOKIN OR NEED A CAR#HOLLA AT MY BRO BRANDON BRYANT HE GOTCHU#

Fast and friendly service from the dealer that helped me.

Made an appointment for the service a week in advance arrived early and car didn't go in for service for an hour after the time I made. Isn't an appointment to get the car in at that time not whenever you feel like it? If you are not going to keep the appointment then why even offer that to a customer! Not a happy customer.

Max and David were very helpful during my first car purchasing process. Max was very sweet and answered all the questions I had. When we arrived the car was ready to test drive and then David in finance helped me get the best deal possible. I would recommend them to anyone looking to buy a car without the hassle the other dealerships nearby put you through. 10/10 guys 👍

Everybody in service was nice and courteous. Did a fine job with routine maintenance. However did not take any extra effort to find and repair my warranty issues. Just heard that unable to verify concern. Went to another dealer and found and repaired all of my concerns. Three problems in total. Also fixed some safety issues I was not aware of.

Fast friendly service. Great trade value. Things were explained well. Awesome warranty.

We arrived this morning to pick up my mother’s car that was getting service done. Nationwide insurance ended up not covering the repairs so we paid for the work that was done. When we get in the car the dash and all of the dirty parts were lying in the front seat and floor board dash panel as well. The trunk panel and parts were all lying in the back seat and trunk as well. We rented a car to drive 3 hours to pick up the car and now have to go back to Show Low and make another special trip to pick up the car. Very disappointed in this dealership.

The GM introduced himself to us and made my family feel part of their family! The Manager knew exactly what we wanted and didn't give us any "run-around" Sales person was friendly and knowledgeable and answered all my wife's questions. We really enjoyed the tour and meeting all the service staff at the end too! Will definitely be back with my mom for another new car!

We recently bought our daughter a Nissan Altima at this location and I can honestly say that we’ve received one of the best services ever! Our sales associate Andrea Davis along with the rest of the staff has been awesome! We came into this dealership thinking we would not get approved, but somehow someway it happened and at such a painless process - we were in and out with our car in no time! This was probably the quickest car purchase that we’ve ever experienced. So If you are looking for a vehicle, I’d definitely recommend AutoNation Nissan Chandler — see Andrea and I can assure you that she’ll take good care of you as well as she did us!

Great place to buy a car and the Service Department is amazing! Especially Blake Stebbins. Blake is the 3rd Service Advisor I have dealt with at Nissan. I am on my 3rd Nissan now and will always buy Nissan. Blake is always helpful and explains everything. I went in the other evening to get a new blinker bulb and he was able to schedule my oil change and tire rotation at the same time. He was actually leaving work for the day but stayed long enough to get me set up for the blinker bulb replacement and service at the same time before he left.

Needed a compressor on my a/c took great care of me and my vehicle

I'd like to commend Boyd Hamilton for excellent service. I brought in my 2019 Nissan Altima for warranty service (new radio). I was treated with the utmost of courtesy and professionalism. Boyd explained everything in detail. He set up the appointment for repair and was quick to greet me when I arrived. He delivered what he promised. I'm impressed! I will continue doing business with AutoNation Nissan. I will recommend you to all of my friends and acquaintances. Respectfully, George G

I'd like to commend Boyd Hamilton for excellent service. I brought in my 2019 Nissan Altima for warranty service (new radio). I was treated with the utmost of courtesy and professionalism. Boyd explained everything in detail. He set up the appointment for repair and was quick to greet me when I arrived. He delivered what he promised. I'm impressed! I will continue doing business with AutoNation Nissan. I will recommend you to all of my friends and acquaintances. Respectfully, George G

Went to AutoNation after a accident that totalled my vehicle. Nick, Andrea and David took amazing care of me. They were very patient with my indecisiveness, listened to my needs and best of all there was never any pressure or need for haggling. They went beyond my expectations and created a stress-free buying experience. 10/10 will recommend

Very good professional service and quality work and affordable.

Thank you to the sales team and finace ! plus all involved! got us a great deal. Worked with us and what a smooth sales experience! no pressure ! highly recommended! we are happy with our new Altima! thanks guys and gals! The Hall family!!!

Thank you to the EXPRESS service team & Julio for getting my sons oil change done and making sure he's safe. Much appreciated!

Best Nissan Dealership in America !

AutoNation Nissan is a fantastic environment, professional salespeople and Victor is an incredible GM!!!

Great customer service and friendly salesperson.

Boyd was very professional and courteous. He took great care of me. The business was exceptional clean and everyone was very kind

Great store to do business with! Very detail oriented, very knowledgeable staff! Give them a try you won?t be disappointed!

My experience at AutoNation Nissan was exceptional I’ve always been treated with nothing but the upmost respect I recommended that if you get a car you go there!

I bought my Rouge almost 2 yrs ago and have been coming back ever since for service. I always work with the same amazing advisor Ian S. He’s the best!!! 100% caring and makes sure I’m taken care of. He gets things done right and always goes the extra mile. Thank you for all you do!

Great service and communication.

I highly recommend AutoNation Nissan Chandler. I have taken my 2004 Altima there for oil changes and maintenance and always have a good experience at the service center since we moved here in 2005. I would also recommend using Blake the service representative as he always goes above and beyond to thoroughly check over the car to see if there may be any other problems that should be fixed. He is very courteous and calls to keep you informed, going over the cost and on the progress when the car would be finished. They have my 5-star approval.

Dropped in without an appointment to have my Murano oil changed. The service advisor was accommodating, the convenience of taking the shuttle home was great, and the turnaround time was less than two hours.

Always a good experience at the service center. Ian was extremely helpful and informative of all the maintenance due on my vehicle, and able to assist on replacing a dead battery without any notice.

This has to be the worst dealership we have ever dealt with when it comes to service. They are never running on time, their estimated wait times aren’t even close to accurate, and their service employees always have excuses for why it’s not their fault and how they are “supposedly” trying their best. We have attempted to service our vehicle several times and each and every time, the experience is less than subpar. Today was the final straw we will not be back ever again. They are more focused on overselling their subpar service before even looking at the vehicle rather than showing care for the customer! No one wants to feel like a money ticket when they walk into a service department of a car dealership. But sadly, that’s what this establishment does!

The service was good and is what I expected and they completed the service in the timeframe given. The complaint I have is that they need to have the technicians be more careful with the interior when delivering after the work has been done. I have a car with tan interior and there were grease/oil marks on my door panel, kick plate, steering wheel and center console. My suggestion would be to have the service advisor or someone that does not do the work deliver the car in order to avoid this is the future. I was not happy that I had to wipe down my car before I left.

They are extremely nice and explain everything. Service is great.

I was going to east valley which is where I bought my car but I will now be going to see Mike at autonation. The only thing that bothered me was they pronounced my name wrong and spelt it wrong on my paper work.

They did an excellent service on my 2007 Altima. Brandon the service advisor was very helpful and accommodating. 5 stars to them. I recommend this place.

I would highly recommend this dealership! I had numerous people help with the process, but I have a huge appreciation for Max Harmon, the sales associate who assisted me with my last two cars, and David Workman, the sales manager who did an amazing job with the financing. Thank you both for such a smooth experience, listening to my requests and making them happen, and even exceed my expectations. Truly, thank you!!!

Good experience. Josh updated me about status of my auto repair frequently.

I have always been very happy with the service Nissan Chandler. No hesitation recommending them.

Excelente servicio personal muy amable lo recomiendo en especial al gerente de la tienda victor Zarate muy amable excelente persona dispuesto a encontrar el mejor trato

his was a great experience. These guys went above and beyond to help me. They listened to my needs and wants and gave me a great deal on my new Titan. All the people involved were nice and very professional.

Quality vehicles and good salesman especially John Groff.

Had a really good experience with Blake the service representative. He didn’t push anything extra that I couldn’t afford right now. My complaint was when I picked up my car. I had my son (who isn’t walking) and I needed to take out his car seat from the rental and get it to my car. I had about 10 different staff members pass by and watch me struggle with a 28lb baby on one arm and a huge 20lb car seat in the other. NO ONE offered to help. My car was parked in space #5 and a staff member was sitting in another car with the blinker on to take the space I was occupying. So they obviously watched me struggle to get in. It was embarrassing and it’s hard to go and take care of these things alone since my husband is finishing up his 11-month deployment in the Middle East. I do feel like my car was taken care of, but the courtesy of the staff wasn’t there. Maybe they have a rule against helping people with their belongings? I’ll be really hesitant to use them until my husband can take it in.

They are always there when you need them if like me and know nothing about a car but to put gas in it you need a friend and I have one with Nissan Chandler. I thank each and everyone of you

Terry Kruse was the sales agent I worked with and he was awesome. He was not pushy, got all my questions answered and helped me get into a brand new car at a rate that was comfortable for me! He is a people’s person and listens to the customer. Terry is a keeper!

By far the worst buying experience we ever had, some employees were very rude and had a could care less attitude.

Salesman Francis goes out of his way to assist you to make the deal work. Joseph the financial guy should go back to customer service school. He is arrogant, demeaning and unable to connect with the purchaser. He could be the reason the customer nixes the deal. If I purchased another car at automation, I would refuse to interact with Joseph. Just because you are in Finance doesn’t mean that you should be so arrogant

Staff were attentive, made sure our visit was good. Brandon kept us informed on the work that was being done on our vehicle. We'll be back. Thank you!!

Excellent buying Experience! I would recommend AutoNation Nissan to anyone!!!!!

No pressure professionally handled purchasing experience. Max Harmon was knowledgeable, well informed about the vehicle and courteous. Positive buying experience.

Sarah and the whole crew made me feel very comfortable about buying a new car she got me exactly what I wanted thank you Sarah and AutoNation you did an excellent job.

Sarah got me Exactly what I wanted. I?m getting in the whole She made me feel very comfortable though the whole process.

Sam and Spencer are amazing! They go above and beyond to make sure you are satisfied! Definitely recommend this Nissan Dealership! Proud owner of a new 2019 Sentra!!!

Nice service but in my opinion I think there is not way you going to make a purchase over 10. 000 and there is don t even a penny to negotiate, is a bad way to make busnies, but is what it is. Also the financial girl insist to much in sale a repair plan! Really! we got a 21 000 car, we expect no to broke in a while but she insist and insist again, I feel bad to turn her down! We appreciate the fact that she explain everything on Spanish, I need to say of her favor and just for don t let her in a bad position that was a nice plus. They push you by email to schedule a service with them, think that I never ask for! I guess I just bloke them and that it!

I will tell you that these guys are great... Jared, Mr Good man, Victor and Mr Watson are awesome... these guys worked their butts off for us! I would definitely recommend This dealership if you are looking for a great and fair deal. Thanks guys from the Scheffner Family.

Pleasant experience with my first vehicle purchase. Richard Inclan was very helpful and made the whole experience positive, definitely will be recommending this to friends and family.

Better customer service over the phone

Auto Nation is the only garage I go to and the only one I recommend.

Spencer was great to deal with. He wanted my business and worked to find a suv to fit my budget.

Very informative, took care of me in a timely manner.

Pat is a great service provider. Answered all my questions throughly. Got my car back after an oil change and the car was clean inside and out! AND no water spots. I was impressed.

Our son has a Nissan Altima and we thought the battery was going bad. Even with no appointment they got us right in. Great service. My only concern is when I had called them to ask a question, one of the gentlemen got a little rude on the phone with me and cut me off to transfer my call. Not great phone etiquette!!

Oil change is more then a hour

Went to AutoNation Nissan and was surprised at the degree of customer friendly service was provided. Car was fixed as promised, pride was fair, and could not have asked for anything more.

Did not have an appt. but they got us in. They were very helpful and had a great waiting area. Made me glad I had just purchased a Pathfinder.

I was very pleased with their willingness to work with me. I live out of state and it took a while to put a deal together but with patience and persistence from both parties we figured it all out.

I've had a couple of major repairs on my 2010 Nissan Murano in the past year and my service advisor, Julio, has always explained what was needed and then kept me informed on the progress of the repair.

quality work and nice people

Manny was great! Fast process and very transparent. This is why I have gotten my last two cars from AutoNation.

Best car buying experience ever! Sarah Brink was amazing! She made buying our van so much fun. She is very knowledgable and personable. She even came in on her day off! We love our new NV3500!

Our family has purchased numerous cars at this location. Both my daughter, granddaughter and I thoroughly enjoy the experience we have when working with Sarah Brink to locate the vehicle we want, and work the numbers. Great Job!

Excellent service from knowledgeable advisors. Blake provided service that exceeded my expectations—I have several choices of dealership for service but will be using Auto Nation Chandler should the need arise.

The service department at Autonation Nissan in Chandler is awesome. The quality of customer service by staff and maintenance service on the car is worthy of your time and every penny you spend to take care of your car.

laura was very pleasant to my wife

Dropped my Rogue off for a scheduled oil change and when I showed up 3 hours later to pick it up I’m told it will be at least another half hour. I’m definitely reconsidering if I want to get my next car from here when my lease is up in a few months.

Having my Nissan Rogue seriviced here for the last 6 years is always a pleasurable experience. Blake is the best!

Salesman nice and overall, enjoyed the experience. My only complaint was that it took a long time from the time we made a deal to the time the car was delivered. It wasn’t until we finished in finance that they called to get the car cleaned. So, more waiting.

My sons first car buying experience. Billy went out of his way to make sure his time there was positive and relaxing. I had some questions and the Manager took the time to answer them all and offered to go way beyond what was required to put us at ease. The finance guys were great and allowed my son to make decisions with no pressure. Thank you guys. You were all great.

I have never had the best car experience like I had with AutoNation Nissan in Chandler az. I got awesome deal in 2019 Nissan rogue in fact it was a steal not a deal. If you’re planning to purchase new Nissan you better go to this location before the management come to their senses. No other Nissan Dealer came close to matching auto nations price. In fact When they looked at the written price from AutoNation some dealers was just telling me we can’t match it that you got the best deal. Others would take it in Sherwood to their GM in four minutes later they come back and say we can match it. I knew I had good deal from autoNation. Thanks to luz gattaz-fabbla who sold me the car made my car experience great. Not only luz & automation saves me couple of thousand dollars Over other Nissan dealers. But were by far The friendliest people in the dealership. Starting with 1st luz 2nd The genius Mechanic kojo who install the home link mirror that didn’t come with SV trim. Thank you kojo not just installing the home link mirror But other work on my new car you know what it is. 3rd Ray in parts 4th Dylan Johnson in financing. Last GM Victor.

I have never had the best car experience like I had with AutoNation Nissan in Chandler az. I got awesome deal in 2019 Nissan rogue in fact it was a steal not a deal. If you’re planning to purchase new Nissan you better go to this location before the management come to their senses. No other Nissan Dealer came close to matching auto nations price. In fact When they looked at the written price from AutoNation some dealers was just telling me we can’t match it that you got the best deal. Others would take it in Sherwood to their GM in four minutes later they come back and say we can match it. I knew I had good deal from autoNation. Thanks to luz gattaz-fabbla who sold me the car made my car experience great. Not only luz & automation saves me couple of thousand dollars Over other Nissan dealers. But were by far The friendliest people in the dealership. Starting with 1st luz 2nd The genius Mechanic kojo who install the home link mirror that didn’t come with SV trim. Thank you kojo not just installing the home link mirror But other work on my new car you know what it is. 3rd Ray in parts 4th Dylan Johnson in financing. Last GM Victor.

Great . Terry was patient and through. Tristan did not try to hurry me in reading all the paperwork

Best car buying experience ever. Starting with Zac-sales executive who was amazing and ending with Tristian-financing. Everyone could not have been helpful or patient thru my decision process.

This was the easiest car buying experience that I have had. No hassles about the price, they only added taxes, licensing and a dock fee nothing else. Thank you Zach and Sarah.

Dealer serviced our vehicle in a very timely manner.

Brought my car in for service and was very pleased with the staff and quality of work.

Very courteous service representative greeted me at the entrance to service area. Service was done in a timely fashion while I waited in a comfortable waiting area. The only thing I would change/add is to give the customer the old parts in a box or plastic bag. I had my radiator hoses replaced because the tech said it was needed, and the serpentine belt which the tech said was cracked. It would have been nice to see that however I trust they needed replacement as this is a 2010 car and the serpentine had never been replaced.

Blake was great. The dealership was the nicest I have ever been to and I am almost 80.

Manuel is a great sales person and extremely helpful. He made sure I got the car that was right for me. Sam made sure everything was okay and that I could leave that night with my new car

Best service department there is! Always convenient to schedule appointments and their work is done right and at a fair price.

I received a notice in the mail that there was a recall for a particular part on the engine of my Nissan Sentra. I had also thought there was possibly a problem with my brakes. They replaced the part on the engine, checked my brakes, and washed my car and no charge. A nice surprise.

Sarah in internet sales was wonderful to work with when we bought this car. She is very caring and attentive to all of her customers' needs. Helped us out on many small things before, during and after the sale. Ian in the Service department is top notch...very professional and attentive. The service experience here is truly exceptional.

very good customer service

From start to finish we were taken care of. They actually took the time to listen and understand our specific circumstances.

Took my car in for schedule 1 service which included an oil change. I bought the car used from this dealership and it had a blend for the oil at that time. About 20K miles ago I switched to full synthetic and when I dropped the car off I wrote in my instructions please use synthetic oil for the oil change. Instead of the synthetic or even a blend, regular oil was used. They offered to change it out but because of time I declined. This is the 1st time any of my instructions were not followed. I have always had 1st class service from this dealership.

Great service, in and out in 45 minutes.

Great customer service! Malory was very communicative and when he learned the repair was going to take longer than expected, he got me set up in a loaner vehicle. Clean waiting area. Very happy with the experience.

I take my 2016 Altima to AutoNation Nissan in Chandler, AZ regularly for servicing. My experience is excellent every time. It's easy to make an appointment, drop off and check in are simple and quick, staff is very friendly, the work they performed is always explained clearly, and their prices are very reasonable. My vehicle is always ready on time, and they call/text to let me know when it's ready for pick up. The shuttle service is convenient.

Sarah was great to work with. She was very patient with us and took time to answer all our questions. We are very pleased with our purchase. Thank you for a great experience.

I had leased my Rogue through East Valley Nissan. They create an unfriendly envirement!! When they give you an offer...it is only good for the day/time you are present in their showroom. My thinking is...if it is such a good offer, I can sleep on it or confer with family. I am not destitute that I can only respond at the moment! AutoNation was recommended by Nissan HQ in Franklin Tn

Blake S. is a wonderful service writer! He is so attentive and helpful! I also had a good experience with Terry R. ! They both were very helpful with my car situation! Thanks Nissan!

Ian Thompson is truly exceptional. He is always very thorough about what needs to be done with my car. His customer service skills are outstanding, and he always has a smile on his face. THANK YOU for everything that you do, Ian :)

I just wanted to say how pleased my wife and I are with our Service Advisor at AutoNation Nissan Chandler. Julio Abraham went far and beyond to help us out. Our Transmission had gone out and we were over our warranty by only a few months. Our car only had 54,000 miles on it. Julio went to battle for us and in the end Nissan covered 90% of the repairs. What we thought was going to be about a $4,600 repair only cost us a little under $400. Thanks again so much Julio Abraham you are the BEST!! And thank you Nissan. We WILL be back.

I just wanted to say how pleased my wife and I are with our Service Advisor at AutoNation Nissan Chandler. Julio Abraham went far and beyond to help us out. Our Transmission had gone out and we were over our warranty by only a few months. Our car only had 54,000 miles on it. Julio went to battle for us and in the end Nissan covered 90% of the repairs. What we thought was going to be about a $4,600 repair only cost us a little under $400. Thanks again so much Julio Abraham you are the BEST!! And thank you Nissan. We WILL be back.

Took my car in for the PM827 recall was in and out in an hour fifteen min Great job

I would like to Thank Richard Inclan, and David Workman for their hard work and exceptional customer service. Ricky has been working with me for a while to try and get me into a new car. Both he and David went the extra mile to get me the best deal possible. I would definitely recommend Autonation Nissan in Chandler to anyone I know. Thank you both once again, Denise Houts

There can only be 2 possible explanations for the "service" provided by Auto Nation Nissan, Chandler; they are either grossly unethical or grossly incompetent. I’ll let You decide. I own a 2005 Nissan Fair Lady Z Roadster, which I’ve babied since day 1, and I come here periodically, when I need OEM parts and service. Last week, I noted a leak on the garage floor, and the following day, 11/7, I took it to Auto Nation for an inspection. On 11/9, I got a call from the service technician telling me the car had a leak from cam sensors, the engine was burning oil, and would need a new “long block” (engine). The cost for the engine replacement: $11,770.24. When I asked what exactly he did in his checkup to make that determination, the rep was unable to tell me. The following week I took it to my mechanic to validate what the dealer claimed. His repair bill, in which he replaced the cam sensor, degreased the engine, and checked everywhere for leaks (none found) was $372. Note, my mechanic was dumbfounded that Auto Nation even had the huevos to stand by that assessment, as there was no evidence of the engine burning any oil Whatsoever. Here's the clincher when you consider ethical vs. competent - they offered to provide a trade-in estimate on my car, in case I was considering another car (mind you, my car has literally every bell and whistle you can think of, including GPS, new top, new struts, new tires and wheels). Their offer: $1,500, because it needs a “new engine”. So, please decide where they fall on the "Great"-to-"Scum" spectrum before you consider paying them a visit. What I do know is, I will never step a foot on that lot, and I will make it my daily goal to shine the light on them on every social media platform I can get a hold of.

Professional staffs and excellent service experience. Nice waiting area with wide windows to look into shop area.

We had such a Great experience here at AutoNation Nissan Chandler. Jered and Emilio took Awesome care of us. They were patient, never pushy, and helped us find the perfect vehicle for my wife. I would highly recommend these guys. They made the car buying process easy and as painless as possible.

I came in for oil change and filter and a check up. Said do nothing to the tires. When called back I was asked which tire was it you needed checked? I picked up my car and drove off to find the maintenance schedule had not been reset and the light was on my dash, also there was a plastic part laying on my floorboard. I went back and had these things corrected when I saw the AAA sign and asked could I have gotten a triple A discount? Answer was yes but too late now. I was told they were shot of help that day, not a good excuse. I was given a business card with Free oil change written on the back for my trouble. I was very disappointed in this repair visit.

Great people good prices and promising opportunities!! I love it

Excellent dealership and service department. Blake, our service advisor was extremely pleasant helpful and explained everything fully. Great experience

Been with Nissan AutoNation since got my Nissan in 2010. Their service is always efficient and performed as promised. Julio was professional and helpful. Will continue my business with them.

Sarah handled everything very professional. She was very tentative to our needs and concerns prior to coming to the dealership. Sarah was very helpful and lostened to what we wanted to purchase

Very positive and friendly

I brought my car in because a recall on airbags. My airbag light remained cont. and after a $ 120.00 evaluation plus cost to fix a spiral cable ultimately was beyond my fixed income means which would have been approximately $500.00 I just could not afford to fix the broken part. The last service advisor said there would be no way to provide financial assistance but gave me a part # if I could find someone else to service it. I just felt because this part had everything to do with my airbags being workable that this part should be included with recall of airbags default. It’s an all inclusive repair for SAFETY in driving my car. Just doesn’t make sense. I have had nissans for 30 years and probably will never have one again. Thank u for assistance in this matter.

I have my Rogue services at Autonation on Gilbert rd. Always the best experience. Ian is fantastic. Came in for regular service and took care of a recall. The professional service and quick turnaround was great. Thanks to Ian and the service dept for their superb service. 10's all around for Autonation.

Came in for a recall, got fast, friendly service from a very nice lady, Sherry in the service dept. Thanks again.

Was one of the easiest car buying experiences. Our salesperson Sarah was great. She did a great job following up on our request and keeping us informed.

Came in to buy a used vehicle. Didn't care what it was except I wanted great gas mileage and cheap to get me to my next vehicle purchase. My car was getting old and needed one a new one ASAP. Instead of getting the used car I picked out they showed me a 2018 car that was cheaper and better gas mileage. Bought it and it meets all my requirements I needed for the time being. I will be back to buy from them again.

Don’t be pressured to buy an extended warranty bumper to bumper anything!! Nothing will ever be covered and it’s ridiculously priced. Service department had my car for 2 days to look at transmission issue (not covered under warranty) sun visor leaking, and 2 broken sun visors (known issue with car model and also not covered) change the oil (still had available oil changes) and fill tire pressure. After the first 10 hours of absolutely no update on my car I finally got a call that the car was STILL BEING LOOKED AT and they have to call manufacturer for warranty items. Get an email not even a call late day 2 nothing is covered. Pick up my car spent $200 to get car diagnosed which was a waste since nothing is covered and I got charged for the oil change that should have been free. Then get in my car and they didn’t even fill the tire pressure. Not to mention the 1st service I had done was oil 2 months after having the car. Back breaks were said to be so low it was unsafe to let me leave and they recommend replacing ASAP. Gave me an outrageous cost. Fast forward to a year later. Still haven’t done breaks and every service I have they said are fine. These people have no customer service, they over sell and they lie out the butt to get people to fix things they don’t need. Absolutely upset with my past experiences

This is the second vehicle I have bought at an AutoNation dealership within the last year. I will never go anywhere else. The reason why, I was never pressured to buy and they are honest. Keep up the good work!

I took my car in for a recall, I made an appointment the week before and got two emails and a call prior to the appointment. Three people came up to me and tried to help me, finally it was decided who would help me, they said it would be between 1 to 2 hours. My husband came and picked me up, and 2 hours later they called and my car was done. This was a software update so I did not notice a big change. I was very happy with the people that helped me.

My wife and I scheduled to have our cars serviced the same day (and 10 days in advance). My wife received an email confirmation, and I didn't. A week later, I received a phone call to remind me of my wife's appointment but the date I was told on the phone was wrong and the time was wrong as well. And my appointment for my car was not even in the records. After a few calls, I was told we could come in "as walk ins" on the day service had been originally scheduled. And since there were no technician that were not already scheduled it might take longer to work our vehicles through and that some work I had requested (Nissan issued a recall to have the ECU reprogrammed on my car, so this is the work I requested). I was told over the phone that this may not happen. Fortunately, all work was completed on the original schedule and in a reasonable time despite the frustrating problem in scheduling an appointment. So, only the scheduling an appointment turned out to be the problem.

Great Experience!! I was looking for about 2 months looking for the right Corvette, I call about the one on there lot and it was everything they said it was, Price was good did not try and take me on my trade in. The treatment was the best i have ever had buying any car, if you can make it to this dealership this is where you need to buy, if they do not have it just ask and they will find it, i'm only working here in AZ, but after the great service i received even if i have to travel to this Nissan dealer again i will buy my car there, THAT IS HOW GOOD THE CUSTOMER SERVICE WAS!!!!!!!!

Didn't have an appointment as was on the road between destinations. From check-in to paying everything was excellent. Sheri took the work order & kept me informed as to what was needed & presented options. She was outstanding. The technician was focused & continuously worked. Highly recommend AutoNation Nissan.

Excellent dealership. Used internet sales. Max made things easy and stress free. A pleasure to buy a vehicle from this dealer

Ian was beyond helpful and I’m forever grateful for everyone in the service department for taking such good care of my Murano. 10++ A++. Forever customer right here!!! 😀😀

This is the BEST dealership that I have ever worked with. I will definitely go back, because of the 3 guys I worked with. They are absolutely amazing and want to get you into something that you will love. I've been working with them for over 2 months, and during that time they were so patient and NEVER tried to pressure me to get a car right away. They are absolutely amazing! I live in Tucson and will drive to Chandler for all my service needs, that's how great the dealership is. Spencer Isley was my sales associate, Joseph Doyle and David Workman were my finance team, definitely reach out to those 3!

One of the most relaxed car buying experiences we've had. Thank you Max for making everything go So smoothly and keeping in touch with me afterwards. I love my 2018 NV 3500

THESE PEOPLE BROKE MY CAR AND CHARGED ME FOR EVERY CENT OF THE FIX. I go in to fix the diff. drive away and IMMEDIETLY it starts overheating and cant drive more than two blocks. have to wait till monday over the weekend, guess i cant get to work. I get it back here AND THEY CHARGE ME FOR THE DIAGNOSIS AND THE FIX. do not bring your car here do not.

The staff were very friendly, I didn't receive no pressure, got the price I wanted and bought.

FANTASTIC EXPERIENCE !!! Michael Hyatt was our sales rep. We also had the pleasure of dealing with Nick Clark, the used car sales manager. They not only found a vehicle that was in our budget but was exactly what my wife & I wanted. It was above and beyond our expectations in every aspect. After all of this the price was EXCELLENT !! No one could ask or get any better treatment.

Good experiance great staff salesmen

We were charged a diagnostic fee just to look at a clogged drain, then was sold a bunch of other things without even asking to look at. I felt that since the dealership became autonation, they only care about money and not customer service.

Very professional and nice ,he is very take care the customer

Horrendous trip where my wife, my 22 month old son waited nearly 2 hours for a scheduled oil change. Our service rep "Pat", his apologies were disingenuous. The excuses were unacceptable. There was nothing fast about the visit and no, unlike what they have as part of their slogan, they did not honor our time. I will never prepay for oil changes from a place like this again! This was a disaster, just to have my oil changed!

Overall courteous and professional. Very clean waiting area.

As soon as we arrived at the dealership we were kindly greeted and welcomed. Our Sales Associate Jason attended us promptly and gave us the utmost attention. Through out our whole meeting and service everything over all was pleasant and satisfying. I can say with confidence, other then having one mishap with our financing, and that was resolved by the GM Victor, I would rate this dealership 9 out 10, and would recommend anyone to go visit this dealership! Customer - Abel

Sarah is an absolute angel! She worked so hard to get me into a car that I loved that worked with my preapproval! Out of every car buying experience this has by far been then absolute best one I have ever had!

Wasn’t to long of a wait, super friendly.

My husband brought our vehicle in for an oil change, tire check, and service a few days before leaving for a big road trip. We wanted to make sure our vehicle was in order for a long trip. Everything checked out and we started our trip only to have the entire metal piece that covers the bottom of the vehicle (splash guard) come loose and drag underneath our vehicle while on the interstate going 75 MPH. When we returned from our trip (having to stop at another dealership for them to remove) this dealership didn't keep their appointment time, offered no discount on service, and no apology. We won't be purchasing a vehicle from them or returning.

I had to take my car into the dealership for a recall. I made an appointment a week before with Julio. Took in at 7am and he wasn’t there. The gentleman that helped me ( sorry didn’t get a name- had a white shirt on) was very nice. This was the first time going to this dealership. Picked up my car at 3 pm. Some guy asked if I was picking up my car and handed me my paperwork and took me to the cashier. Never met Julio. Never found out any information about the recall or the inspection that was performed on my car. I was going to east valley Nissan before but they were horrible so I’d thought I’d give auto nation Nissan a chance. It wasn’t horrible service and they did do a nice car wash but wasn’t very personable.

I have always had a great experience with AutoNation Chandler. From purchase to present day Service with our 2015 Nissan Sentra. I really have no complaints regarding purchase or Service with AutoNation. I will continue to have our vehicle serviced at AutoNation. Again my experience with AutoNation Chandler has always been great.

Alex always is so nice .The service is fast .I am so happy!

Everyone was friendly and went out of their way to give us what we wanted. They were very patient and did not try to rush us into making a decision. Gave us a fair price on a trade in. Offered us extras but did not push them on us. Got us the best financing available. They checked other locations to see if they had the color we wanted and had it brought to us. Very pleased. This is second car purchased from them and we will be back . Service center is also very good .

Service dept staff are always pleasant and attentive when I arrive for appt. Blake accurately explains plan and repairs are completed within determined time frame. Waiting area is very accommodating.

We bought my new 2018 Nissan Rogue in June and the experience was good. So good that the following month we went in to discuss a new 2018 Nissan Sentra for my husband. We got to finance and that's where the deal tanked -- we walked out and no deal. To make matters worse, we receive a check in the mail today from the MVD because the dealership cancelled our plate. UNACCEPTABLE! We are now having to re-register our own car. The follow thru on this issue -- they have dropped the ball and I am extremely upset. Conveniently the managers are not there and we have to fix their error and pay any fines/fees for it.

Service Advisor, Ian Thompson, and the service department.

Horrible customer service once you got my loan approved and paid I didn’t seem to matter to your dealership. During the purchase process you guys called me daily and after approved I couldn’t get a call back if my life depended on it.

I brought my Murano in for a recall as well as a problem. They fixed the recall and quoted a joke of a price on a car that is 8000 out of warranty on a car to fix. I sent head quarter a complaint about the fix. No reply. But the best part was after I picked up I had to have a jump. As they unhooked my battery to do the recall but didn't correctly reconnect the cables. So I was stranded at the airport in a parking garage. Nice work! Does no one care about they way they do there jobs any more.

We used Truecar as the tool to look for a used car and found one that interested us at Auto Nation Nissan. Was contacted by Sara Brink and She did all the research to find us the car we wanted the price we wanted and so many other specifics. Sara was awesome! Went above and beyond and was always in contact with me even after the sale. Thanks Sara

I have had our 2011 Altima SC serviced here since new, except for a short time when I was living out of state. I would never take my car anywhere else as they have been phenomenal to work with. My service advisor Patrick has went above and beyond the norm and is the best service person I have ever dealt with from any dealership, Nissan, Toyota or Ford. Thank You!

Great and quick service, friendly staff.

Very good. Excellent

Excellent customer service and a great place to make business.

My car was serviced in a courteous and reasonably timely way.

Awesome dealership! Sarah In sales was very professional and made sure I got I to the truck I’ve always wanted. She had all my paperwork ready to sign and drive. Great truck buying experience.

Awesome customer service! Sarah was amazing. She got me into the truck of my dreams. She even had all the paperwork ready to sign when I came into the dealership so we were only there for an hour. I will definitely return when I’m ready to upgrade.

I recently called the AutoNation Nissan Chandler for an advice on my vehicle. The call was placed on hold for about 5mins. When the advisor answered the phone, he was very rude and didn't want to help. I asked to speak with the service department manager, he said his name is Mike, and he isn't any better. He also had an attitude. I regret my recent purchase from AutoNation Nissan Chandler. If you are looking for nice customer service, this is not dealer you want to choose.

Came in late afternoon and was approached quickly to take care of my issue. Explained options and then solved my issue

The salesman Jason Anala was very nice and helpful from start to finish. The entire process went very smooth.

Everyone at this dealership is very professional and courteous

I recently purchased 2 Certified Preowned vehicles from Auto Nation, a 2015 Nissan Sentra and a 2017 Nissan Altima. My wife and I couldn’t be happier. They made the usually nerve racking process quick and painless. We will definitely be repeat customers!

Bought my new titan in December of 17, love the truck. Sales mgr Nick was awesome. Financial mgr was also great to work with! Always happy to buy here and service dept is always on top of everything.

Thank you, Blake Stebbins, for your superior professionalism and friendliness. You are the best!

Flexible times, quick check-in, comfortable waiting area, good service and car wash �����

I am happy to say that I am currently the owner of 3 Nissan vehicles 2017 Rogue, 2013 Sentra and 2007 Xterra.Through the years I have owned a total of 10 Nissan vehicles the oldest was a Datsun Napz 4x4 king cab pickup. I have enjoyed and trusted all. Recently had problems with the 2013 Sentra's transmission ! Thank God it was still under warranty and Auto Nation Nissan took care of the problem quickly and professionally. Excellent service. we are very please. Thank you very much Pete Garcia

Ian in the service department is the greatest! Always so helpful and nice! Thank you so much!

I found the car of my dreams at this dealer and the whole process from the test drive to leaving the lot was hassle free and extremely easy. A huge shutout to Max and Nick for making it a pleasurable experience and allowing me to take my Nismo Z home!

I’d like to preface this review by accepting full responsibility for making the mistake of trusting our sales person, Zach Brink and our finance person, Dylan. After we had chosen our car, we discussed interest rates, loan terms, and payments with Zach. We accepted an interest rate with a 60 month loan term and a payment we felt was manageable. After going into the finance office to sign our paperwork, we were never informed of anything being different and did see that our payment was the same. Unfortunately, after getting out all of our paperwork to set up online payments we noticed that our interest was higher than what we were told and the loan term was 72 months. I contacted both Zach and Dylan to, at the very least, find how why this had happened, but they could not be bothered to return my calls. I know in the end I should have looked at the final paperwork more closely, but I never imagined them making changes without letting us know. That’s a 3-4,000 dollar mistake on my part, but I wanted to write this review so hopefully no one else makes this mistake and to show you the type of individuals that work at this dealership. I’m very disappointed in how all of this turned out and will never purchase another vehicle with AutoNation.

Great experience and customer service. This place always gets it right!

I purchased my car last year and purchased the maintenance package with it. That experience was at least a 5 star! This is the first oil change I've needed since the purchase, so I anticipated the service to also be 5 star-it wasn't. I called and was able to get an appointment within a couple days & the woman on the phone was very polite & seemed helpful. The problem came when I got to the dealership for my appointment-it wasn't in the books & the service adviser she assigned me to wasn't there. The gentleman that helped me was very nice and he made sure I still got my service that day. The appointment was also relatively quick. Upon completion, the service adviser didn't explain what service was performed or go over anything with me...just handed the keys & invoice to the checkout. The checkout person gave my keys to another tech for someone else...I asked what she was doing with my keys, that the adviser said my car was ready and she said she didn't know why they needed them, but they requested my keys and so she gave them. I got my keys back pretty quickly when i mentioned it to a service adviser. finally I was ready to go...I was a bit disappointed when I got to my car (that was parked a fair distance away from the service department). The interior looked like they'd rubbed oil/grease everywhere. It was on both of the front seats, the doors and the console. I was able to get it off with leather cleaner, but I'm not used to this kind of service....Even at the "quick lube" shops they cover the seats and bring the car up to the service area/door for the customer. The dealerships I've used in the past have even run it through the wash for a quick detail. I have a service agreement that I've paid for and so I'm required to use them for future service...It wasn't horrible (3 stars) but it was far from great.

Sarah, Luz and Robert are truly amazing at what they do! I handed them my situation and my budget and they worked with me to get a new 2018 Sentra SV. Thank you so much!

Sarah made the car buying experience so easy and fun! She was willing to look at any car I wanted and do a test drive!

Dropped off my Altima and my service advisor was readily available. It took only about 5 minutes to drop off. It was an exceptional experience!

Bought my Frontier P/U new at this Auto Nation store. Always been treated fairly and honestly. Repairs are always as estimated and on time. This was just an oil/filter/ lube service, but they still washed it and returned the truck in better shape than when I pulled in.

I come here from Rochester ny.and I love Arizona.this dealer is the best in customer sevice they service you with experience thats why I recoment them to eany body.thank you for your service.

We had very nice experience with this place! Helpful, friendly people.....

great car buying experience! We were in and out in less than 2 hours.

I was moving from Chicago and needed a car. I contacted them and Rick had been great about getting back to me with answers to all my questions as well as pricing and features and packages I wanted. Once there, weeks later, he was great and had everything ready for me. Then I switched colors on him and he quickly got the color I wanted over to the lot. Robert in financing was great at getting me the best rate I could qualify for. Great time overall.

I had a great experience. I asked them for some specific information regarding what I wanted and they responded very quickly with good information. I was able to get a reasonable quote, they worked with me in asking questions, and didn't try to continuously push things I didn't want. Unlike some other dealerships, AutoNation did not add a bunch of aftermarket extras to the car that I did not want. I just had to show up and sign a few papers and pick up the car. They had everything ready to go for me.

Prompt and courteous service for both of my cars....

To whom it may concern: I recently had to take my vehicle to the Autonation Nissan Chandler for repairs. When I spoke to my advisor on the phone, I told him I heard a noise by one of the tires. I payed a little over a thousand dollars in repairs because my advisor said it was probably my back breaks and they had to install the cam sensor. This was 4/11 and I picked up the vehicle the same evening, Julio, my advisor had already left for the day. Driving home I kept hearing the same noise that had me going to the dealership to being with. I called them to let them know the problem wasn't solved and Blake asked me to bring back the car the following morning. So the following morning I was dropped off at work and my husband took the vehicle to be checked again. Because I work in the ER, sometimes is difficult to pick up the phone, but I noticed I had a message from Ian Thompson, he said they test drove my car (Nissan Murano) and found it was failure in the right wheel bearing/hub assy and they would do it for $840.00 plus tax. I left him a message letting him know how unhappy I was about the whole thing and because of their misdiagnosis I would be out over $2000.00 in just two days???? So he calls me later on to negotiate the price of the repairs, instead of $840 it will cost me $640.00. Really? Now you are negotiating how much you are going to rip me off for? So my husband picked up my car. He told them plain and simple they were stealing from the customers. I got a call the following day from Julio (my advisor) asking me to call him to let him know how he could help. I have called him three times two different days and he never got back to me. I then call the Nissan consumer affairs line and spoke to Alina ID#7319177. She gave my case number 305662521. On April 8th Kwan call to confirm the case number and to leave his phone number for us to call with any questions. I have called him several times. No answer. (shocking, right?) My car isn't fixed, I've having to take uber to work this morning because I don't feel safe driving my car with that noise. I'm still $1000.00 dollars out I shouldn't have paid. So I want to know what is the benefit of having a case. I have been going to that dealership for at least 9 years, I have been a loyal customer for all those years and there's nothing worse than feeling like you are being taken for a fool. I work hard for what I have, no freebies, just hard work. So I plan to take this as far as I have to, there's got to be justice somewhere

This is my 2nd purchase at this dealership. I came back because of the no pressure buy and excellent service department. The purchase process was quick and painless. My sales person Sarah was knowledgeable and made my purchase exciting.

Great people. Work with you and allow your dogs to come in and wonder around.