Staff is always very kind, never had issues with vehicle service quality. The shuttle driver Mary is among the most kind and social people I have ever met. She clearly loves what she does. Minus one star as I had been waiting over an hour for a shuttle ride only to find that my name was never put on the list. It was quickly remedied, but frustrating at the time.

Terry was great and super helpful. He’ll get you the car you need in your budget. My first Nissan and I was happy with the buying experience and the people at the dealership.

They were amazing! Got my car right in at my appointment time and it was ready within an hour or so even though they were down a couple of service team members that day. Daniel was my service agent and he was especially helpful.

Patrick is a gem, a true asset to your service team. I've been with Patrick for close to 2 decades and three cars. He never failed to excel at his trade.

The customer service from the time I walked on the lot to when I signed my docs was amazing, I went in to buy a used car because my car was having a lot of issues and I wanted a little upgrade but at the end of it all I purchased a brand new Nissan rogue midnight edition and I love it so much, thank you I will definitely return for all my future car needs.

Been taking my car there for the past 8 years. Great service

Everyone was very nice and considerate. Treated us with respect and dignity.

Awesome

I went to several Nissan dealerships and I'm so glad that I chose AutoNation Nissan in Chandler. They made me feel that everything was about me and not just about making a sale. Pat was amazing and answered all my questions he even bought me lunch. I would definitely recommend AutoNation Nissan in Chandler.

I had my oil changed on 6/2/23. I believe Adrian was the specialist who checked me in. He was very nice and walked me through my bill. My car was ready in about an hour and I will definitely be coming back for future oil changes and if I need any other services.

Jennifer was a pleasure to work with and enjoyed her as my service advisor.

Jennifer Lane did a "terrific" job taking care of our Pathfinder last Friday!! She always does a great job, but this time she "outdid herself". Kelson the mechanic, was part of the "terrific" team. Thanks, Brian Birchfield

Great experience. Very satisfied.

Quick, friendly, and reliable service :)

The Service Dept went above and beyond in finding the source of an issue I had with my sunroof.

This is the 2nd Rogue I've purchased from this dealership (my 3rd Rogue overall) and I can't imagine buying a vehicle anywhere else! A no-pressure dealership that truly makes the experience fun (as can be) in the process! I also love bringing my vehicles here for service, always top-notch with no unneeded "salesy" feeling! This place is great all around!

Everyone was very nice and considerate. Treated us with respect and dignity.

I had a wonderful experience at AutoNation Nissan - Chandler! Everyone was really friendly and I felt no pressure at all. Ultimately, I ended up purchasing a Nissan Pathfinder that I am thrilled with, so far! Great experience!

this is the fourth time I've taken my vehicle to auto nation. i have had to wait over two hours for oil changes even if I make an appointment

Great sales associates Billy and Nick at my dealership! Ian made financing a breeze too!

Carol at AutoNation Nissan Chandler was amazing. We’ve never had better customer service. She is extremely caring and knowledgeable. Armando & Josefina

Great experience with friendly, helpful staff

Nick and his team were awesome! They found me exactly what I wanted and helped me buy it. They listened to my needs and took great care of me! They got me the best deal ever! Five star experience!

I have been having issues with my radio for some time now. Julio took the time to figure it out and have the radio replaced.

The original car I was planning to buy wasn't available. But the staff ensured they'd get me a car in the same price range. They did just that and better! I will be going back!

This is our second time dealing with this collision center. Horrible attitude from these people, the lady on the phone catches attitude for no reason and the first time they didn’t even touch the car because it didn’t have enough gas? And still charged 150 and we offered to fully fill the tank across the street but they were gonna charge again just to look at it.

Love AutoNation Nissan! I always feel I am being taken care of and my car needs are addressed.

*UPDATE- I received a call from “Tony”, he apologized for what had taken place and to my surprise offered me a refund for $94.99. Thank you for making me feel heard and respected Tony. I wanted to make it known that I GOT A REFUND FOR LABOR and I think I’ll give them another chance. Thank you! 5/23/2023 took 2015 versa to get blinker checked waited almost 4.5 hours to be told it was a bulb. True story: they couldn’t even find my car and as the started to close down each bay, my husband asked where it was. (Adrian who was the only helping) located the car that had been parked in a lot and brought it back in only to be told it was the bulb. In the end I was charged $17 for a bulb and $94 for labor? Took 4.5 hours of our time to charged for 30 seconds of theirs ? Called to speak to service manager and he hasn’t called me back, that was at 8 am, he made the decision yesterday to still charge labor! How do they justify this??? Therefore I’m writing this review! Keep the $94.99 I will never go back just Do your Job and what’s right! Good job Adrian thanks for making our time just as important

I got a fair price for the vehicle I wanted. The salesperson and finance person were friendly, professional, and easy to deal with.

I decided to wait for my vehicle and it was completed within the time frame I was given. My technician kept me updated on my vehicle. Chasity was very helpful and friendly. I will return for future services.

Steven who worked on the van was amazing. I would highly recommend AutoNation Nissan Chandler. The office women was great to so helpful.

Steven that worked on my van was amazing.

Service at this Chandler location was great, the service advisor Danny B went over everthing that was looked at and what was needed. Explained and answered all my questions very knowledgeable. Kept contact with me throughout the service process to let me know when my vechicle would be ready.

From the moment we walked in and spoke with the sales manager and left purchasing a vehicle from Anthony was a total pleasure. Finance manager Mike was very helpful and pleasant as well.

I had great service when I took my Rogue in for an oil change. In no time at all my car was ready and washed too.

Selling my car was a quick and easy process. I obtained what was expected. Conrad and team were very nice and professional. No pressure sale. Thank you so much.

Their customer service is always spot on and I love the atmosphere!

Auto Nation Nissan is a very clean and friendly place to take my car for service. Julio was a pleasure to talk to and he explained what i neede to have completed on my next visit clearly. I will keep coming here to get my car serviced.

The service advisor Adrian was great at keeping me informed on the stages of the repair

I was in a bind and my needs were handled quickly and saved me a lot of headache. THANK YOU, I will only bring my Rogue to Julio.....

Took my car in yesterday. Julio was great! had me in and out quickly and very professional and helpful. Had a great experience buying my first car. Now that I am looking at options for a new car they have been helpful and patient while I consider and test drive options.

Took care of a recall quickly and efficiently. Stayed in communication with us the entire time.

Awesome experience

They have the natural ability to understand and feel what customers are experiencing, and able to meet their needs effectively. Well done! Sales & Service are top notch!

IF you don't want great or personal interactions when having your vehicle serviced - you'll be right at home. It has become very impersonal. I waited for service and usually they bring my vehicle to the service entrance bay and I drive out. This time it was parked outside in 100 degree heat (I have black interior) while I watched others receive the drive though service that I had previously enjoyed. Everything is done through text, so that is new as well. Maybe the day of personal service is over and done and I need to get on board. Or maybe this isn't the place for me any longer.

Everyone was very helpful in making sure we were beyond satisfied on all aspects of the deal. We didn't plan on getting the Frontier, but the deal as presented made sense and Nick turned us back into a Nissan family!

If you are looking to buy a car, go see Nick Uhlman. He is super helpful, knows all about every car/truck you could think of, and makes sure you are completely taken care of even after you leave the dealership. He is not one of those salespeople that forget about you once the deal is done. He follows up with you if you have any questions or concerns and makes sure you are completely satisified with your purchase. I can't reccomend him enough! Their finance department is great too! Great experience! Highly recommended! Thanks to Mike Aldarraji and David Workman in finance for getting the deal through. I got my new z!!!!! I have been waiting for this car for what seems like years and now it is a reality. Thanks Nissan Chandler!

The employee that served me was Daniel, in my opinion he is very professional, educated, very nice and very polite. I was very pleased with his manners, if you ever come here ask for Daniel.

Always do an excellent service on my vehicle.....Patrick excellent with customer service. Thanks

I from out of town. My 2020 Altima was due an oil change. They promptly changed the oil, rotated my tires and even washed the car. My car was happy.

Caryl Curtis was of great help to me on the first time I serviced my vehicle. She was very informative on what was going to be looked at and she showed me a detail review of what was found that the mechanics fixed for me. Caryl also said if I needed assistance for anything before my next date of service to call her. I was very satisfied with that day at AutoNation Nissan in Chandler.

We appreciated that every effort was made to satisfy us without pressure Anthony was very patient and helpful. He was more concerned with helping us make the right decisions for our needs over making a sale.

Had to return new to my son car 1 hour after he drove off the lot for brake work.

Jennifer in service is amazing! I never wait longer than her anticipated time. She’s honest and trustworthy. I know her recommendations are sound. She exhibits excellent customer service skills! My truck is always clean and beautiful at pick up! We love our Titan and will continue to get it serviced through Jennifer through the lifetime of the vehicle.

David Reznick, Joseph Cola, and Mike Aldarraji were all fantastic associates to work with they made the purchase very easy! Appreciate you guys and glad to join the Nissan Family!

If you’re financing a vehicle here, ask for Mike Aldarraji ! He went above and beyond to get me a low interest rate on vehicle. Best experience I’ve ever had buying a vehicle.

The staff was friendly and knowledgeable and the facilities were clean. The rep kept me update on the progress of my car and answered any questions I had.

Awesome people and fast reliable work

I'm going on a long road trip, my Rogue doesn't even have 5000 miles on it yet, but I asked that everything be checked out and the oil changed anyway. Adrian was ready when I got there, and in an hour I had my car back, washed and vacuumed and ready to go. No charge it was covered in the maintenance plan. These folks are dependable, efficient and very customer friendly.

Our service representative was friendly, knowledgeable and efficient.

Car was done on time promised for oil change. donuts in the morning would be nice

Jennifer in Nissan service is very knowledgeable and provides excellent customer service. She goes above and beyond to make sure her customers are comfortable and in the know.

By far the best service center. Jennifer took care of our vehicle and got us back on the road in no time! Thank you for caring about your customer and the vehicles. It’s hard to find good customer service these days. Definitely found it at AutoNation Nissan!

Victor, Tony and the entire team of professionals are a pleasure to work with.

I want to let Victor know that Mike Aldarraji took very good care of me. He explained things in great detail so that I could understand. I took him up on the Protection Pkg because I don’t want to worry about maintenance costs, especially in these times. From the beginning, Victor starting with you I felt that I was among Family. You told John & Mike to take good care of me & they both did. Thank You, that’s why I keep coming back! I’ll see you in Three Years!!!

This is my first experience buying a vehicle on my own. I wasn't sure what to expect however I did get referred to Billy and he understood my need for a vehicle, and helped me find the right car. He showed me every feature to the vehicle I purchased his customer service is outstanding I'm paying a very fair price for the vehicle, I highly recommend anyone e that wants to purchase a vehicle to go to Nissan located in Chandler on Gilbert Rd. and ask for Billy.

Nick, our salesperson, was very informative and helpful. I love my new vehicle. The financing and waiting portion was arduous.

Jennifer at Nissan Chandler did an amazing job with my Rogue. Thank you for all you do!

Service Department Tech. Dustin Gaskill serviced two vehicles recently. True professional, displayed interest in accommodating what necessary services were required. Dustin did keep me informed as to the progress time of the required auto services. Dustin is one reason I have continued to return to Auto Nissan Chandler, Az. Service Department. Having top service tech. personnel is paramount to retaining one's customer/client base.

We lost our car key so I made a appointment for 3pm on 5/10. Got my car towed to the service center and it arrived at 2pm. My advisor Carol didn’t keep the appointment. I had to call HER to get to get an update but she was busy so they said she’d call me back. She called back and said they’re busy and won’t be able to look at my vehicle until the next day. On top of that she quoted me over $400 to get the key made and she hadn’t even looked at my car to see what type of key it needed. Fast forward to the next day, I called twice for an update and again she’s not available and promised a call back. Finally I call a third time and the person who picked up the phone said my vehicle is ready. But why didn’t Carol call me back to tell me?? Eventually She called me back and said the numbers on file don’t work. I said that’s because they are old numbers and you should have called me on the number I gave you! She was able to call me the first time no problem so what’s difference? Next, I have my dad bring me to pick up my car. Carol said it’s $211. As I’m paying, Carol shows me my LOST key. SO if you found my lost car keys inside my vehicle, why the heck didn’t you call to tell me? Why am I paying you $211 when you found my key?? GREED! Terrible service! Terrible communication! Terrible experience! Don’t bother to call the manager if you have an issue because he’s not going to call you back!!

I first went to Autonation Honda. Had a horrible experience but than decided to go to Autonation Nissan. Bill was amazing. He went beyond what any sales man has ever done and made sure I got a vehicle that fit my needs. Mike in finance tried his hardest to keep my payments within my budget. I highly recommend Autonation Nissan.

Very friendly and professional. They went above and beyond to get e into a new car.

Service very fast and done right first time. Clean buildings employees answered my questions Will be back soon

Chandler Nissan are top notch in my opinion. They're always very attentive & helpful in servicing my vehicle. Customer service reps/ advisors are great!! Ian Thompson was my advisor when I had my car serviced on 11/19/18. He was polite,knowledgeable,& attentive to giving my vehicle the best service possible. I appreciate good customer service & this is what keeps me coming back to Chandler Nissan! They're GREEEAT!!!!

Very pleased with my experience and my new service advisor, Caryl. Very professional and courteous. Followed up with me immediately after the appointment. I also appreciate the shuttle service. You're my new dealership of choice.

Laura Jiminez is amazing! She listened to my concerns and made sure they were all addressed. To say she exceeded my expectations is an understatement! Boyd is the best Jennifer - took care of us this time around! She was just as great as Laura & Boyd Purchased a Pathfinder from Nick! He’s great & David (finance guy) too! Nick spent time explaining each car we wanted to look at and he didn’t push us into buying a specific one! David spent time making sure to get us the LOWEST possible APR. Unlike other finance people he didn’t care how long it took to reach out to multiple companies to ensure we had the lowest possible rate.

I took my wife's 2016 Rogue in for routine maintenance. I was able to schedule the appointment online, which is very convenient for me. When I arrived at the scheduled time, I received prompt assistance and the service advisor took the time to answer my questions and explained to me that it would take approximately 90 minutes. This held true, I was working in the lounge on my laptop while waiting for the vehicle. Strong wifi signal, and a comfortable environment. All good for me.

I needed to take care of a couple recalls and Daniel made it a smooth process from start to finish!

Terry our salesman just happened to be in the lot when we came to look for a new truck.... he was taking a photo for someone else via the internet when we asked him a question. He was very kind, patient, & later tracked down the vehicle we were looking for doing a dealer trade, very pleased with his service.

This was my first visit to AutoNation Nissan in Chandler (Gilbert & 202), and I was pleasantly surprised in every aspect of the visit. I had scheduled service appointment online, and when I arrived I had a very short wait before my advisor came to my car. He took all the vital information and even gave me a ride across the street to my job. When my service was complete he gave me a call, explain how everything looked on my vehicle, and then scheduled the courtesy shuttle to come pick me up. Will be using this location again in the future.

Arduous process which was not unexpected. But finance “manager” Mike was unprofessional and incompetent.

I don't know what kind of phone system they have there, but you literally can't get anyone on the phone. Especially a service provider to ask a simple question. Where's the operator? I've been trying to reach my service provider Adrian for over a hour. Very unprofessional

I purchased a vehicle earlier this year. I'm a new driver and don't know much about cars. Michael the Sales Rep, excellent from start to finish. Tony the Service Director, Ryan and John Managers, excellent customer service. Whatever concerns I had Tony addressed them and eased all of my worries. I can truly say that I am happy with my vehicle and the team of experts at AutoNissan Chandler. I highly recommend this Dealership. They are men of integrity and honor.

Service department is a joke. Brand new vehicle having issues the techs have no idea what to do. No rentals available and very little communication from them. Several times they asked if we could take it to another dealership because they don't know what to do. If your looking to buy a new vehicle look elsewhere.

Great service got the job handle thank you guys so much

I have purchased many Nissans over the years, all of which were dealer serviced. Three out of the last four were purchased from the dealer that is just 2.5 miles from my home. When we decided to purchase our 2022 Pathfinder last year, Autonation Nissan Chandler had the one we liked, on the lot so that is where we got it. As part of the purchase, the dealership installed running boards and their service department impressed me, even though they were much further away than my closest dealer. What keeps me coming back is resources like Jennifer Lane, who is by get far, the best service advisor I have worked with at any Nissan dealership ever. She does an amazing job at making sure she understands why you are there, communicating any iterative needs that might be discovered, and solving problems she could have otherwise passed the buck on (as she did with an issue that need the attention of the body shop. She got them on the phone and they got me in and out very quickly). That phenomenal service from Jennifer is why we will go out of our way to work with her. Well done Jennifer and thank you for everything. I only knocked off a start due to the seats at the service window counter being too high to actually work at.

After spending the week doing online research, we decided to visit so we could test drive a '22 Pathfinder SL. We met with Jake, who obviously took notes from our phone conversation, and he went right to work. We appreciated that we didn't have to repeat ourselves over and over and that there was no trying to steer us to some other version of the Pathfinder. Though we didn't plan on trading in our existing car, they ultimately made us a fair deal that allowed us to easily transition out of our '18 Rogue SL.. My only ding was that the car was delivered with less than a full tank of gas, something that Jake has promised will be taken care of during our first service. Working with the business manager on our financing was simple and somewhat entertaining. We have purchased several Nissans in the past, with the last three being from a different dealer. I am glad we went here and would return for our next Nissan purchase. UPDATE BELOW AFTER ONE YEAR I have purchased many Nissans over the years, all of which were dealer serviced. Three out of the last four were purchased from the dealer that is just 2.5 miles from my home. When we decided to purchase our 2022 Pathfinder last year, Autonation Nissan Chandler had the one we liked, on the lot so that is where we got it. As part of the purchase, the dealership installed running boards and their service department impressed me, even though they were much further away than my closest dealer. What keeps me coming back is resources like Jennifer Lane, who is by get far, the best service advisor I have worked with at any Nissan dealership ever. She does an amazing job at making sure she understands why you are there, communicating any iterative needs that might be discovered, and solving problems she could have otherwise passed the buck on (as she did with an issue that need the attention of the body shop. She got them on the phone and they got me in and out very quickly). That phenomenal service from Jennifer is why we will go out of our way to work with her. Well done Jennifer and thank you for everything.

Very good

It was excellent, Julio Abraham it’s the best assessor there.

The service guys got my car in on time, and handled everything that needed done, while keeping me in the loop.

Once again Julio treat me and my concerns like a VIP! He brought his best technician Chris out to ride with me, hear and feel the noises and vibrations. Got me a very good loaner car for my time the truck was in the shop. They found the issues, explained them thoroughly and got me back on the road. Heck of a team!

Nick (in sales) was amazing. He worked really hard to get me what I wanted. He was the reason I purchased my car there!!!! Nothing but rave reviews for Nick!!!

Once again Julio treat me and my concerns like a VIP! He brought his best technician Chris out to ride with me, hear and feel the noises and vibrations. Got me a very good loaner car for my time the truck was in the shop. They found the issues, explained them thoroughly and got me back on the road. Heck of a team!

All repairs completed to my satisfaction. Service manager Curtis kept us informed in professional manner as work was being completed. Car serviced was purchased from this dealer August 2014.

The buying process involved a couple of paperwork glitches which were handled fairly and efficiently by the finance department.

First time using this Dealer and Warranty. Very pleased with client service and transparency of repairs.

My brakes were bad. I make an appointment and stopped in. Chasity was the representative to assist me and I have to say the team that serviced my car did a great job! I recommend this location for servicing your brakes.

I really had a wonderful experience buying my new Frontier at this AutoNation Nissan. I worked closely with Anthony every step of the way. He managed to find the exact truck that I asked for within days. There was no pressure or rushing with the process. Felt that I was in good hands the entire time. Since the sale has been completed, him and the team have been super helpful with everything I have needed. Huge thanks to Anthony and Nick for getting me into my new truck!

Dustin was very helpful great customer service

Jen in the service department is absolutely amazing. She values my time and cares about my vehicle. I have never felt so reassured that my safety and wellness is protected...and I love seeing her. Thank you Jen!

The price for new tires at Autonissan Chandler are competitive. I worked with Pat, and the only glitch that I had to have taken care of was a valve stem that wouldn't come off. Other than that repair, everything was fine.

Quick Service Time and Jennifer was friendly and helpful.

Great customer service and quality of workmanship on vehicle. Patrick was very informative on work being performed on vehicle. Great experience. Thank you Patrick.

nothing but good things to say about this place! Thank you for everything Nissan! Especially a big thank you to my advisor, Jennifer (: keep up the good work

I went in for an oil change, and Adrian was it the person that I saw. Adrian was very kind and even checked to see that I had a service plan. So I ended up not having to pay for my oil change. Everyone at this place was very nice. I even told Adrian I wish that I had bought my vehicle from Chandler Nissan because of the service that I received.

This review is specific to the Service department, which is the team that's taken care of all of our Nissan vehicles since they opened this location. Obviously, we've been going there that long so we trust them and they do good, timely, "one and done" work. Adrian has been my favorite service tech, always makes me feel comfortable even when I don't use the most sophisticated or car appropriate words to describe what's going on with my car (if it's not routine service).

The first time I really walked out of this dealership with a smile. I love the service done and how the vehicle was delivered clean. Will recommend for future service.

My Service Advisor Chasity was professional, friendly and provided me with excellent customer service

Caryl was great to work with

The service rep who helped me book my appointmet was courteous and professional. My service advisor was knowledgeable and answered all my questions. I am always treated well at this dealership and appreciate the eaxcellent communication skills of the individuals I speak with.

Great experience getting my car serviced AutoNation Nissan Chandler. My Service Advisor Chassity is friendly, professional and provides great customer service. I would highly recommend her to anyone.

Very Pleasant experience. The price and the service is excellent. The team stayed until 10.30 PM to complete the purchasing formalities.

Excellent service from beginning to end thanks to Chasity

The service department did a great job. They not only addressed my concerns but they went out of there way to address additional warranty work the tech identified.

I always enjoy going to the Chandler Nissan for service. I always receive a welcoming greeting. Patrick Golliher provided outstanding customer service. Nissan Staff are genuine, kind, friendly, and just some amazing people. I enjoyed how seamless my experience was. This is some Top-of-the-line customer service. John in Sales and David in Finance care about you and want to ensure you get the best deal. MVP status.

Confusion on what service I was having done. Did not read the appointment notes

Great customer service. Thank you Jennifer for helping! Definitely recommend!

Jen is the best, was having issues with my clock. She got it all set up and I didn’t wait but 5 mins!

Have been going to this dealership for 7 years! They have been great to work with and really care about taking care of their customers. Recently I have been working with Adrian, he has been very helpful in solving a couple of issues with my car. They are very detailed and do the right thing.

I worked with David Reznick. He was by far the best salesman that I have experienced at any dealership. He was friendly, did not overpressure me, and was understanding. I would not hesitate to do business with David or anyone at this Nissan dealership.

Dustin is wonderful!!! Efficient, kind, knowledgeable, and I really feel comfortable asking questions before they care for my car. 5 Star Service ⭐⭐⭐⭐⭐

Friendly and professional

Overall great service on my Armada. Routine service performed in a timely manner and kept me well informed. Julio was great to work with. Appreciate the veteran's discount offered and the comfortable waiting area with great wifi.

Thank you for the quick and smooth experience buying a new (to me) Pathfinder. Terry Kruse made this very comfortable for me - answered all questions and followed up on anything I needed. Made it a great experience. Mike in finance explained everything well and made that process quick and efficient. Thank you!!!!

Dustin in service department is very knowledgeable and has great people skills. He listens to concerns and explains repairs and cost very well. He?s easy to talk to and doesn?t make you feel dumb when asking questions . He is very patient

Good/Fast service. Representatives are very responsive.

Brought my new Nissan in for its first service. Everyone was friendly and looked like they actually enjoy their job. Waited on site for the work to be finished. They were quick. Probably the best service experience I’ve had in a while! Bought my new car there. Will service it there.

The experience there was the best everyone make you feel comfortable no pushing. I would recommend this location to anyone .I'm happy an you have a customer for ever

Vehicle was brought in for Rogue recall. Service Advisor Pat was friendly and my vehicle was done sooner then expected! Great service! Thanks Pat!

Best Nissan dealership yet. The service advisor Julio really took care of me good. He sent me pictures of the tire depth via txt message, and was nice and friendly. Will go back there again

First I will admit my past experiences with car shopping brought on anxiety. I was pleasantly surprised with my visit to AutoNation Nissan in Chandler, AZ. The sales staff were professional and addressed all of my questions and concerns. It was a pleasant experience that ended my vechile search. I'm now enjoying my new suv.

Jalen was very attentive, helpful and very patient with me. All my needs were met and never felt like I was bother. Jalen was definitely a true pleasure to work with

Chasity my service advisor was EXTREMELY great. She knows her stuff and always puts the client first needs. She is aware of time and checks in to let me know the process. I appreciate that very much. Thank you Chasity and looking forward to servicing my SUV with you. Thank you.

I have been going to autonation Nissan chandler for over 13 years now, my family and friends have purchased many vehicles here and will continue due to great service great selection and professional experience. I strongly recommend going here for your next vehicle purchase or vehicle service! Thank you all for everything. James & family 👍

The service writer Carly did great. I went in with an engine light and ended up needing a new transmission. I asked the mechanic to walk me out to the bay and show me and he patiently explained and showed me what happened. Carly was very understanding and transparent in pricing. Great team! Thank you!

I purchased a Nissan Ariya and the Salesman: Billy Nitzschke was really great. He gave me his full attention and answered all my questions. This is my 3 purchase with AutoNation Nissan Chandler and I keep coming back with their honesty.

Una buena atenci�n y rapidez en la reparaci�n del aire acondicionado del veh�culo

Best sale people and best service ( David, Joe, Jake, Sam and Dustin)

Billy is outstanding! He work extremely hard to find me the right car keeping in mind my personal financial needs. He is professional, knowledgeable, friendly and puts customer feelings first. He is an asset to any organization. Thank you Billy! Thank you AutoNation Chandler! #1 Better than the best. Dustin was awesome - went above and beyond my expectations. I inadvertently made my appointment with the wrong dealership at auto nation and Dustin took care of me immediately and still kept my 8am appointment. He was a blessing. Alhamdulilah!

they are fast, polite and efficient.

Had a flat when I woke up, got the spare on and headed to autonation nissan. They were able to get me in with no appointment and had the 4 tires in stock. They were busy, and took a bit to get the included alignment, but overall very happy. Looking forward to another 65k miles on my Frontiers shoes.

John Groff was so incredibly knowledgeable and listened to my needs and wants and helped me make the right choice. He is a fantastic Salesman and the reason I would highly recommend my friends and family to purchase through him!

Superb customer service. Julio been service advisor for many years. Represents AutonationChanlder.with bonified service all the time.. please clone him ..knows and gets to the bussiness!!

Great service and very courteous staff.

Jennifer Lane is an amazing advisor! I always schedule services with her because I know it will get done in a timely manner. I highly recommend Jennifer as a service advisor!

Service rep Jennifer Lane recommended transmission service for my 2017 Pathfinder even though my vehicle has low miles. I had mentioned that it was accelerating slowly and made a little “thump” occasionally. She followed up with the technician to make sure that problem was diagnosed and fixed. The cost of the service was money well-spent I feel because my vehicle accelerates much more smoothly now.

Great customer service and very friendly staff. I have been working with Dustin in service past several years and he has been great.

My service advisor Jennifer Lane is awesome! I keep coming back to this Dealership for service because of her, she is always pleasant and professional. She takes care of you immediately and gives you updates throughout the service process. I just LOVE her, she provides that good old customer service...

Its a good service center and prompt.

Oil change and tire rotation. I asked Caryl if the service department could install a leveling kit in my Frontier. She took me to the Parts department, where I obtained useful information and suggestions. I will be back for that installation and for all future service.

I was apprehensive about the upcoming test drive. The Autonation Nissan team made the experience very warm and welcoming. Terry, Makayla, and Ian were the people I dealt with. Each one is unique in what they brought to the customer service table. They made the experience enjoyable. I would recommend them to anyone who is looking for a car.

This is the best place ever. I will never go back to Big O tires and allow them to work on my vehicle. They are scam artists

Jennifer was so nice and did not make me feel stupid when all that was wrong was my battery died. She was super helpful and kind. Thanks Jennifer!!

After a nightmare of having to take my car to 2 other shops 6 times, Automation fixed it right the first time and told me specifically what was wrong. The ease of making an appointment to checking in to being updated and pickup was a breath of fresh air. Danny was amazing, nice and patient as well. He made sure to be transparent and kept me abreast if what was going on. He also made sure I had transportation while my car was there. Thank you for getting it right the first time! I will definitely be back.

I took my car ro Autonation after a nighmare of 6 over visits to 2 other shops. Danny was amazing and patient. He made sure to keep me in the loop and was very transparent about what was happening. He also made sure I had transportation while my car was being worked on. Thank you for ending my nightmare of visiting other shops and not getting the job done right. I will definitely be back.

Will never be back.. I will say Jennifer the service writer was wonderful and did a great job.

The service here is absolutely top notch, brought my truck in for service and they addressed every one of my needs and also fixed a couple of things that they found along the way. Cant recommend this place enough. A special thanks to Daniel and his team.

Courteous, thorough and easy.

Everyone was extremely nice, took their time to understand my needs in a new vehicle, financing etc. Very friendly staff

Victor handled my situation very quickly!

Been going for over 15 years and Julio has always been my adviser. Always friendly and knowledgeable! Great to work with. I completely Julio’s experience! I even take my non Nissan cars for oil changes! Thanks for what you do!

The attendants were very courteous, I did not wait too long for the car to be taken to the garage. It came back clean and I was advised about everything that was done.

We Have always had great service and excellent customer service as well. I highly recommend AutoNation Nissan Chandler

Very pricey but dealerships ave overpriced.Service rep was first class. the worst part is contact the dealership when you are routed thru another state tat has no clue and could care less. you leave a message and it goes no where.

Over the years I have purchased 3 vehicles from this dealer always easy. Friendly and knowledgeable service staff.

Professional and knowledgeable staff got me in and out in little over an hour best car buying experience that I have ever had

Caryl was my service advisor, she was great staying in constant communication. The work was completed much sooner than my expectation. Overall I am very satisfied with my service visit. The only downside taking a vehicle to the dealer is they kill you with their labor costs. Over 50% of my costs were labor charges... if they would lower their labor costs I would have all of my services completed at the dealer.

The question above this is hard to answer at this time since I just had the work completed and haven't had time to know if it was right yet. Pat was great to work with.

Chasity went way above and beyond with a genuine desire to exceed my expectations. Nothing could have made my experience anymore pleasurable. Thank you Chasity

We have purchased several vehicles from this location and it?s always been so easy. We also get our vehicles serviced there, they are fast to respond to give us updates, honest diagnosis and great recommendations.

Excellent service with complimentary car wash..

Everyone at Nissan is incredible! Caryl is my go to person when it comes to getting my car serviced, she's straight forward & gets the job done.

Could have been much quicker process if sales person listened to what I was saying instead of focusing on sales script, he seemed inexperienced

Treated with courtesy and respect

Extremely friendly and knowledgeable

When a service tech or representative provides options on a Noyle change and never shares pricing you’re assuming that it’s a fair price for no change but when you get a bill for over $100 on a oil change, that’s outrageous that’s misleading that’s being dishonest and taking advantage of customers that don’t ask the questions. The service agent should charge a fair rate and let you know what that rate is when they highlight a special promotion.

Fast and Complete Julio did a great job.

Came in with a strange noise in engine compartment. I thought it was the AC or suspension. They determined it was either, but kept looking. They finally found the noise, it was the fan thay was breaking. Thank goodness they found it because it could have been bad it it actually broke.

Excellent service and friendly service advisor. Quick attention.

Good experience

Called and Dustin was able to get me In right away and resolve a battery replacement. Always friendly and professional.

They quickly repaired my recall issue.

Called and Dustin was able to get me In right away and resolve a battery replacement. Always friendly and professional.

Took my Rogue in because the rear windshield wiper stopped working. Dustin fixed it himself and I was in and out in about 15 mins!

Like always great customer service!

So happy every time I get my Titan serviced here. Julio Abraham always goes above and beyond to make sure I’m treated like a VIP. Highly recommend.

The service department (Caryl) was very friendly and timely. My oil change was done in the allotted time she stated it would be. Tony answered some questions I had about my Bluetooth and lights. I was very happy with my experience. Thank you!

I have had my vehicle I purchased serviced by auto nation Nissan twice. Both times I have had issues, first time was for an oil change and tire rotation, I had to return after I got home from this service when I noticed a lug nut was missing. Severe safety issue, the most recent time I took my vehicle to this location for a oil change and recall, service rep said it would be 4-hrs, so I came back after 4-hrs and it still hadn?t been started, Caryl said it would be another 4hrs, I said that was unacceptable I needed to take my daughter to the dr, she indicated she would get another technittion to complete the job, it was done in less than an hour, so a total of 5 hours to change oil,, all the time I?m waiting watching vehicles leave that were dropped off way after mine, this dealership has no respect for anyone?s time and does not manage the work per mechanic, I bought my truck new in 2022, have had it to this dealership twice and both times have been horrible experiences.

Fine

Not impressed with this dealership. They ask if you want a carwash after service, the last 3 times it's never gotten done. I thought about buying a different car, waited for a hour for someone to test drive car with me..never happened..

Friendly, honest and easy to deal with. I was impressed they washed and vacuumed my car before returning it to me. No pressure, just helpful service. I will definitely go back to them for service!

Purchased my car here and this is the only place I service my vehicle. They are always on time and very friendly. If you need service, ask for Julio! You won’t be disappointed.

Just want to thank julio in service for helping me with my Titan. He did a great job!

Thank you!

I had never gone to Nissan to get my oil change but I’m happy I did! Along with my oil change they did a quick inspection of my car and let me know about certain things that needed to be updated/fixed. It did take longer than expected but overall good experience.

The repair was made and it was a good job. The immediate response of parts arriving was not good. Nissan receiving complete order but not giving customer all parts not used was not proper honesty since they were paid for.

Normal oil &filter change. Wait was shorter than told, always a plus. Jennifer was very pleasant. $70 is a bit high for a oil/filter change but they take pretty good care of me.

Great service they were guick and honest great service advisor polite and to the point.

Excellent service and customer service, Daniel was the rep and he went above and beyond to make sure I'll get the best discount for the requested services, Thank you Daniel.

My sales agent (Danny) was professional and listened to my request, made sure I get my car back in time before I go to work. The staff were pleasant and someone acknowledged you as soon as you walked in at the service area. Chandler Nissan is now my go to dealer for service now. Maybe for a new car too.

Made an appointment. Tech was waiting upon my arrival. My vehicle's inspection went as expected and after a fresh car wash I was on the road again. My visit was thorough. Thank you Nissan Chandler for your service!

They did a inspection and gave me full Report.

Jennifer and her team are by far the best! Great communication all they way through. I purchased my vehicle from a different dealer, they couldn’t fix the issue I was haven’t. Once my vehicle arrived at Auto Nation Nissan, there was clear communication in what work needed to be done and left no questions in answered. Thank you Jennifer and team!

Recently had some minor service done. Setup was easy and quick, store was clean and professional and my advisor Jen was out of this world.

Terrific sales rep, Joe Cola. Should be CE O

The service at AutoNation Nissan is always above and beyond. My service advisor Dustin, is always thoughtful and conscientious with his advice and service, and it’s much appreciated.

Julio was great!! Honest, got the job done and didn't try to push things on me I know I don't need. See you next time Julio.

Came here to look at a vehicle seen online we were there before they open Billy N came out and helped us right away fast service very nice understanding great service thank you so much I got the car I wanted

This review is for work done on my son's Altima. Our service advisor, Chasity, was phenomenal. For comparison's sake, I drive a BMW and your service department surpasses every experience I've had with BMW by far. Very happy with your service dept.

Jennifer was vey kind and gave us timely updates!

I didn't buy a car here, but almost. I should have got the honda fit when i had the chance! Just wanted to give a shout out to Joe Cola for a great test drive!

Great experience with Adrian! He was very attentive and answered all my questions. Also followed up and ensured that my service was still holding up and active appropriately! Overall, great experience because of Adrian!

Clean, Fast, Efficient, and Friendly service. I was a few minutes early for my appointment and was greeted immediately. I waited in their reasonably nice waiting area where a good free coffee selection was available. My vehicle was finished in a little less time than expected. Overall, a very good experience for one of those things that you don't really want to do, but I left with a feeling that my vehicle is well cared for.

Dropped car off for routine oil change and rattle noise. Mechanics found the noise and figured out the problem. Got part ordered and installed following day. Everyone there was friendly and helpful. From my advisor Pat to shuttle driver. Great service at Chandler location!

David and Billy were amazing to work with! They were great at the explaining all my options, I felt informed and great with my vehicle purchase. All the AutoNation Nissan Chandler staff were great and very helpful!

Scheduled my appointment easily. Arrived at service and was greeted right away, my c ar was completed when expected also received text messages with updates. Was very pleased

The customer service team was extremely helpful and most of all very friendly. Pat was my service advisor and he was one of the best service advisors I ever had the pleasure of working with. My vehicle was in and out on time and works perfectly!

Nissan was efficient, helpful....professional.

This dealership never disappoints. I know when I bring my truck in that whatever service I need done, it will get done right the first time. I never have to worry. From the time that I pull in, Jennifer jots down the service I need and makes sure that my truck gets the proper treatment. I don't have to worry which tech works on my truck. Tony the Service Director runs the tightest ship. He makes sure that the techs that work for him are second to none. Whenever I have a question the tech listens to me, answers my questions, and asks me if he/she has answered fully what I wanted to know. They are courteous, professional, and truly care about what they do and me, the customer. I am treated with respect and in turn I treat them with the highest respect. Best damn dealership.

Billy and David were amazing to work with! They were great at explaining all my options, I left informed and great with my vehicle purchase. All the AutoNation Nissan Chandler staff were great and very helpful.

The service technicians are wonderful & the service was great! Dustin was fantastic 😊

They took care of me! I'd had my vehicle towed in on a Saturday and gave them my keys. They'd diagnosed the problem, recommended fixes/maintenance, ordered the parts, and had the car ready before they initially stated. The recommendations were shown in a personal link with reference photos and the billing was taken completed online. It was very easy and quick!

My experience with AutoNation Nissan Chandler was very good. Mr. Daniel Bedolla is my service advisor and he was very professional, helpful and projected a very positive image of the company. I would do business with him and the company any day of the week!

Amazing experience love auto nation I will definitely return to purchase my next Nissan

Our experience at AutoNation Nissan in Chandler could not have been better. John Moss and Brandon Bryant found us the Rogue we were looking for and delivered on every promise they made to get the car to us before we left back to Colorado. Every step of the process was made easier thanks to the knowledgeable staff. Our finance manager, Eric Torrez was great. He had us in and out in no time and made sure we were comfortable with the purchase. Thank you all for all the hard work and effort you put into getting us the car we wanted.

My wife and I went I to the dealership, and man let me tell you no pushy sales staff. Billy helped us out and was great answered all questions and was very understanding and knowledgeable on the Nissan products. We had a little one with us and made the whole experience a great one definitely recommend shopping here. Thanks Nissan

The car wouldn't start. I changed the battery, and it still would not start. I brought it in for service and was told I must pay $185 to determine the cause. The $185 would go towards the repairs. Sadly, if the repairs were much less, I am on the hook for this $185. Per online searches, the repairs should have only been about $80. The part costs about $40, and a few YouTube videos showed it did not involve much. Yet, I found myself on the hook for about $250. You took advantage of me. Won't be going back.

Jennifer as always was very thorough checking history and recommended things to service on our Titan.

We bought a new used car with only 7,000 miles on it. The floor mats were in the trunk but once put in the car there were stains on them. My fault for not checking but more importantly can?t believe the dealer even though being a fairly used vehicle wouldn?t replace them. There was also a cigarette smell to the vehicle that was covered by a fragrance but again my fault for not getting passed wanting to get the car so bad for my wife since she picked it out online but wasn?t able to be there when I bought it. Other than that the vehicle is a beautiful car but wish they would?ve been more upfront about the floor mats and the smell.

I didn’t have physical card on me for promotion but they still worked together got me in and out and even let me know of anything else i should fix at some point

Autonation Nissan staff do whatever is possible to make you comfortable and also to they perform great customer service they listen to you and whatever issue your vehicle they will make sure that it is complete

I love Chandler Nissan. They give great service and make sure everything is looked at. It makes me feel safe knowing my car is in great hands and I am safe on the roads. Thank you!

I received a complimentary synthetic oil change and filter change email from AutoNation Nissan. From making the appointment to picking up my car every step was very easy and convenient. Highly recommend their services.

I received a complimentary synthetic oil change and filter change email from AutoNation Nissan. From making the appointment to picking up my car every step was very easy and convenient. Highly recommend their services.

The service was really good, however the car wash seemed to have been non-functioning the morning I was there. Was not good.

Roadside assist was great did not wait like my at all. My battery was replace in less then one hour!! Thank you for should great service to your customer

Standard oil change and tire rotation. Service agent was kind and had me in and out in less than an hour. Lobby is clean and neat, with plenty of coffee or tea while I waited.

Customer service was very pleasant.

Defective headlights replaced. The service rep Dustin was excellent through out the entire process. Courtesy, and respectful, Very professional! It was a pleasure working with him.

Employees were helpful and pleasant

Really amazing service, they find out all my car problems. They completely fixed the entire problems in my car. I loved this service. I will recommend AutoNation to everyone....

Jen is the best! Always takes care of us.

Very good customer service everyone was friendly over all a great experience buying a car

Professional staff. All went smoothly until F&I. Waited a long time to finish up the purchase. Not enough staff working F&I.

I came in looking for a used car that I had seen on the website. Unfortunately it had been sold about an hour before I showed up. I ended up working with Billy Nitzschke and getting an amazing deal on a new Rogue Sport that I love! Billy was great to work with and made the process smooth and easy. We'll be getting my husband's next car with Billy and AutoNation.

My wife and I bought a new Rogue here and it was as simple and easy as could be. Billy really went the extra mile to make sure we were comfortable with the transaction and found us the perfect car. I will definitely be buying from him again.

Great service. Done on time.

Very good customer service everyone was friendly over all a great experience buying a car

Very professional. Caryl was incredible, and communicated every detail of my service, worked with the warranty company and got me in a loaner for the duration of my service. I couldn’t have been more pleased!

It took almost 2 hours for an oil change, which tired our Senior bodies out. But the short visit with Adrian, when waiting for car to be washed, was AWESOME!

Julio was great, was able to get my transmission flushed the same day, called the previous day and the lady who answered the phone told me no appointments were available for Tuesday only Wednesday, Julio was able to get my truck serviced Tuesday, and the mechanic sent me pictures of the transmission fluid flushing in progress which was fantastic, thank you Auto Nation for all your help, and thanks Julio and the mechanic for everything.

I really enjoyed my experience at Autonation Nissan in Gilbert Az! Daniel made my buying experience super easy! Got in to do a test drive within 5 mins of showing up on site! Thank you Daniel, Sam, and Jerod for all your help! Love the new car!

Was quicker than expected. Planned on having vehicle in service all day, instead was called before afternoon that it was ready.

Great experience here! Quick, efficient and friendly. Purchased the car here and took it in for service here recently, great overall!

Drove in from Casa Grande. People were friendly and took me in for my appt. At the exact time. Will be going back!

As usual, was rendered great professional service from rep Dustin Gaskill. I am sure the service department must be short staffed as it took more than 1.5 hours to get an oil change and overall maintenance inspection. In addition, the line was very backed up at the car wash area, so in order to save time, I asked that my car not be washed.

My service manager Julio Abraham was top-notch. Went above and beyond to take car of my vehicle and get the right diagnosis for the problem. Follow through was great!

Joe Preston is always super helpful and honest. It's nice to have someone you can trust when you go to a dealership!!!

Several problems on my 2004 350Z. The technicians at Nissan Autonation stuck with it until they located some cut wires. Everything now works great.

David is an absolute fantastic human and salesman. He made sure I understood the process, let me cry and be emotional over a trade in of a beloved project car without making me feel ridiculous, and has been incredibly helpful closing and after. He’s checked in on me and made sure I was doing ok and understood my new Rogue. I appreciate the attention without being “right on top of me.” It’s an art form! Thank you for caring and being authentic.

Service writer “Julio” was very polite and accommodating. He addressed all my concerns as well as meeting All my expectations.

Professional,staff, smooth purchase experience, no high pressure. Waited a long time to complete the purchase waiting to get into F&I. Not enough staff working to close up the deals.

I received a text message from the service advisor that said a test on the battery had failed and wanted to know if they should replace it. I asked her if it should be replaced. She thought that it should be replaced since I was traveling from Florida around the West. I replaced the battery and it was very expensive. After I received all of the paperwork there was a notice that the mechanic had looked at the battery and it was okay. So I guess I'm confused whether or not I really did need to spend the amount of money that I did, and if the battery really did need replacement.

After doing a thorough inspection of my vehicle and finding nothing wrong. I felt safe and secure with continuing my weekly commute to work. Thank you Anissa and Danny

good service and customer service

Adrian, my Service Advisor was wonderful! He was friendly, he listened, he told me everything up front. My car was ready when he said it would be ready. Also, he thanked me! He also said if I have a problem with my car, or any questions to call him. I can’t tell you how impressed I was with him! Adrian was very professional and knowledgeable. Thank you so very much!!

I saw a page review about Mrs. SStella Morris and I must confess that she is a good trader and best in her field as they said, she managed my account after I invested $700 I got $6,200 within few day's of investment I was so shocked, with Mrs. Stella Morris, your money is 100% secured,. Trust me you have nothing to lose You can contact her via, WhatsApp; +1(978) 245-7519 Email;stellamorris1920@gmail.com

My Rouge needed to have its Wire Harness inspected due to a recall. When I took it in to Nissan, there was someone there was Patrick to greet me w/o waiting. He said the job would take about an hour and I waited in their room which was spacious and clean. The work was completed in that hour and my car came back pristine clean. Thank you Patrick and Nissan.

Everyone was very kind & efficient in meeting my needs when my vehicle was in need of service.

Service rep, Caryl Curtis was extremely thoughtful keeping me aware of repairs on my Murino. When an error occurred with the part received, I received a call from her with full explanation. The tech, Chris immediately identified the issue with my explanation of the sound being heard. Both putting me at ease with repairs.

I highly recommend billy! He went above and beyond to get me into a excellent vehicle! Went in without a car, went out with a marvelous vehicle!!!! Will be back again billy! Thank you for taking care of me!!!!

i was greeted by Caryl Curtis when i entered the building she was very courteous and helpful.

Patrick at chandler location was great, he will be my go to guy.

Professional technician provide quality service.

This was my second Nissan purchase with AutoNation Nissan Chandler. Nick (sales) and Ian (Financing) are amazing. They are very knowledgeable in what they do. All of my questions were answered. The process was seamlessly executed once my ARIYA arrived. I highly recommend anyone looking for a Nissan to go to Autonation Nissan Chandler.

Chasity was easy to work with and called me to advise of the work being performed. My vehicle 30k, tune up was ready when promised. I also appreciate that there pricing for individual services is competitive to other service centers.

Jennifer is always nice, pleasant and very knowledgeable when it comes to having my vehicle serviced.

My Kia Soul was stolen thanks to that viral tick tock trend that's hitting Kias and Hyundais all over. I wasn't planning on buying a car for a long while. But, life happened. I decided to move away from Kia and Hyundai because of that. While waiting for the police and insurance, I started researching different manufacturers and models. Pat and Billy at AutoNation Nissan Chandler were awesome. They helped me learn about Nissan cars and what would tick all the boxes of what I was looking for. They were patient, not pushy. Informative without being overhelming and genuinely personable. After completing my research, I decided to go with the Nissan Kicks, not 'just' because it was a great car, but because I also had a great overall experience at this dealership.

I took in my Altima for regular 115k inspection and service and everything was checked and serviced within 2 hours!

Great experience, great sales person AJ !

We had a warranty issue with our 2022 Nissan Armada. We purchased it from a different dealership, but this dealership is closer to home. Patrick in service/parts did a great job helping us through the warranty process. He went above and beyond for us and we are thankful!

My service advisor Julio Abraham, is the epitome of great customer service and support. He is wonderful to work with, and I can't thank him enough for taking care of my Titan Pro4X! Only dealer and service advisor I trust. Great communication throughout the entire service process. Thanks Julio!

⭐️ ⭐️⭐️⭐️⭐️ As always Autonation Nissan Chandler could not have been better to work with on the recent purchase of our new car. Everyone we dealt with was friendly and knowledgeable. They took all of the stress out of the car buying process. Been a loyal customer for 15 years and they never disappoint!

The experience was great. The Rep was very nice and professional. He helped us out through the whole process with ease.

⭐️ ⭐️⭐️⭐️⭐️ As always Autonation Nissan Chandler could not have been better to work with on the recent purchase of our new car. Everyone we dealt with was friendly and knowledgeable. They took all of the stress out of the car buying process. Been a loyal customer for 15 years and they never disappoint!

My experience was exceptional. My salesman was very knowledgeable and friendly. The no haggle process is such a great way to buy a car.

Helpful, courteous, knowledgeable, not pushy! Quick efficient people. Eager to please!

I came in just looking. Once I spoke with Terry and he showed me the New Armada, I was kinda sold. It wasn’t exactly what I was looking for but he kept showing me options. Once he showed me the SL, it had all I wanted in a vehicle. He had to pick it up from another location but I was pleased with his service and the vehicle.

It was good but too long for oil change was there 1.5 hours had to go with out washing truck was told 1.30 done was not fully done

simple oil change that took too long

Jennifer is fantastic. She has the ability that not to many people have now a days. That is, she LISTENS. Great service. Kept me up to date on the progress on the car. Always delivered on time that was promised. Thank you

It was an awesome experience at Auto Nation Service Manager Danny really took care of my needs

Best experience purchasing a new car. First of all pricing came in under estimate. The representative Joe Cola was great to work with and answered all our questions. Joe showed me all the features of the new vehicle and introduced me to the guys in the service department. Overall great Experience!!!

My service advisor was awesome! He was jovial and helpful. We ended up changing my rear brake pads & windshield wipers as well as the oil change and 2 recalls & they still had me out of there & happy in just a few hours.

Very good service!

The service was speedy and the staff was very friendly from start to finish. I highly recommend this location for all of your car service needs.

Mr Gallagher is always so helpful! I’ve never walked in there and had bad customer service or experience by anyone

My Kia was stolen, hit by that viral social media trend. I needed to research different makes and models of cars. Pat and Billy at the Nissan deal were very helpful, understanding and helped us sort out what suited our needs and budget among shopping around other dealers. Ultimately, we decided to purchase a new Nissan from the dealer. We really appreciate their help through a tough situation.

Service rep was honest about the work required. The door handle replacement still seemed a little high but feel the rest of the work was in line.

Went in for oil change and tire rotation, but I was a day early, the advisor checked to see if I could be seen. I was able to get the service done in a timely manner and still make the appt. Ishould have been at. A little confusion about which service I thought I had been receiving, but that was all taken care of in a very caring way.

I Came in to get an oil change and tire rotation. I always ask for Julio because he gives me outstanding service. He explained everything. I am hard of hearing and he has great patients when I ask him to repeat it two or three times. I know I will be in good hands and will have great service. Jim Stone

On scale of 1-10, I will give 10.

Beyond happy with my first vehicle purchase Catherine, Sam, Conrad, Victor, are the best 👌 they made it so easy for me I can't wait to purchase my next car from them 😁

Very satisfied with the staff and work done on my car. I was notified with the inspection by providing me videos on areas that my car needed attention. Jennifer was courteous and very knowledgeable on working with me and my budget.

Chasity is the best service advisor. She is knowledgeable and took great care of me and my vehicle!! I will definitely be coming back to her!!

Auto Nation were very helpful with the purchase of the new Ariya and after, answering my questions.

The service reps we're very in welcoming to the dealership and honest about what repairs needed done. They were efficient in getting my vehicle in for service and called me as soon as it was ready. The shuttle staff were friendly and accommodating when dropping me off and picking me up

Great service and repairs job done right all the time.

Make sure you verify they have the title and legal right to sell you a vehicle. This dealership sold us a vehicle they didn't have the legal right to sell and did not even have the title. They locked us in a loan for a vehicle owned by the previous owner and a title held by their lender. Now auto nation doesn't know how to handle this so now we are on our 3 temporary plate, 4 months and counting.

ATE - SERIOUSLY DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!!!!!! After publishing complaints we got an email from the actual GM Victor Zarate, who promised he could resolve the issue in less than 24 hours and was more concerned about his negative reviews than he was about his staff failure. He then sent us an email (after trying to declare with all agencies that the issue had been resolved) with copies of an application form telling us that the title had been taken care of and was now in our name. When we followed up with the Arizona Department of Transportation Motor Vehicle Division, they confirmed that the application from this dealership had been denied almost immediately and the title could still not be transferred to me. There is truly no point in communicating with anyone at this dealership as they have all clearly been trained to lie, deflect, and pass off problems. DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!!!!! They sold me a car that they never properly paid off or held the title to and now they just keep sending me temporary plates. That’s right, THEY SOLD ME A VEHICLE THEY DON’T ACTUALLY OWN AND NOW CAN’T GET IT TITLED TO ME. I have a large auto loan that I am now financially responsible for, for a vehicle I don’t own. To make matters worse, they continually give us the run around and only ever send off a single email on the issue when we call and complain. The staff is incredibly rude, one person actually told us that we should call the manager “your majesty” when we asked for the manager’s name. Every single person that we have spoken to has promised a call back or follow up and we still have yet to receive a single call or get any explanation as to how the issue will be fixed (Michael Hauserman in finance, John Moss sales manager, Ryan Wenstrom internet sales director- who falsely claimed to be the GM, etc.) They no longer have my old vehicle and refuse to take this car back so I am now completely stuck with a loan on a car I can’t legally own. Oh and for the final kicker, my salesperson Cat (Catherine in internet sales) almost ran a pedestrian over in the vehicle right after the purchase with me as a passenger. I’ve never experienced a more corrupt, illegal, and ridiculously stupid business in my life.

Dustin got me in and out with all work completed. He kept me apprised of work progress.

This is my third time buying a car and by far it’s been the easiest! Mark is a great salesman and really listened to my preferences and what I wanted. He showed me some great cars. When I made the choice there was no pushing me to get a better one or even when but any care packages. I was presented with all the facts in a friendly and knowledgeable way with no pressure to do anything I didn’t want to do. I will definitely be returning here for my next vehicle.

I had a very lovely experience here buying my first car today! Mark helped us find a vehicle that fits me and has everything I was looking for. He was so nice and patient the whole process. Mike was our finance manager who was also fantastic. Extremely thorough and trustworthy! Makes buying a car such a better experience with people like mark and mike. Thank you!

UPDATE - SERIOUSLY DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!!!!!! After publishing complaints we got an email from the actual GM Victor Zarate, who promised he could resolve the issue in less than 24 hours and was more concerned about his negative reviews than he was about his staff failure. He then sent us an email (after trying to declare with all agencies that the issue had been resolved) with copies of an application form telling us that the title had been taken care of and was now in our name. When we followed up with the Arizona Department of Transportation Motor Vehicle Division, they confirmed that the application from this dealership had been denied almost immediately and the title could still not be transferred to me. There is truly no point in communicating with anyone at this dealership as they have all clearly been trained to lie, delflect, and pass off problems. DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!!!!! They sold me a car that they never properly paid off or held the title to and now they just keep sending me temporary plates. That’s right, THEY SOLD ME A VEHICLE THEY DON’T ACTUALLY OWN AND NOW CAN’T GET IT TITLED TO ME. I have a large auto loan that I am now financially responsible for, for a vehicle I don’t own. To make matters worse, they continually give us the run around and only ever send off a single email on the issue when we call and complain. The staff is incredibly rude, one person actually told us that we should call the manager “your majesty” when we asked for the manager’s name. Every single person that we have spoken to has promised a call back or follow up and we still have yet to receive a single call or get any explanation as to how the issue will be fixed (Michael Hauserman, John Moss, Ryan Wenstrom- who falsely claimed to be the GM, etc.) They no longer have my old vehicle and refuse to take this car back so I am now completely stuck with a loan on a car I can’t legally own. Oh and for the final kicker, my salesperson Cat almost ran a pedestrian over in the vehicle right after the purchase with me as a passenger. I’ve never experienced a more corrupt, illegal, and ridiculously stupid business in my life.

Fast, effective, efficient and extremely nice! Great customer service and I will do future business at this location due to customer service!

Service personnel are knowledgeable and courteous and the service is performed in a reasonable amount of time. The coffee is also very good. The waiting area is comfortable and always clean.

My first oil change on my new pathfinder was an excellent experience, it was done on time , efficient and cleaned the car . I will be back 😀😀😀😀😀

Great. Julio always gets os fixed up!

I went to Big O Tire for a diagnostic and their estimate didn't sound right to me. I only went because they are literally across the street. After review of estimates, I decided to take my Altima to AutoNation Nissan. I figured it's best I have the dealer service techs look at it. I'm glad I did. Julio Abraham is my service advisor. Julio talked with me about what was needed, costs, etc. I'm so glad I went. Nissan's cost was much more affordable and they fixed what was needed. Big O was $2000 more and only one of the issues aligned with what Nissan determined. My car is running great finally. I highly recommend Autonation. Ask for Julio Abraham. Julio stayed in contact via text and we communicated regularly with updates. He was able to find a few discounts that helped tremendously. Julio is the guy. Call him!

I have never had such an amazing experience purchasing a vehicle. After a terrible experience with another dealership, one of the Autonation Nissan employees, Jen, connected me with the salespeople named Nick and Konrad. Nick called me within five minutes (on his day off) and had Konrad waiting for me when I arrived. Konrad was so patient, knew his product and could answer my questions. If he didn't have an answer he was honest and got it for me. They treated my needs with urgency and respect, handled my trade-in with honesty and transparency (and fairness) and basically roled out the red carpet for me. It was so clear that they valued me and my business. I walked out with a brand new Nissan pathfinder platinum. I cannot praise this staff enough. You will never regret purchasing from them. They treat you like family and go above and beyond for their clients. I am a customer for life.

Efficient, honest, and transparent service. No hard sell on items not related to the reason I brought it in.

It was incredible attention from the service advisors from the first moment they were attentive and helping to provide everything that was needed to repair the car thanks Adrián Orozco I am proud to be attended by people as humane as him🙏

Met with Adrian, my service advisor. He was courteous and friendly. He made sure my vehicle was serviced and completed in a timely manner. He didn't try to sell me unnecessary work/maintenance.

I went in to get my battery fixed and left with a brand new car. I traded in my 2020 Sentra SR for a 2022 Sentra, SR, midnight edition. Billy, the sales rep made it an easy experience. I didn?t feel pressured or anything. I always have a good experience at AutoNation.

I have a service package but had to pay for the scheduled service and apply to Nissan to get reimbursed. The service agent was of no help and actually pretty rude. I?ve had a service program with Ford which was accepted across North America with no issue- sorry Nissan but I?m done with your product.

Brought my vehicle in for a 65k service. Service rep decided the vehicle didn’t need a 65k service and charged an arm and a leg for an oil change and tire rotation instead - which were part of the 65k service. No other portion of the requested 65k service was completed. Was NOT upfront with pricing, quote kept changing. She did not even know what work was actually performed as she tried to upsell me more services. No transparency in costs for anything until they performed services and THEN she gave a price breakdown. Charged over $150 in labor fees for a ten minute fix - but due to her lack of breaking down the price, I had no idea the service fee was 3x’s the part price - would have NEVER agreed to that service. She threw out huge numbers like a recommended $800 service, and then threw some other numbers and figures out - seemed like a shock and awe campaign to throw me off my game. Very difficult to make head or tails of what she was describing. She gave conflicting information. No prices listed anywhere (online or inside business). I felt like she was making things up as she went and using extremely poor communication methods just to boost her sales. I 100% felt like she was just trying to make money off us. I’ve never had a dealership act this way. Worst experience at a dealership EVER. I will never return to this dealership based on this experience. Now I am out over $400 when the same services would have cost me less than half that elsewhere. I specifically brought me vehicle to what I thought was a reputable dealership to avoid this kind of dishonesty - very disappointed. She even tried to sell me tires after all this chaos!

Staff is approachable and knowledgeable . In my opinion, prices are high but inline with all service dealerships and mechanics.

Always a good experience with this service team! Julio Abraham is our Service Advisor, he handles everything for our 2 vehicles. Great communicator and an honest man. I like that he has our best interest, he is not trying to always sell us for services, he explains what's needed out the door and what can wait until our next visit.

everything was done as needed. My service advisor kept me up to date on time and progress. Overall a very good experience .

The service was top notch. Dustin was our service advisor and he was very informative and was always checking in on to make sure everything was alright and providing updates!

Julio and his coworkers were great! Helped me through a bit of a tough time when I had to face unexpected repairs.

In for warranty repair and once again handled with great efficiency.

Great customer service. Julio Abraham explained the maintenance on my car and service was provided timely.

Very professional and very fast!!

Very professional, efficient, helpful and considerate. It was a pleasant experience purchasing my car.

I had the best car buying experience I?ve ever had. Pat was the absolute best! He was kind, personable, knowledgeable, and very entertaining.

Very friendly staff, clean store, would definitely return here and recommend to family and friends

They addressed my problem and within in an hour I was on the road. Outstanding and not cost ptohibitive

I purchased a 2023 Nissan Pathfinder SL 4 wheel drive with Premium Package. It was so simple, so easy to come to terms on specifics of the Pathfinder, options/accessories, trade-in value and final “complete out the door price.” The entire process took 10 minutes and the deal was done. So much thanks to Max Harmon, Sales Manager at AutoNation Chandler. He was so cool, efficient, and easy to work with. 10 minutes and done. I was at another nearby Nissan Dealer for an hour and a half trying to get a deal done on a Pathfinder SL and this particular dealer pushed hard to upsell me a Pathfinder Platinum that I did not want. And, this competing Nissan dealership was not even close on out the door final price who insisted on adding several thousands of dollars of unwanted and unnecessary accessories. The process at the other dealership was frustrating and a bit upsetting. My daughter bought a vehicle from AutoNation a year ago. And, once again, the process was so simple and easy for her as she bought her first new car (without the help of “Dad”). Lastly, as a fan of IndyCar, AutoNation is a big corporate sponsor of IndyCar and the Indy 500. I appreciate AutoNation’s support of IndyCar. Likewise, I appreciate Nissan’s support of College Football and the Heisman Trophy - “Heisman House.”

Excellent. Dustin was very professional & informative.

From the moment I arrived until the time I drove away I was treated with courtesy and was impressed by the dealership s professional attention to detail.

I was greeted by a friendly service department person. She kept appraised of the repair of my car. She let me know I needed new brakes but the bill was less than expected. The waiting room was clean and I was able to study while waiting.

Great customer service. Caryl was super helpful and knowledgeable. Good communication and work done in a timely matter.

Was awesome, Nick was a very knowledgeable sale person. I will recommend to family and friends

Nick at Auto Nation Chandler Nissan is the best sales person i have ever dealt with. I would highly recommend him to everyone looking for a car or truck.

Excellent service. Very timely

Jennifer is amazing! We have worked with her many times and she always go above and beyond.

The worst. The absolute worst. They "forgot" to register my CPO contract, then the fingerpointing started, then it finally got resolved. 23 days after trade-in, they still haven't paid off the loan. No answers, just "we're looking into it.

ZERO STARS!!! It's been 23 days since I purchased my car, and they haven't paid off my trade-in loan yet. They assured me they're working on it, but there's been no progress made. This was after they "forgot" to register my CPO contract and lots of internal finger-pointing. I would AVOID this stealership.

Great service and fun place!

Pat, at Gilbert Nissan, was fantastic and always has been. However, the new system the AutoNation has in regards to booking appointments and reaching out and contacting service. Members is absolutely horrible! AutoNation Chandler is the worst. Tried for three days to get a service appointment could never get through to anyone. Tried calling AutoNation Gilbert multiple times to reach Pat and continually was directed to a different service person or no one at all. Please work on this!!

Excellent service and done under the time they quoted me.

Had service for an oil change, tire rotation and recall concerning the vehicles backup camera. Advisor said service would require estimated 1-1 1/2 hours. Service took 2 1/2 hours. My only complaint is the service advisor could have kept me updated after the 1 1/2 period to mention technician was having difficulty with recall service. I feel the advisor needs to keep customer updated when service time is extended, that's my only complaint. AutoNation Nissan facility overall is one of the best I have been in.

They found the problem quickly, but man… dealers charge so much for labor. Also, I checked my tire pressure about a week after they worked on my car and one tire had 64psi. I’m shocked that it did not blow when I was driving down the freeway.

in the past 20 years, I bought all my cars at AutoNation Nissan in Chandler, Arizona. Also, all my services are carried out at this dealership. The staff is very friendly and knowledgeable.

On time and very course

I had Julio Abraham as my service advisor- he was excellent! Hughly recommend using him at this dealership

Courteous friendly and kept ke informed

I had my door lock fixed since it was making loud buzzing noise every time I clicked the lock. Now it’s back to normal- it’s peaceful noise. Thank you very much Nissan dealership and services.

Very happy with this dealership Jennifer was excellent. She is an asset to this dealership.

Service advisor Julio took care to inform me of any issues and never pressured. I liked not having to go to the cashier to pay. Super knowledgeable and friendly

The service advisor, Adrian was great. He explained to me that they were a litle short handed in the service department. The only service that I had was an oil change and tire rotation and it took two hours. Obviously that needs to be corrected. My appointment time was 7:30 AM.

Got what I asked for great service sales person Patrick was great.

Great new Pathfinder. No pressure sales. Easy people to deal with. Nick Scherr in Sales is extremely knowledgeable and the reason that this long time GM owner switched to a Nissan. He also did and still answers any questions or follow up quickly and cheerfully. Jennifer in Service is quick to respond and very quick to follow up on any questions too. Great dealership so far.

Great service and great customer service and communication throughout the process. Will be back

The staff were very professional from check in to check out.

Excellent service always and my car was so clean when I picked it up!

Took Nissan NV 3500 van for oil change and tire rotation. The service center had us down for 10am, but I had the appointment in my calendar for noon. So one of us was mixed up. They were busy that day so we requested a shuttle which they provided. That was very nice. The shuttle driver was a super nice lady! They fixed two small warranty issues and sent text and video updates during the day. The only negative was the price. I couldn't recommend them as an oil change and tire rotation for $190 is extreme. That will prevent me from going back for there for minor services. For major repairs I would consider it, but I would request detailed quotes. The other thing I didn't like was no one went over the multipoint inspection. How are my tires/brakes/fluids etc. There was no break down of the results.

Prompt service. Julio is very efficient.

I brought my car in for an oil change and recall service. Everyone was friendly and helpful and the work was completed when they said it would be.

I do not like the buying experience, but Terry and Autonation Nissan Chandler, made the experience extremely easy.

My service writer Jennifer was outstanding and kept me informed at all times. The work performed was outstanding.

Very disorganized. Bad costumer service. We waited for 5 hours. And, ended up still missing stuff to sign.

Jennifer was a great service agent. It took 6 months to replace the battery in my Nissan Leaf, but she took care of the loaner cars and kept me informed all the way. Thanks!

Very Professional as always . My advisor took time to explain what I really need to perform in my car .

I took my car in to get a new battery and left the place with the new car. Billy Nitzschke was awesome he made everything so fast and easy.

The service was a bit pricey for the basic work that was done however I did have a coupon that reduced the price 15%

Jennifer Lane is a great service advisor and I fully trust her with my Titan. She is always making sure to get my Titan in and out when promised.

Jennifer was a great service agent. It took 6 months to replace the battery in my Nissan Leaf, but she took care of the loaner cars and kept me informed all the way. Thanks!

I took my car in for service on a Monday. I was told that it would be looked at and I would get a call the next morning . Tuesday morning no call. I waited until late afternoon and called only to get a voicemail. Called back and finally get someone on the phone.Found out the lower control arm and tire needed to be replaced. My service technician also said oh I see you need your oil changed as well so we will take care of that too. I will call you tomorrow morning and let you know the status. I got no call on Tuesday. Half way through the day I call and again I get a voicemail. I leave a message, no return call. I call back later in the day, voicemail again. I call back and get a person who tells me that part of the work is done but they are waiting on the tire to come in and I will get a call on Thursday when it was done. I wait all day Thursday and then call around 4pm because again I have been told nothing. They close at 6 so I made arrangements for someone to pick up my car. I play phone tag with 2 ladies from sales who keep transferring me to a voicemail and after about 15 minutes I get someone on the phone who says my car will be ready by 5. My car comes home I look at the receipt and don’t see anything about the oil being changed, I have the maintenance plan so they are covered. I called Thursday evening and left a voicemail to confirm if the oil had actually been changed and as of today, the following Tuesday I have received no call. As much as I paid to get my car fixed and the fact that I bought my car from that dealership I expected better service.

I took my car in for service on a Monday. I was told that it would be looked at and I would get a call the next morning . Tuesday morning no call. I waited until late afternoon and called only to get a voicemail. Called back and finally get someone on the phone.Found out the lower control arm and tire needed to be replaced. My service technician also said oh I see you need your oil changed as well so we will take care of that too. I will call you tomorrow morning and let you know the status. I got no call on Tuesday. Half way through the day I call and again I get a voicemail. I leave a message, no return call. I call back later in the day, voicemail again. I call back and get a person who tells me that part of the work is done but they are waiting on the tire to come in and I will get a call on Thursday when it was done. I wait all day Thursday and then call around 4pm because again I have been told nothing. They close at 6 so I made arrangements for someone to pick up my car. I play phone tag with 2 ladies from sales who keep transferring me to a voicemail and after about 15 minutes I get someone on the phone who says my car will be ready by 5. My car comes home I look at the receipt and don?t see anything about the oil being changed, I have the maintenance plan so they are covered. I called Thursday evening and left a voicemail to confirm if the oil had actually been changed and as of today, the following Tuesday I have received no call. As much as I paid to get my car fixed and the fact that I bought my car from that dealership I expected better service.

This one of the best experiences I?ve had at a dealership

Great place to have your routine maintenance done. Dustin was very friendly.

Made appointment with Joe and it was a smooth process

I got to the dealership and met Joe Cola who assisted me with my car buying. Joe was very accommodating , knowledgeable and friendly. He got me the vehicle at the price i wanted to pay and through the system quickly. If all the salesmen are like Joe the dealership is truly unique.

Brought our car in for transmission problems. Our advisor Jennifer was awesome, explained whole process. Kept in great contact with us.

Did take a little long this time but they seem very fair and I am a return customer.

Received an email on 12/2/22 on a rear visibility system recall on my Murano. I called and she said yes there is a recall on it. I get to the service dept and he states that there is no recall. Then why did I receive an email about it. It took 3 hours for an oil change and to replace the battery. I don’t understand why it would take that long. Frustrated and confused. Not sure what to believe nor if I would go back there. Service Advisor Julio was very nice but it took way too long.

Very helpful and acomodating even with the last minute changes when we took our daughters car.

So normally, I am extremely happy with all services I get from AutoNation Nissan Chandler. However, I’ve been extremely disappointed to say the least of lately. I purchased a car about 2 months ago. At the time of my purchase, I traded in another vehicle. Nick was the sales guy and I advised him of the dollar amount that was still owed on my previous vehicle. I was told that anything owed over the dollar amount that my previous vehicle was appraised for would be added into my loan for my new vehicle, which I was perfectly fine with. However, I found out that the vehicle was not fully paid off, and there is still a balance left on my previous loan I immediately reached out to Nick and I asked him about it and he said that’s some thing I have to discuss with finance so I reached out to finance talk to Mike the what I believe to be the Director. I think it’s what he is now for finance. He advised me on November 9 after I contacted him that he would reach back out to me ASAP. He would bring this information to the attention in the meeting that they were supposed to have the next morning etc. He has failed to reach out to me since November 9. I have attempted to reach him on multiple occasions and he has not returned a phone call or a text message. So now I sit here with a loan balance due on my previous vehicle that now I’m going to have to pay because it will affect my credit if I don’t. To say the least they have definitely screwed me over in the situation because I am left to pay not one but two car payments. Furthermore, it infuriates me because I told Nick I would not purchase a new car if I was going to be left with a balance on my previous car. I was LIED to. I have literally gone from an extremely satisfied customer to an extremely unsatisfied customer due to this experience. So yeah if you’re looking to get screwed over right before Christmas by all means purchase a car from AutoNation Nissan Chandler.

Received great service during my general check up appt. The only point I would seriously rethink from the leadership perspective is that I was quoted a serious overprice repair service that I declined to accept. A replacement of a lower control arm was quoted as $299 for my vehicle (per front wheel). Online I can find the exact part to be under $100, so tripling that as my cost per wheel was a little outrageous.

I purchased a 2023 Nissan Pathfinder SL 4 wheel drive with Premium Package. It was so simple, so easy to come to terms on specifics of the Pathfinder, options/accessories, trade-in value and final ?complete out the door price.? The entire process took 10 minutes and the deal was done. So much thanks to Max Harmon, Sales Manager at AutoNation Chandler. He was so cool, efficient, and easy to work with. 10 minutes and done. I was at another nearby Nissan Dealer for an hour and a half trying to get a deal done on a Pathfinder SL and this particular dealer pushed hard to upsell me a Pathfinder Platinum that I did not want. And, this dealership was not even close on out the door final price. The process at the other dealership was frustrating and a bit upsetting. My daughter bought a vehicle from AutoNation a year ago. And, once again, the process was so simple and easy for her as she bought her first new car (without the help of ?Dad?). Lastly, as a fan of IndyCar, AutoNation is a big corporate sponsor of IndyCar and the Indy 500. I appreciate AutoNation?s support of IndyCar.

Jennifer Lane was amazing with helping me, listening to me and being professional at all times. She keep me in the loop until my car was ready to be picked up. She is SUPER!!

Always a good experience! Very informative!

Service department always has really nice people. The only problem I have is they are constantly understaffed which sucks but it's life. I would still recommend.

They made buying a car very easy and were professional in when explaining all of the paperwork. No surprises. We were very satisfied with our experience with our salesperson (Kat) and the dealership. Here's to a great relationship with the dealership.

Great fast experience. Everyone is nice

What a Team, what Professionals.. Above and Beyond! Let me introduce my team I have used them more than once, and highly recommend them and the dealership. Victor, GM, Max, Sales Mgr, Jered, Used Mgr, Konrad, Salesman & Kiara, Sc Advisor from AutoNation Chevy! Done Business more than 1x over years. The Best! 5 °

This review concerns a recent visit for oil change and passenger seatbelt/air bag recall. We made an appointment 5 weeks out due to work schedules. We lucked out in that our rep was able to find the parts needed. I was surprised that even though we made the appointment well in advance for a known issue Nissan will not order parts until vehicle is on site. This is not very professional and frankly I was shocked! But as I stated we lucked out and our service rep was professional and very helpful..work was completed same day as promised.

I highly recommend Auto Nation. It had great staff and the deal was fair. Overall a very good time and the building was clean, they were very helpful, from the sales person to the credit person they were very professional. They made it very easy to purchase the car and had a straight answer when asked about price. Great time. Would recommend.

I like coming there because the workers where very helpful to all my question, in other words they new there jobs I was happy to know that I did not have to run around to get what I needed. Same day service was great and when they didn’t have a same day service my appointment was not many days after. It’s a Very clean place which makes it comfortable when u have to wait. The only thing I wish they had was food for the long waits.

Autonation Nissan Chandler is the place to go for your car service needs. I was just there today and received the best customer service from my Service Advisor, Julio Abraham. He always treats me and others with respect, getting the service you need completed in a timely manner with full information of things that may need to be addressed in the future without any pressure to get them completed there. However, as I experienced today, I will have all maintenance work completed there. I had an estimate for the work I needed completed at a local chain service non-dealer service center and their estimate was 40% more than the amount I paid at Autonation Nissan Chandler. Why would you go anywhere but the dealer? If you are in the East Valley Phoenix area, go see Julio.

Drove my 2019 Murano in for an oil change and all the 20,000 miles stuff. Mentioned that it had a dent from a horse backing into my car and Julio said it could be fixed! It was, like new. The price was very reasonable. Everything was done quickly and my car look brand new again. Friendly service. My favorite place to have work done on my car!

Great service! Fast and friendly! Ask for Jennifer in service!

I bought a used 2014 Nissan Pathfinder. My sales person Jake was nice. But within a day I had to replace the headlight bulbs because they burnt out . The car was missing an antenna I was told they would get one still no call. Then the rear hatch door gave out and wouldn’t stay up almost took my sons hand off. The driver side headlight was cracked and doesn’t give out much light because it’s broken. The cosmetics were horrible broken chrome pieces the rubber seal on the front windshield was rotted away so water leaks into the car. I mean what kind of inspection do they do? Needless to say I am disappointed with the car. Staff was nice but kept me and my kids there for 5 hours. If they correct the problems on the car it would help.

⭐️⭐️⭐️⭐️⭐️ Ask for Konrad in Sales! Pat in Service See the pics

Terrible customer service. I brought my car in for service. I was told it would take 2 hours. At end of day my car still hadn't been serviced. I left without anything being done.

Very happy with purchase. Customer service is really good. They will listen to you about you are expecting in your next car and will help in finding it.

The service is impeccable! Julio is so thorough and goes the extra mile. I always leave there feeling confident that everything has been taken care of. Auto Nation Nissan is second to none!! They deserve their 20 star rating!

Pat was wonderful and so helpful! We will definitely recommend AutoNation Nissan to anyone looking for a vehicle!

Sales effort was exceptional from the start. Great service.

This people are nice helpful and honest and truthful great service thank you AutoNation

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When I first called, the service writer was very nice and got us an appointment right away. They took care of the problem with the car right away and stayed in close communication with us. We would definitely recommend them.

The service department was very friendly and efficient. Caryl was my service advisor and she was great! I had to return the next day for a part they had to order and it was installed and I was on my way within minutes! Super happy with the experience and will definitely get my oil changes and service done here always! Thank you!

My service writer, Jennifer Lane is always knowledgeable and genuine. I feel she really wants me to have the best service possible. I really appreciate that. I'll come back to Nissan Chandler for all my car needs.

My service mgr was Carol (love that Nissan is adding women to the team). I was there for regular oil and filter change and to check front brakes. She let me know I still have some life in my brakes so no need to replace now. Recommended transmission fluid replacement at 60,000 miles. I wasn’t pressured too add a service. Very courteous.

5 stars! We worked with Walter and the entire process was seamless. We will definitely recommend Walter to our friends.

I’ve being taking my car to get serviced here for over a year and have received good service. Attention to detail and customer service.

I recently bought my new car from AutoNation and I couldn’t have had a better car buying process. They never once pressured me or made me feel like I HAD to make a decision that I didn’t want to. They definitely set the bar for how I expect to be treated at dealerships moving forward. The best part? They went out of their way to get me my perfect car! I couldn’t be more happy

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I am so happy with my Hyundai Tuscon! I was so impressed with Autonation Nissan! From the salesman John, to the finance guy and everyone in between were so nice and helpful! It was truly a memorable experience. I highly recommend Autonation!

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I recently bought my new 2020 Jeep Compass from autonation Nissan, I worked with Walter and wow did he make my car buying experience more pleasant and enjoyable than I could have imagined. He was extremely knowledgeable, friendly, patient and best of all he worked with me and listened closely to my needs and exceeded them. I don’t have enough good things to say about Walter. I highly recommend him AND the dealership

Never knew car being could be so enjoyable and actually fun!! Nick was pleasant to work with KNEW his craft (meaning Nissan not being a sales person). I can’t say enough good things. We went in to “drive” and left with a new car and felt wonderful. I will recommend everyone go and meet Nick. You will love your time!!

Made an appt to get an oil change , the car was done by lunch time they also did a brake fluid flush. Jennifer was helpful and pleasant as always, she answered all my questions. Love my Nissan!!

The salesmen and sales manager are knowledgeable, cordial and professional. People at the dealership went above and beyond to help me purchase a new Altima SL. Service department is great and friendly people. I felt comfortable and there were no pressure tactics and it was a joy to be with the salesmen. I highly recommend this dealership.

Took care of my transmission work and provided me with a loaner car while the work was performed

This was the best experience we have ever had. Nick was awesome and made us feel relaxed. I would tell anyone that this was great!

They treated us very well

They are polite and professional, and their service department is very quick and responsible.

We were treated great. They service our car in record time. Everyone is pleasant. The waiting area is clean and they supply you with water.

Just bought a fabulous Mustang. Didn't Intend too. Nick found the perfect car and had it here in 3 days. it's show room clean and fabulous! Great job Nick and Autonation Nissan.

I followed Nick from his previous dealership I am thrilled with my 2022 Nissan Rogue SL Treated very well. I drove from Cave Creek so for me to go this distance tells you AutoNation Nissan and Nick are worth it. Great match!

Oil change and rotation of tires. Thanks to Nissan Auto Nation my car runs great.

Great 5 star service as always *****

We had an amazing experience with AJ this past weekend. He actually listens to what the customer wants and does not pressure you into buying something you don’t want. He really does care.

This dealership is committed to award-winning service, and it shows. They are very attentive, communicative, service-oriented, and even trying to make their service times faster for those waiting in the lobby. The staff have been so friendly, helpful, and professional. Completely satisfied with their dedicated service!

Could not get into East Valley Nissan for weeks. They got me in two days. Jennifer was our service advisor and she was awesome. Such a positive experience i had been avoiding dealerships due to horrendous customer service experiences. This was a warranty issue so i tried again and was super happy. She was courteous, professional and answered all my questions in a timely matter. A+ customer service will definitely return and request Jennifer as our advisor

They have always been nice and respectful when I go in to have my car serviced. I do wish they were closer to my home. I do not enjoy waiting. I was just in there for service a few days ago. They told me the wait would be an hour and a half, but it was actually a little over 3 hours. They did a fine job, I just don’t like waiting that long.

Jennifer is great in the service department! She's friendly and communicates. Joe is excellent in the sales/leasing department. He's very patient and will work with you on the car that's best for you.

I continue to receive great service on my car.

I followed Nick Scherr. Nick is a great representative for Nissan. He goes beyond expectations for his clients. I traded my 2020 Rogue for 2022. Nick was able to locate the model and color I wanted with all the bells and whistles that I wanted as well. There was no cutting out on anything. I reside in Cave Creek and I drove to Chandler for my new vehicle. My entire experience was great. I highly recommend AutoNation and Nick

From my first contact w/ sales representative Jaelyn, to Finance w/ Ian & Dave, to a slight issue handled splendor fly by Jarrod the used car manager, it is no wonder this is my second purchase in 90 days! Kudo’s to all of Nissan Auto Nation in Chandler.

AutoNation has amazing customer service, Julio was incredible

We are so pleased with the level of service that we get at AutoNation Nissan of Chandler. Whenever we need service on our Pathfinder, Julio and the crew do an amazing and timely job of getting us taken care of. We just had a yearly service and they told us exactly what we needed and didn't need. We can always count on their honesty and professionalism

Great service my salesman Terry was awesome. if you need a car see him!

I have never been a fan of dealerships until AutoNation Nissan Chandler. I had the best experience. The sales man was informative, did not press me to make a decision and treated me with respect. I 100% recommend this dealership and I will be back in the future.

Friendly and efficient. I've been using them for several years with no problems.

scheduling my appt was easy and accommodating. Patrick was an absolute sweetheart. I forgot to get my stuff out of my car and he went back to drive it up so I could. they were fast, friendly, didn't push repairs I didn't need. and thank God I got the extended warranty.

Service advisor Pat G is the best!

⭐️ ⭐️⭐️⭐️⭐️Autonation Nissan Chandler could not have been better to work with on the recent purchase of our new car. Everyone we dealt with was friendly and knowledgeable. They took all of the stress out of the car buying process.

Very professional and nice!! So far so good.

Everyone was very helpful and responsive! They also allowed us time to discuss our options and did not try to “push” a sale!

Yes indeed ,, I have been a long time customer dating back to 1983 when I bought my first Nissan from Smith Brown Nissan in Mesa Arizona. Great service and my service tech Patrick always goes above and beyond☺️

I liked that they didn't try to pressure me into purchasing something I didn't want.

Great service associates. Nice lobby with free shuttle service which I always use. I bought my car here and enjoy going back. Thank you Jennifer Lane for providing all information pertaining to my car.

I loved the no haggle approach. mark rocked it as our salesman and Walter in finance made the finish easy. was disappointed it still took 4 hours....

Julio Abraham is always so helpful and friendly. We were in recently for a brake job and were in and out in record time. Thank you for excellent service!

I have been with AutoNation Nissan since from more then 14 years. I bought cars and all the times service at the same location. I recommend to our friends and family too. To me all the times they did good job.

Julio Abraham is the man! Arrived for an oil change without an appointment and was accommodated right away. I was promised 90 minutes and was done in an hour. Outstanding service. Thank you Julio

Just purchased a vehicle from auto nation. We had some rocky moments but in the end all was made right. I would like to commend Walter in finance for making that part of the transaction easy and fun!!! He was very thorough and was sure to be very detailed! I would also like to thank Ryan for his honesty and laid back approach in selling us this vehicle! We will be back for our second vehicle!