
It's nice not to haggle over prices. Their prices are good!
-- Misty H.
They got me in my dream vehicle. They listened to what I wanted and I felt heard.
-- Eloni T.
Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour.
-- Tom D.
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Recent Reviews from AutoNation Nissan Chandler
Recent Reviews from AutoNation Nissan Chandler
4
Staff is always very kind, never had issues with vehicle service quality. The shuttle driver Mary is among the most kind and social people I have ever met. She clearly loves what she does. Minus one star as I had been waiting over an hour for a shuttle ride only to find that my name was never put on the list. It was quickly remedied, but frustrating at the time.
Matt Sahhar
Jun 9, 2023
5
Terry was great and super helpful. He’ll get you the car you need in your budget. My first Nissan and I was happy with the buying experience and the people at the dealership.
BreeAnn Maffey
Jun 9, 2023
5
They were amazing! Got my car right in at my appointment time and it was ready within an hour or so even though they were down a couple of service team members that day. Daniel was my service agent and he was especially helpful.
Donna Hills Hughes
Jun 9, 2023
5
Patrick is a gem, a true asset to your service team. I've been with Patrick for close to 2 decades and three cars. He never failed to excel at his trade.
Norm Haskett
Jun 8, 2023
5
The customer service from the time I walked on the lot to when I signed my docs was amazing, I went in to buy a used car because my car was having a lot of issues and I wanted a little upgrade but at the end of it all I purchased a brand new Nissan rogue midnight edition and I love it so much, thank you I will definitely return for all my future car needs.
christine mason
Jun 7, 2023
5
Been taking my car there for the past 8 years. Great service
Ronald Cascaes
Jun 7, 2023
5
Everyone was very nice and considerate. Treated us with respect and dignity.
Donald & Peggy Dandrow
Jun 7, 2023
5
Awesome
akosua osei
Jun 6, 2023
5
I went to several Nissan dealerships and I'm so glad that I chose AutoNation Nissan in Chandler. They made me feel that everything was about me and not just about making a sale. Pat was amazing and answered all my questions he even bought me lunch. I would definitely recommend AutoNation Nissan in Chandler.
Becky Trujillo
Jun 6, 2023
4
I had my oil changed on 6/2/23. I believe Adrian was the specialist who checked me in. He was very nice and walked me through my bill. My car was ready in about an hour and I will definitely be coming back for future oil changes and if I need any other services.
Tamara Taylor
Jun 5, 2023
5
Jennifer was a pleasure to work with and enjoyed her as my service advisor.
James Williams
Jun 5, 2023
5
Jennifer Lane did a "terrific" job taking care of our Pathfinder last Friday!! She always does a great job, but this time she "outdid herself". Kelson the mechanic, was part of the "terrific" team. Thanks, Brian Birchfield
Brian Birchfield
Jun 5, 2023
5
Great experience. Very satisfied.
Arizxta Mooley
Jun 5, 2023
5
Quick, friendly, and reliable service :)
Antoinette Pero
Jun 5, 2023
5
The Service Dept went above and beyond in finding the source of an issue I had with my sunroof.
AMPedAgain
Jun 5, 2023
5
This is the 2nd Rogue I've purchased from this dealership (my 3rd Rogue overall) and I can't imagine buying a vehicle anywhere else! A no-pressure dealership that truly makes the experience fun (as can be) in the process! I also love bringing my vehicles here for service, always top-notch with no unneeded "salesy" feeling! This place is great all around!
Pamela A
Jun 3, 2023
5
Everyone was very nice and considerate. Treated us with respect and dignity.
peggy dandrow
Jun 2, 2023
5
I had a wonderful experience at AutoNation Nissan - Chandler! Everyone was really friendly and I felt no pressure at all. Ultimately, I ended up purchasing a Nissan Pathfinder that I am thrilled with, so far! Great experience!
Natalie Fox
Jun 2, 2023
1
this is the fourth time I've taken my vehicle to auto nation. i have had to wait over two hours for oil changes even if I make an appointment
Austin Spurlock
Jun 2, 2023
5
Great sales associates Billy and Nick at my dealership! Ian made financing a breeze too!
Steven Mahan
Jun 1, 2023
5
Carol at AutoNation Nissan Chandler was amazing. We’ve never had better customer service. She is extremely caring and knowledgeable. Armando & Josefina
Hayden Gutierrez
Jun 1, 2023
5
Great experience with friendly, helpful staff
Curtis Bower
Jun 1, 2023
5
Nick and his team were awesome! They found me exactly what I wanted and helped me buy it. They listened to my needs and took great care of me! They got me the best deal ever! Five star experience!
Beth Northrop
Jun 1, 2023
5
I have been having issues with my radio for some time now. Julio took the time to figure it out and have the radio replaced.
Stephanie Kehler
May 31, 2023
4
The original car I was planning to buy wasn't available. But the staff ensured they'd get me a car in the same price range. They did just that and better! I will be going back!
Keith P
May 31, 2023
1
This is our second time dealing with this collision center. Horrible attitude from these people, the lady on the phone catches attitude for no reason and the first time they didn’t even touch the car because it didn’t have enough gas? And still charged 150 and we offered to fully fill the tank across the street but they were gonna charge again just to look at it.
Karen Vertiz
May 31, 2023
5
Love AutoNation Nissan! I always feel I am being taken care of and my car needs are addressed.
Kim Leversee
May 31, 2023
1
*UPDATE- I received a call from “Tony”, he apologized for what had taken place and to my surprise offered me a refund for $94.99. Thank you for making me feel heard and respected Tony. I wanted to make it known that I GOT A REFUND FOR LABOR and I think I’ll give them another chance. Thank you! 5/23/2023 took 2015 versa to get blinker checked waited almost 4.5 hours to be told it was a bulb. True story: they couldn’t even find my car and as the started to close down each bay, my husband asked where it was. (Adrian who was the only helping) located the car that had been parked in a lot and brought it back in only to be told it was the bulb. In the end I was charged $17 for a bulb and $94 for labor? Took 4.5 hours of our time to charged for 30 seconds of theirs ? Called to speak to service manager and he hasn’t called me back, that was at 8 am, he made the decision yesterday to still charge labor! How do they justify this??? Therefore I’m writing this review! Keep the $94.99 I will never go back just Do your Job and what’s right! Good job Adrian thanks for making our time just as important
Linda Shelde
May 30, 2023
5
I got a fair price for the vehicle I wanted. The salesperson and finance person were friendly, professional, and easy to deal with.
EDWARD Mcgowan
May 30, 2023
5
I decided to wait for my vehicle and it was completed within the time frame I was given. My technician kept me updated on my vehicle. Chasity was very helpful and friendly. I will return for future services.
Michelle Vidaure
May 28, 2023
5
Steven who worked on the van was amazing. I would highly recommend AutoNation Nissan Chandler. The office women was great to so helpful.
Kimberly Valliere
May 27, 2023
5
Steven that worked on my van was amazing.
Kim Marie
May 27, 2023
5
Service at this Chandler location was great, the service advisor Danny B went over everthing that was looked at and what was needed. Explained and answered all my questions very knowledgeable. Kept contact with me throughout the service process to let me know when my vechicle would be ready.
Olivia Eggert
May 27, 2023
5
From the moment we walked in and spoke with the sales manager and left purchasing a vehicle from Anthony was a total pleasure. Finance manager Mike was very helpful and pleasant as well.
DAWN MCCULLOUGH
May 26, 2023
5
I had great service when I took my Rogue in for an oil change. In no time at all my car was ready and washed too.
Regina Pierre
May 26, 2023
5
Selling my car was a quick and easy process. I obtained what was expected. Conrad and team were very nice and professional. No pressure sale. Thank you so much.
Sylvia Martinez
May 25, 2023
5
Their customer service is always spot on and I love the atmosphere!
Joshua Barnes
May 25, 2023
5
Auto Nation Nissan is a very clean and friendly place to take my car for service. Julio was a pleasure to talk to and he explained what i neede to have completed on my next visit clearly. I will keep coming here to get my car serviced.
Johanna Silver
May 25, 2023
5
The service advisor Adrian was great at keeping me informed on the stages of the repair
Carlos Sawabe
May 25, 2023
5
I was in a bind and my needs were handled quickly and saved me a lot of headache. THANK YOU, I will only bring my Rogue to Julio.....
Rob “Ghost-Colt”
May 24, 2023
5
Took my car in yesterday. Julio was great! had me in and out quickly and very professional and helpful. Had a great experience buying my first car. Now that I am looking at options for a new car they have been helpful and patient while I consider and test drive options.
Lenore Masak
May 24, 2023
5
Took care of a recall quickly and efficiently. Stayed in communication with us the entire time.
Elizabeth Harley
May 24, 2023
5
Awesome experience
Char Hoffmann
May 22, 2023
5
They have the natural ability to understand and feel what customers are experiencing, and able to meet their needs effectively. Well done! Sales & Service are top notch!
Griselda
May 21, 2023
5
IF you don't want great or personal interactions when having your vehicle serviced - you'll be right at home. It has become very impersonal. I waited for service and usually they bring my vehicle to the service entrance bay and I drive out. This time it was parked outside in 100 degree heat (I have black interior) while I watched others receive the drive though service that I had previously enjoyed. Everything is done through text, so that is new as well. Maybe the day of personal service is over and done and I need to get on board. Or maybe this isn't the place for me any longer.
Debbie Perry
May 21, 2023
5
Everyone was very helpful in making sure we were beyond satisfied on all aspects of the deal. We didn't plan on getting the Frontier, but the deal as presented made sense and Nick turned us back into a Nissan family!
DesertRat
May 20, 2023
5
If you are looking to buy a car, go see Nick Uhlman. He is super helpful, knows all about every car/truck you could think of, and makes sure you are completely taken care of even after you leave the dealership. He is not one of those salespeople that forget about you once the deal is done. He follows up with you if you have any questions or concerns and makes sure you are completely satisified with your purchase. I can't reccomend him enough! Their finance department is great too! Great experience! Highly recommended! Thanks to Mike Aldarraji and David Workman in finance for getting the deal through. I got my new z!!!!! I have been waiting for this car for what seems like years and now it is a reality. Thanks Nissan Chandler!
Mia C
May 19, 2023
5
The employee that served me was Daniel, in my opinion he is very professional, educated, very nice and very polite. I was very pleased with his manners, if you ever come here ask for Daniel.
Jafar Razmi
May 19, 2023
5
Always do an excellent service on my vehicle.....Patrick excellent with customer service. Thanks
Christine Gutai
May 19, 2023
5
I from out of town. My 2020 Altima was due an oil change. They promptly changed the oil, rotated my tires and even washed the car. My car was happy.
Lamar Methzin
May 19, 2023
5
Caryl Curtis was of great help to me on the first time I serviced my vehicle. She was very informative on what was going to be looked at and she showed me a detail review of what was found that the mechanics fixed for me. Caryl also said if I needed assistance for anything before my next date of service to call her. I was very satisfied with that day at AutoNation Nissan in Chandler.
Suzie Gonzalez
May 18, 2023
5
We appreciated that every effort was made to satisfy us without pressure Anthony was very patient and helpful. He was more concerned with helping us make the right decisions for our needs over making a sale.
Kim Hicks
May 18, 2023
3
Had to return new to my son car 1 hour after he drove off the lot for brake work.
Karin Roberts
May 18, 2023
5
Jennifer in service is amazing! I never wait longer than her anticipated time. She’s honest and trustworthy. I know her recommendations are sound. She exhibits excellent customer service skills! My truck is always clean and beautiful at pick up! We love our Titan and will continue to get it serviced through Jennifer through the lifetime of the vehicle.
D Grant
May 18, 2023
5
David Reznick, Joseph Cola, and Mike Aldarraji were all fantastic associates to work with they made the purchase very easy! Appreciate you guys and glad to join the Nissan Family!
TD Gaming
May 16, 2023
5
If you’re financing a vehicle here, ask for Mike Aldarraji ! He went above and beyond to get me a low interest rate on vehicle. Best experience I’ve ever had buying a vehicle.
Kiefer Sullivan
May 16, 2023
5
The staff was friendly and knowledgeable and the facilities were clean. The rep kept me update on the progress of my car and answered any questions I had.
Debra Santiago
May 16, 2023
5
Awesome people and fast reliable work
Kevin&Diana Betom
May 15, 2023
5
I'm going on a long road trip, my Rogue doesn't even have 5000 miles on it yet, but I asked that everything be checked out and the oil changed anyway. Adrian was ready when I got there, and in an hour I had my car back, washed and vacuumed and ready to go. No charge it was covered in the maintenance plan. These folks are dependable, efficient and very customer friendly.
Joy Cowie
May 15, 2023
5
Our service representative was friendly, knowledgeable and efficient.
Sandra Milner
May 15, 2023
5
Car was done on time promised for oil change. donuts in the morning would be nice
Ronald Randall
May 15, 2023
5
Jennifer in Nissan service is very knowledgeable and provides excellent customer service. She goes above and beyond to make sure her customers are comfortable and in the know.
Leann Wilson
May 15, 2023
5
By far the best service center. Jennifer took care of our vehicle and got us back on the road in no time! Thank you for caring about your customer and the vehicles. It’s hard to find good customer service these days. Definitely found it at AutoNation Nissan!
Shari Hurley
May 14, 2023
5
Victor, Tony and the entire team of professionals are a pleasure to work with.
John Gizzo
May 14, 2023
5
I want to let Victor know that Mike Aldarraji took very good care of me. He explained things in great detail so that I could understand. I took him up on the Protection Pkg because I don’t want to worry about maintenance costs, especially in these times. From the beginning, Victor starting with you I felt that I was among Family. You told John & Mike to take good care of me & they both did. Thank You, that’s why I keep coming back! I’ll see you in Three Years!!!
Yolanda Figueroa
May 13, 2023
5
This is my first experience buying a vehicle on my own. I wasn't sure what to expect however I did get referred to Billy and he understood my need for a vehicle, and helped me find the right car. He showed me every feature to the vehicle I purchased his customer service is outstanding I'm paying a very fair price for the vehicle, I highly recommend anyone e that wants to purchase a vehicle to go to Nissan located in Chandler on Gilbert Rd. and ask for Billy.
Keylla Torres
May 13, 2023
4
Nick, our salesperson, was very informative and helpful. I love my new vehicle. The financing and waiting portion was arduous.
Jennifer Morales
May 13, 2023
5
Jennifer at Nissan Chandler did an amazing job with my Rogue. Thank you for all you do!
Erin Lane
May 13, 2023
5
Service Department Tech. Dustin Gaskill serviced two vehicles recently. True professional, displayed interest in accommodating what necessary services were required. Dustin did keep me informed as to the progress time of the required auto services. Dustin is one reason I have continued to return to Auto Nissan Chandler, Az. Service Department. Having top service tech. personnel is paramount to retaining one's customer/client base.
Michael Loughran
May 12, 2023
1
We lost our car key so I made a appointment for 3pm on 5/10. Got my car towed to the service center and it arrived at 2pm. My advisor Carol didn’t keep the appointment. I had to call HER to get to get an update but she was busy so they said she’d call me back. She called back and said they’re busy and won’t be able to look at my vehicle until the next day. On top of that she quoted me over $400 to get the key made and she hadn’t even looked at my car to see what type of key it needed. Fast forward to the next day, I called twice for an update and again she’s not available and promised a call back. Finally I call a third time and the person who picked up the phone said my vehicle is ready. But why didn’t Carol call me back to tell me?? Eventually She called me back and said the numbers on file don’t work. I said that’s because they are old numbers and you should have called me on the number I gave you! She was able to call me the first time no problem so what’s difference? Next, I have my dad bring me to pick up my car. Carol said it’s $211. As I’m paying, Carol shows me my LOST key. SO if you found my lost car keys inside my vehicle, why the heck didn’t you call to tell me? Why am I paying you $211 when you found my key?? GREED! Terrible service! Terrible communication! Terrible experience! Don’t bother to call the manager if you have an issue because he’s not going to call you back!!
Brittney Enora
May 12, 2023
5
I first went to Autonation Honda. Had a horrible experience but than decided to go to Autonation Nissan. Bill was amazing. He went beyond what any sales man has ever done and made sure I got a vehicle that fit my needs. Mike in finance tried his hardest to keep my payments within my budget. I highly recommend Autonation Nissan.
Lilly Slife
May 12, 2023
5
Very friendly and professional. They went above and beyond to get e into a new car.
Cathy77
May 12, 2023
5
Service very fast and done right first time. Clean buildings employees answered my questions Will be back soon
Jack Penrose
May 12, 2023
5
Chandler Nissan are top notch in my opinion. They're always very attentive & helpful in servicing my vehicle. Customer service reps/ advisors are great!! Ian Thompson was my advisor when I had my car serviced on 11/19/18. He was polite,knowledgeable,& attentive to giving my vehicle the best service possible. I appreciate good customer service & this is what keeps me coming back to Chandler Nissan! They're GREEEAT!!!!
Renee Hendrix
May 11, 2023
5
Very pleased with my experience and my new service advisor, Caryl. Very professional and courteous. Followed up with me immediately after the appointment. I also appreciate the shuttle service. You're my new dealership of choice.
Kay Larson
May 11, 2023
5
Laura Jiminez is amazing! She listened to my concerns and made sure they were all addressed. To say she exceeded my expectations is an understatement! Boyd is the best Jennifer - took care of us this time around! She was just as great as Laura & Boyd Purchased a Pathfinder from Nick! He’s great & David (finance guy) too! Nick spent time explaining each car we wanted to look at and he didn’t push us into buying a specific one! David spent time making sure to get us the LOWEST possible APR. Unlike other finance people he didn’t care how long it took to reach out to multiple companies to ensure we had the lowest possible rate.
Averie K
May 11, 2023
5
I took my wife's 2016 Rogue in for routine maintenance. I was able to schedule the appointment online, which is very convenient for me. When I arrived at the scheduled time, I received prompt assistance and the service advisor took the time to answer my questions and explained to me that it would take approximately 90 minutes. This held true, I was working in the lounge on my laptop while waiting for the vehicle. Strong wifi signal, and a comfortable environment. All good for me.
Andrew Hanks
May 11, 2023
5
I needed to take care of a couple recalls and Daniel made it a smooth process from start to finish!
Jeremy F
May 11, 2023
5
Terry our salesman just happened to be in the lot when we came to look for a new truck.... he was taking a photo for someone else via the internet when we asked him a question. He was very kind, patient, & later tracked down the vehicle we were looking for doing a dealer trade, very pleased with his service.
Sandy Gutzman
May 10, 2023
5
This was my first visit to AutoNation Nissan in Chandler (Gilbert & 202), and I was pleasantly surprised in every aspect of the visit. I had scheduled service appointment online, and when I arrived I had a very short wait before my advisor came to my car. He took all the vital information and even gave me a ride across the street to my job. When my service was complete he gave me a call, explain how everything looked on my vehicle, and then scheduled the courtesy shuttle to come pick me up. Will be using this location again in the future.
Sandra Luna
May 10, 2023
2
Arduous process which was not unexpected. But finance “manager” Mike was unprofessional and incompetent.
Lindsay Ingram
May 10, 2023
1
I don't know what kind of phone system they have there, but you literally can't get anyone on the phone. Especially a service provider to ask a simple question. Where's the operator? I've been trying to reach my service provider Adrian for over a hour. Very unprofessional
Katheryne Swinton
May 10, 2023
5
I purchased a vehicle earlier this year. I'm a new driver and don't know much about cars. Michael the Sales Rep, excellent from start to finish. Tony the Service Director, Ryan and John Managers, excellent customer service. Whatever concerns I had Tony addressed them and eased all of my worries. I can truly say that I am happy with my vehicle and the team of experts at AutoNissan Chandler. I highly recommend this Dealership. They are men of integrity and honor.
Tanya Ivory
May 9, 2023
1
Service department is a joke. Brand new vehicle having issues the techs have no idea what to do. No rentals available and very little communication from them. Several times they asked if we could take it to another dealership because they don't know what to do. If your looking to buy a new vehicle look elsewhere.
Michael Heydorn
May 9, 2023
5
Great service got the job handle thank you guys so much
Javonta Stclair
May 9, 2023
5
I have purchased many Nissans over the years, all of which were dealer serviced. Three out of the last four were purchased from the dealer that is just 2.5 miles from my home. When we decided to purchase our 2022 Pathfinder last year, Autonation Nissan Chandler had the one we liked, on the lot so that is where we got it. As part of the purchase, the dealership installed running boards and their service department impressed me, even though they were much further away than my closest dealer. What keeps me coming back is resources like Jennifer Lane, who is by get far, the best service advisor I have worked with at any Nissan dealership ever. She does an amazing job at making sure she understands why you are there, communicating any iterative needs that might be discovered, and solving problems she could have otherwise passed the buck on (as she did with an issue that need the attention of the body shop. She got them on the phone and they got me in and out very quickly). That phenomenal service from Jennifer is why we will go out of our way to work with her. Well done Jennifer and thank you for everything. I only knocked off a start due to the seats at the service window counter being too high to actually work at.
Tim Swearingen
May 9, 2023
5
After spending the week doing online research, we decided to visit so we could test drive a '22 Pathfinder SL. We met with Jake, who obviously took notes from our phone conversation, and he went right to work. We appreciated that we didn't have to repeat ourselves over and over and that there was no trying to steer us to some other version of the Pathfinder. Though we didn't plan on trading in our existing car, they ultimately made us a fair deal that allowed us to easily transition out of our '18 Rogue SL.. My only ding was that the car was delivered with less than a full tank of gas, something that Jake has promised will be taken care of during our first service. Working with the business manager on our financing was simple and somewhat entertaining. We have purchased several Nissans in the past, with the last three being from a different dealer. I am glad we went here and would return for our next Nissan purchase. UPDATE BELOW AFTER ONE YEAR I have purchased many Nissans over the years, all of which were dealer serviced. Three out of the last four were purchased from the dealer that is just 2.5 miles from my home. When we decided to purchase our 2022 Pathfinder last year, Autonation Nissan Chandler had the one we liked, on the lot so that is where we got it. As part of the purchase, the dealership installed running boards and their service department impressed me, even though they were much further away than my closest dealer. What keeps me coming back is resources like Jennifer Lane, who is by get far, the best service advisor I have worked with at any Nissan dealership ever. She does an amazing job at making sure she understands why you are there, communicating any iterative needs that might be discovered, and solving problems she could have otherwise passed the buck on (as she did with an issue that need the attention of the body shop. She got them on the phone and they got me in and out very quickly). That phenomenal service from Jennifer is why we will go out of our way to work with her. Well done Jennifer and thank you for everything.
Tim Swearingen
May 8, 2023
5
Very good
Mike Parsons
May 8, 2023
5
It was excellent, Julio Abraham it’s the best assessor there.
Alejandro Reyes
May 8, 2023
5
The service guys got my car in on time, and handled everything that needed done, while keeping me in the loop.
Melody Kruse
May 8, 2023
5
Once again Julio treat me and my concerns like a VIP! He brought his best technician Chris out to ride with me, hear and feel the noises and vibrations. Got me a very good loaner car for my time the truck was in the shop. They found the issues, explained them thoroughly and got me back on the road. Heck of a team!
Ben Scheier
May 8, 2023
5
Nick (in sales) was amazing. He worked really hard to get me what I wanted. He was the reason I purchased my car there!!!! Nothing but rave reviews for Nick!!!
Brandy Lloyd
May 7, 2023
5
Once again Julio treat me and my concerns like a VIP! He brought his best technician Chris out to ride with me, hear and feel the noises and vibrations. Got me a very good loaner car for my time the truck was in the shop. They found the issues, explained them thoroughly and got me back on the road. Heck of a team!
Benjamin K Scheier
May 7, 2023
5
All repairs completed to my satisfaction. Service manager Curtis kept us informed in professional manner as work was being completed. Car serviced was purchased from this dealer August 2014.
William Sihler
May 7, 2023
5
The buying process involved a couple of paperwork glitches which were handled fairly and efficiently by the finance department.
Kevin Johnson
May 6, 2023
5
First time using this Dealer and Warranty. Very pleased with client service and transparency of repairs.
jim trevino
May 5, 2023
5
My brakes were bad. I make an appointment and stopped in. Chasity was the representative to assist me and I have to say the team that serviced my car did a great job! I recommend this location for servicing your brakes.
Momma Boss
May 5, 2023
5
I really had a wonderful experience buying my new Frontier at this AutoNation Nissan. I worked closely with Anthony every step of the way. He managed to find the exact truck that I asked for within days. There was no pressure or rushing with the process. Felt that I was in good hands the entire time. Since the sale has been completed, him and the team have been super helpful with everything I have needed. Huge thanks to Anthony and Nick for getting me into my new truck!
Jon Davies
May 5, 2023
5
Dustin was very helpful great customer service
Alex Powers
May 5, 2023
5
Jen in the service department is absolutely amazing. She values my time and cares about my vehicle. I have never felt so reassured that my safety and wellness is protected...and I love seeing her. Thank you Jen!
Mary Kelly
May 5, 2023
5
The price for new tires at Autonissan Chandler are competitive. I worked with Pat, and the only glitch that I had to have taken care of was a valve stem that wouldn't come off. Other than that repair, everything was fine.
Tim Cary
May 5, 2023
5
Quick Service Time and Jennifer was friendly and helpful.
Paris Ball
May 4, 2023
5
Great customer service and quality of workmanship on vehicle. Patrick was very informative on work being performed on vehicle. Great experience. Thank you Patrick.
Erik Rainer
May 4, 2023
5
nothing but good things to say about this place! Thank you for everything Nissan! Especially a big thank you to my advisor, Jennifer (: keep up the good work
akemi
May 3, 2023
5
I went in for an oil change, and Adrian was it the person that I saw. Adrian was very kind and even checked to see that I had a service plan. So I ended up not having to pay for my oil change. Everyone at this place was very nice. I even told Adrian I wish that I had bought my vehicle from Chandler Nissan because of the service that I received.
Tene W
May 3, 2023
5
This review is specific to the Service department, which is the team that's taken care of all of our Nissan vehicles since they opened this location. Obviously, we've been going there that long so we trust them and they do good, timely, "one and done" work. Adrian has been my favorite service tech, always makes me feel comfortable even when I don't use the most sophisticated or car appropriate words to describe what's going on with my car (if it's not routine service).
Maureen Hollowell
May 3, 2023
5
The first time I really walked out of this dealership with a smile. I love the service done and how the vehicle was delivered clean. Will recommend for future service.
Richie Ric
May 3, 2023
5
My Service Advisor Chasity was professional, friendly and provided me with excellent customer service
Tyler Hendrix
May 2, 2023
5
Caryl was great to work with
NATHAN FISH
May 2, 2023
5
The service rep who helped me book my appointmet was courteous and professional. My service advisor was knowledgeable and answered all my questions. I am always treated well at this dealership and appreciate the eaxcellent communication skills of the individuals I speak with.
Raymond Brown
May 2, 2023
4
Great experience getting my car serviced AutoNation Nissan Chandler. My Service Advisor Chassity is friendly, professional and provides great customer service. I would highly recommend her to anyone.
Maurice Taylor
May 2, 2023
5
Very Pleasant experience. The price and the service is excellent. The team stayed until 10.30 PM to complete the purchasing formalities.
suvendudebasis nayak
May 1, 2023
5
Excellent service from beginning to end thanks to Chasity
Rodney Turman
May 1, 2023
5
The service department did a great job. They not only addressed my concerns but they went out of there way to address additional warranty work the tech identified.
Gerardo Carvajal
May 1, 2023
5
I always enjoy going to the Chandler Nissan for service. I always receive a welcoming greeting. Patrick Golliher provided outstanding customer service. Nissan Staff are genuine, kind, friendly, and just some amazing people. I enjoyed how seamless my experience was. This is some Top-of-the-line customer service. John in Sales and David in Finance care about you and want to ensure you get the best deal. MVP status.
Christopher Saiz
May 1, 2023
2
Confusion on what service I was having done. Did not read the appointment notes
Althea Jones
May 1, 2023
5
Great customer service. Thank you Jennifer for helping! Definitely recommend!
William Hanson
Apr 30, 2023
5
Jen is the best, was having issues with my clock. She got it all set up and I didn’t wait but 5 mins!
Robert Klienert
Apr 30, 2023
5
Have been going to this dealership for 7 years! They have been great to work with and really care about taking care of their customers. Recently I have been working with Adrian, he has been very helpful in solving a couple of issues with my car. They are very detailed and do the right thing.
Maclove940_ YT
Apr 30, 2023
5
I worked with David Reznick. He was by far the best salesman that I have experienced at any dealership. He was friendly, did not overpressure me, and was understanding. I would not hesitate to do business with David or anyone at this Nissan dealership.
Tyler Pate
Apr 30, 2023
5
Dustin is wonderful!!! Efficient, kind, knowledgeable, and I really feel comfortable asking questions before they care for my car. 5 Star Service ⭐⭐⭐⭐⭐
Tame Chrys Prince
Apr 30, 2023
5
Friendly and professional
Mary Golden
Apr 29, 2023
5
Overall great service on my Armada. Routine service performed in a timely manner and kept me well informed. Julio was great to work with. Appreciate the veteran's discount offered and the comfortable waiting area with great wifi.
metsfan807
Apr 28, 2023
5
Thank you for the quick and smooth experience buying a new (to me) Pathfinder. Terry Kruse made this very comfortable for me - answered all questions and followed up on anything I needed. Made it a great experience. Mike in finance explained everything well and made that process quick and efficient. Thank you!!!!
hollyhafen
Apr 28, 2023
5
Dustin in service department is very knowledgeable and has great people skills. He listens to concerns and explains repairs and cost very well. He?s easy to talk to and doesn?t make you feel dumb when asking questions . He is very patient
Laura Ramirez
Apr 28, 2023
5
Good/Fast service. Representatives are very responsive.
Ashish D
Apr 27, 2023
5
Brought my new Nissan in for its first service. Everyone was friendly and looked like they actually enjoy their job. Waited on site for the work to be finished. They were quick. Probably the best service experience I’ve had in a while! Bought my new car there. Will service it there.
Monika Ski
Apr 27, 2023
5
The experience there was the best everyone make you feel comfortable no pushing. I would recommend this location to anyone .I'm happy an you have a customer for ever
Richard Felix
Apr 26, 2023
5
Vehicle was brought in for Rogue recall. Service Advisor Pat was friendly and my vehicle was done sooner then expected! Great service! Thanks Pat!
Pam Wallace
Apr 26, 2023
5
Best Nissan dealership yet. The service advisor Julio really took care of me good. He sent me pictures of the tire depth via txt message, and was nice and friendly. Will go back there again
brent bartelt
Apr 25, 2023
5
First I will admit my past experiences with car shopping brought on anxiety. I was pleasantly surprised with my visit to AutoNation Nissan in Chandler, AZ. The sales staff were professional and addressed all of my questions and concerns. It was a pleasant experience that ended my vechile search. I'm now enjoying my new suv.
Cheryl Neal
Apr 25, 2023
5
Jalen was very attentive, helpful and very patient with me. All my needs were met and never felt like I was bother. Jalen was definitely a true pleasure to work with
Thalia Mustafa
Apr 24, 2023
5
Chasity my service advisor was EXTREMELY great. She knows her stuff and always puts the client first needs. She is aware of time and checks in to let me know the process. I appreciate that very much. Thank you Chasity and looking forward to servicing my SUV with you. Thank you.
Orlando Romero
Apr 24, 2023
5
I have been going to autonation Nissan chandler for over 13 years now, my family and friends have purchased many vehicles here and will continue due to great service great selection and professional experience. I strongly recommend going here for your next vehicle purchase or vehicle service! Thank you all for everything. James & family 👍
James Happ
Apr 24, 2023
5
The service writer Carly did great. I went in with an engine light and ended up needing a new transmission. I asked the mechanic to walk me out to the bay and show me and he patiently explained and showed me what happened. Carly was very understanding and transparent in pricing. Great team! Thank you!
Benjamin Gunderson
Apr 24, 2023
5
I purchased a Nissan Ariya and the Salesman: Billy Nitzschke was really great. He gave me his full attention and answered all my questions. This is my 3 purchase with AutoNation Nissan Chandler and I keep coming back with their honesty.
Alejandro Arango
Apr 24, 2023
3
Una buena atenci�n y rapidez en la reparaci�n del aire acondicionado del veh�culo
Angela Cortez
Apr 24, 2023
5
Best sale people and best service ( David, Joe, Jake, Sam and Dustin)
Kevin DinhTran
Apr 23, 2023
5
Billy is outstanding! He work extremely hard to find me the right car keeping in mind my personal financial needs. He is professional, knowledgeable, friendly and puts customer feelings first. He is an asset to any organization. Thank you Billy! Thank you AutoNation Chandler! #1 Better than the best. Dustin was awesome - went above and beyond my expectations. I inadvertently made my appointment with the wrong dealership at auto nation and Dustin took care of me immediately and still kept my 8am appointment. He was a blessing. Alhamdulilah!
Ayesha Noor
Apr 23, 2023
5
they are fast, polite and efficient.
Anna Monica Rubio Walser
Apr 23, 2023
5
Had a flat when I woke up, got the spare on and headed to autonation nissan. They were able to get me in with no appointment and had the 4 tires in stock. They were busy, and took a bit to get the included alignment, but overall very happy. Looking forward to another 65k miles on my Frontiers shoes.
SharkLazer
Apr 23, 2023
5
John Groff was so incredibly knowledgeable and listened to my needs and wants and helped me make the right choice. He is a fantastic Salesman and the reason I would highly recommend my friends and family to purchase through him!
PHAZ
Apr 22, 2023
5
Superb customer service. Julio been service advisor for many years. Represents AutonationChanlder.with bonified service all the time.. please clone him ..knows and gets to the bussiness!!
Sarah Gatlin
Apr 21, 2023
5
Great service and very courteous staff.
rickisbusy
Apr 20, 2023
5
Jennifer Lane is an amazing advisor! I always schedule services with her because I know it will get done in a timely manner. I highly recommend Jennifer as a service advisor!
Lili Simpson
Apr 20, 2023
5
Service rep Jennifer Lane recommended transmission service for my 2017 Pathfinder even though my vehicle has low miles. I had mentioned that it was accelerating slowly and made a little “thump” occasionally. She followed up with the technician to make sure that problem was diagnosed and fixed. The cost of the service was money well-spent I feel because my vehicle accelerates much more smoothly now.
Lauren De Herrera
Apr 20, 2023
5
Great customer service and very friendly staff. I have been working with Dustin in service past several years and he has been great.
Daniel Enriquez
Apr 20, 2023
5
My service advisor Jennifer Lane is awesome! I keep coming back to this Dealership for service because of her, she is always pleasant and professional. She takes care of you immediately and gives you updates throughout the service process. I just LOVE her, she provides that good old customer service...
tbrooks
Apr 20, 2023
5
Its a good service center and prompt.
Sath R
Apr 19, 2023
5
Oil change and tire rotation. I asked Caryl if the service department could install a leveling kit in my Frontier. She took me to the Parts department, where I obtained useful information and suggestions. I will be back for that installation and for all future service.
Rocco Minetti
Apr 19, 2023
5
I was apprehensive about the upcoming test drive. The Autonation Nissan team made the experience very warm and welcoming. Terry, Makayla, and Ian were the people I dealt with. Each one is unique in what they brought to the customer service table. They made the experience enjoyable. I would recommend them to anyone who is looking for a car.
Cecil Miller
Apr 18, 2023
5
This is the best place ever. I will never go back to Big O tires and allow them to work on my vehicle. They are scam artists
Beautiful One
Apr 18, 2023
4
Jennifer was so nice and did not make me feel stupid when all that was wrong was my battery died. She was super helpful and kind. Thanks Jennifer!!
Jaci Murphy
Apr 17, 2023
5
After a nightmare of having to take my car to 2 other shops 6 times, Automation fixed it right the first time and told me specifically what was wrong. The ease of making an appointment to checking in to being updated and pickup was a breath of fresh air. Danny was amazing, nice and patient as well. He made sure to be transparent and kept me abreast if what was going on. He also made sure I had transportation while my car was there. Thank you for getting it right the first time! I will definitely be back.
Amy Johnson
Apr 17, 2023
5
I took my car ro Autonation after a nighmare of 6 over visits to 2 other shops. Danny was amazing and patient. He made sure to keep me in the loop and was very transparent about what was happening. He also made sure I had transportation while my car was being worked on. Thank you for ending my nightmare of visiting other shops and not getting the job done right. I will definitely be back.
AmydaJo
Apr 17, 2023
1
Will never be back.. I will say Jennifer the service writer was wonderful and did a great job.
Ty Godwin
Apr 16, 2023
5
The service here is absolutely top notch, brought my truck in for service and they addressed every one of my needs and also fixed a couple of things that they found along the way. Cant recommend this place enough. A special thanks to Daniel and his team.
Alex Melo
Apr 16, 2023
5
Courteous, thorough and easy.
Paul Badger
Apr 15, 2023
5
Everyone was extremely nice, took their time to understand my needs in a new vehicle, financing etc. Very friendly staff
Jeremiah Davis
Apr 15, 2023
5
Victor handled my situation very quickly!
Alex Ramsey
Apr 15, 2023
5
Been going for over 15 years and Julio has always been my adviser. Always friendly and knowledgeable! Great to work with. I completely Julio’s experience! I even take my non Nissan cars for oil changes! Thanks for what you do!
Pete Anderson
Apr 14, 2023
5
The attendants were very courteous, I did not wait too long for the car to be taken to the garage. It came back clean and I was advised about everything that was done.
Ziwa P
Apr 14, 2023
5
We Have always had great service and excellent customer service as well. I highly recommend AutoNation Nissan Chandler
Michael Crawford
Apr 14, 2023
3
Very pricey but dealerships ave overpriced.Service rep was first class. the worst part is contact the dealership when you are routed thru another state tat has no clue and could care less. you leave a message and it goes no where.
Mark Mcmunn
Apr 14, 2023
5
Over the years I have purchased 3 vehicles from this dealer always easy. Friendly and knowledgeable service staff.
Kimberly S
Apr 14, 2023
5
Professional and knowledgeable staff got me in and out in little over an hour best car buying experience that I have ever had
Candace Wright
Apr 14, 2023
5
Caryl was my service advisor, she was great staying in constant communication. The work was completed much sooner than my expectation. Overall I am very satisfied with my service visit. The only downside taking a vehicle to the dealer is they kill you with their labor costs. Over 50% of my costs were labor charges... if they would lower their labor costs I would have all of my services completed at the dealer.
William Johnson
Apr 13, 2023
5
The question above this is hard to answer at this time since I just had the work completed and haven't had time to know if it was right yet. Pat was great to work with.
Joseph Horan
Apr 13, 2023
5
Chasity went way above and beyond with a genuine desire to exceed my expectations. Nothing could have made my experience anymore pleasurable. Thank you Chasity
Alan Rikki Jones
Apr 13, 2023
5
We have purchased several vehicles from this location and it?s always been so easy. We also get our vehicles serviced there, they are fast to respond to give us updates, honest diagnosis and great recommendations.
Claudia Garibay
Apr 13, 2023
4
Excellent service with complimentary car wash..
Karthick Gandhi
Apr 12, 2023
5
Everyone at Nissan is incredible! Caryl is my go to person when it comes to getting my car serviced, she's straight forward & gets the job done.
Avery Gilmer
Apr 12, 2023
4
Could have been much quicker process if sales person listened to what I was saying instead of focusing on sales script, he seemed inexperienced
Torrin Fannin
Apr 12, 2023
5
Treated with courtesy and respect
Harriette Scaringelli
Apr 11, 2023
5
Extremely friendly and knowledgeable
nashsuns
Apr 10, 2023
1
When a service tech or representative provides options on a Noyle change and never shares pricing you’re assuming that it’s a fair price for no change but when you get a bill for over $100 on a oil change, that’s outrageous that’s misleading that’s being dishonest and taking advantage of customers that don’t ask the questions. The service agent should charge a fair rate and let you know what that rate is when they highlight a special promotion.
Oil change
Apr 10, 2023
5
Fast and Complete Julio did a great job.
AutoNation
Apr 10, 2023
5
Came in with a strange noise in engine compartment. I thought it was the AC or suspension. They determined it was either, but kept looking. They finally found the noise, it was the fan thay was breaking. Thank goodness they found it because it could have been bad it it actually broke.
Katharine Gonzales
Apr 10, 2023
4
Excellent service and friendly service advisor. Quick attention.
Jesús Velázquez
Apr 9, 2023
5
Good experience
Steve Clark
Apr 7, 2023
5
Called and Dustin was able to get me In right away and resolve a battery replacement. Always friendly and professional.
Kevin Greenhalgh
Apr 7, 2023
5
They quickly repaired my recall issue.
Ben Cook
Apr 7, 2023
5
Called and Dustin was able to get me In right away and resolve a battery replacement. Always friendly and professional.
Kevin Greenhalgh
Apr 7, 2023
5
Took my Rogue in because the rear windshield wiper stopped working. Dustin fixed it himself and I was in and out in about 15 mins!
Becky S
Apr 6, 2023
5
Like always great customer service!
Blanca Rubio
Apr 5, 2023
5
So happy every time I get my Titan serviced here. Julio Abraham always goes above and beyond to make sure I’m treated like a VIP. Highly recommend.
Ben Scheier
Apr 5, 2023
5
The service department (Caryl) was very friendly and timely. My oil change was done in the allotted time she stated it would be. Tony answered some questions I had about my Bluetooth and lights. I was very happy with my experience. Thank you!
Ruth Ann Louis Saunders
Apr 5, 2023
1
I have had my vehicle I purchased serviced by auto nation Nissan twice. Both times I have had issues, first time was for an oil change and tire rotation, I had to return after I got home from this service when I noticed a lug nut was missing. Severe safety issue, the most recent time I took my vehicle to this location for a oil change and recall, service rep said it would be 4-hrs, so I came back after 4-hrs and it still hadn?t been started, Caryl said it would be another 4hrs, I said that was unacceptable I needed to take my daughter to the dr, she indicated she would get another technittion to complete the job, it was done in less than an hour, so a total of 5 hours to change oil,, all the time I?m waiting watching vehicles leave that were dropped off way after mine, this dealership has no respect for anyone?s time and does not manage the work per mechanic, I bought my truck new in 2022, have had it to this dealership twice and both times have been horrible experiences.
Troy Meyer
Apr 5, 2023
5
Fine
Ralph Ludders
Apr 4, 2023
1
Not impressed with this dealership. They ask if you want a carwash after service, the last 3 times it's never gotten done. I thought about buying a different car, waited for a hour for someone to test drive car with me..never happened..
Danielle
Apr 4, 2023
5
Friendly, honest and easy to deal with. I was impressed they washed and vacuumed my car before returning it to me. No pressure, just helpful service. I will definitely go back to them for service!
Karoline Wightman Davidson
Apr 4, 2023
5
Purchased my car here and this is the only place I service my vehicle. They are always on time and very friendly. If you need service, ask for Julio! You won’t be disappointed.
Joey Isip
Apr 4, 2023
5
Just want to thank julio in service for helping me with my Titan. He did a great job!
Blake Stebbins
Apr 4, 2023
5
Thank you!
YESICA ORDONEZ
Apr 3, 2023
5
I had never gone to Nissan to get my oil change but I’m happy I did! Along with my oil change they did a quick inspection of my car and let me know about certain things that needed to be updated/fixed. It did take longer than expected but overall good experience.
BaileyQ
Apr 3, 2023
4
The repair was made and it was a good job. The immediate response of parts arriving was not good. Nissan receiving complete order but not giving customer all parts not used was not proper honesty since they were paid for.
Joseph Fleming
Apr 1, 2023
4
Normal oil &filter change. Wait was shorter than told, always a plus. Jennifer was very pleasant. $70 is a bit high for a oil/filter change but they take pretty good care of me.
Sandi Morton
Mar 31, 2023
5
Great service they were guick and honest great service advisor polite and to the point.
Richard Becerra
Mar 31, 2023
5
Excellent service and customer service, Daniel was the rep and he went above and beyond to make sure I'll get the best discount for the requested services, Thank you Daniel.
Qasim Inam
Mar 31, 2023
5
My sales agent (Danny) was professional and listened to my request, made sure I get my car back in time before I go to work. The staff were pleasant and someone acknowledged you as soon as you walked in at the service area. Chandler Nissan is now my go to dealer for service now. Maybe for a new car too.
Aloha808
Mar 31, 2023
5
Made an appointment. Tech was waiting upon my arrival. My vehicle's inspection went as expected and after a fresh car wash I was on the road again. My visit was thorough. Thank you Nissan Chandler for your service!
diana martinez
Mar 30, 2023
5
They did a inspection and gave me full Report.
Rob G.
Mar 30, 2023
5
Jennifer and her team are by far the best! Great communication all they way through. I purchased my vehicle from a different dealer, they couldn’t fix the issue I was haven’t. Once my vehicle arrived at Auto Nation Nissan, there was clear communication in what work needed to be done and left no questions in answered. Thank you Jennifer and team!
Katie L
Mar 30, 2023
5
Recently had some minor service done. Setup was easy and quick, store was clean and professional and my advisor Jen was out of this world.
Raymond Haas
Mar 30, 2023
5
Terrific sales rep, Joe Cola. Should be CE O
Marjorie Levinson
Mar 29, 2023
5
The service at AutoNation Nissan is always above and beyond. My service advisor Dustin, is always thoughtful and conscientious with his advice and service, and it’s much appreciated.
Kelly frey
Mar 28, 2023
5
Julio was great!! Honest, got the job done and didn't try to push things on me I know I don't need. See you next time Julio.
Rene Palafox
Mar 27, 2023
5
Came here to look at a vehicle seen online we were there before they open Billy N came out and helped us right away fast service very nice understanding great service thank you so much I got the car I wanted
peggy hernandez
Mar 26, 2023
5
This review is for work done on my son's Altima. Our service advisor, Chasity, was phenomenal. For comparison's sake, I drive a BMW and your service department surpasses every experience I've had with BMW by far. Very happy with your service dept.
Kelly McGovern
Mar 26, 2023
5
Jennifer was vey kind and gave us timely updates!
Tara Quinn
Mar 25, 2023
5
I didn't buy a car here, but almost. I should have got the honda fit when i had the chance! Just wanted to give a shout out to Joe Cola for a great test drive!
N Cowan
Mar 25, 2023
5
Great experience with Adrian! He was very attentive and answered all my questions. Also followed up and ensured that my service was still holding up and active appropriately! Overall, great experience because of Adrian!
Debbie
Mar 25, 2023
5
Clean, Fast, Efficient, and Friendly service. I was a few minutes early for my appointment and was greeted immediately. I waited in their reasonably nice waiting area where a good free coffee selection was available. My vehicle was finished in a little less time than expected. Overall, a very good experience for one of those things that you don't really want to do, but I left with a feeling that my vehicle is well cared for.
Vince Weis
Mar 24, 2023
5
Dropped car off for routine oil change and rattle noise. Mechanics found the noise and figured out the problem. Got part ordered and installed following day. Everyone there was friendly and helpful. From my advisor Pat to shuttle driver. Great service at Chandler location!
Veronica Fuentes
Mar 24, 2023
5
David and Billy were amazing to work with! They were great at the explaining all my options, I felt informed and great with my vehicle purchase. All the AutoNation Nissan Chandler staff were great and very helpful!
Krystin Enos
Mar 24, 2023
5
Scheduled my appointment easily. Arrived at service and was greeted right away, my c ar was completed when expected also received text messages with updates. Was very pleased
Kathryn Palmer
Mar 24, 2023
5
The customer service team was extremely helpful and most of all very friendly. Pat was my service advisor and he was one of the best service advisors I ever had the pleasure of working with. My vehicle was in and out on time and works perfectly!
Bruce Jessup
Mar 24, 2023
5
Nissan was efficient, helpful....professional.
SharonS
Mar 24, 2023
5
This dealership never disappoints. I know when I bring my truck in that whatever service I need done, it will get done right the first time. I never have to worry. From the time that I pull in, Jennifer jots down the service I need and makes sure that my truck gets the proper treatment. I don't have to worry which tech works on my truck. Tony the Service Director runs the tightest ship. He makes sure that the techs that work for him are second to none. Whenever I have a question the tech listens to me, answers my questions, and asks me if he/she has answered fully what I wanted to know. They are courteous, professional, and truly care about what they do and me, the customer. I am treated with respect and in turn I treat them with the highest respect. Best damn dealership.
Joed1258
Mar 24, 2023
5
Billy and David were amazing to work with! They were great at explaining all my options, I left informed and great with my vehicle purchase. All the AutoNation Nissan Chandler staff were great and very helpful.
K. Enos
Mar 24, 2023
5
The service technicians are wonderful & the service was great! Dustin was fantastic 😊
Tame Prince
Mar 23, 2023
5
They took care of me! I'd had my vehicle towed in on a Saturday and gave them my keys. They'd diagnosed the problem, recommended fixes/maintenance, ordered the parts, and had the car ready before they initially stated. The recommendations were shown in a personal link with reference photos and the billing was taken completed online. It was very easy and quick!
Frank Aerdelman
Mar 23, 2023
5
My experience with AutoNation Nissan Chandler was very good. Mr. Daniel Bedolla is my service advisor and he was very professional, helpful and projected a very positive image of the company. I would do business with him and the company any day of the week!
BCorrect
Mar 23, 2023
5
Amazing experience love auto nation I will definitely return to purchase my next Nissan
Scott Michell
Mar 23, 2023
5
Our experience at AutoNation Nissan in Chandler could not have been better. John Moss and Brandon Bryant found us the Rogue we were looking for and delivered on every promise they made to get the car to us before we left back to Colorado. Every step of the process was made easier thanks to the knowledgeable staff. Our finance manager, Eric Torrez was great. He had us in and out in no time and made sure we were comfortable with the purchase. Thank you all for all the hard work and effort you put into getting us the car we wanted.
Chad Hamblin
Mar 22, 2023
5
My wife and I went I to the dealership, and man let me tell you no pushy sales staff. Billy helped us out and was great answered all questions and was very understanding and knowledgeable on the Nissan products. We had a little one with us and made the whole experience a great one definitely recommend shopping here. Thanks Nissan
DaNiel Martinez
Mar 22, 2023
2
The car wouldn't start. I changed the battery, and it still would not start. I brought it in for service and was told I must pay $185 to determine the cause. The $185 would go towards the repairs. Sadly, if the repairs were much less, I am on the hook for this $185. Per online searches, the repairs should have only been about $80. The part costs about $40, and a few YouTube videos showed it did not involve much. Yet, I found myself on the hook for about $250. You took advantage of me. Won't be going back.
Salvo Mig
Mar 22, 2023
5
Jennifer as always was very thorough checking history and recommended things to service on our Titan.
Jfstitan
Mar 22, 2023
3
We bought a new used car with only 7,000 miles on it. The floor mats were in the trunk but once put in the car there were stains on them. My fault for not checking but more importantly can?t believe the dealer even though being a fairly used vehicle wouldn?t replace them. There was also a cigarette smell to the vehicle that was covered by a fragrance but again my fault for not getting passed wanting to get the car so bad for my wife since she picked it out online but wasn?t able to be there when I bought it. Other than that the vehicle is a beautiful car but wish they would?ve been more upfront about the floor mats and the smell.
Ronald Dunne
Mar 22, 2023
5
I didn’t have physical card on me for promotion but they still worked together got me in and out and even let me know of anything else i should fix at some point
Sofia Ingram
Mar 21, 2023
5
Autonation Nissan staff do whatever is possible to make you comfortable and also to they perform great customer service they listen to you and whatever issue your vehicle they will make sure that it is complete
Lashell Mosley
Mar 21, 2023
5
I love Chandler Nissan. They give great service and make sure everything is looked at. It makes me feel safe knowing my car is in great hands and I am safe on the roads. Thank you!
Jill Hartey
Mar 21, 2023
5
I received a complimentary synthetic oil change and filter change email from AutoNation Nissan. From making the appointment to picking up my car every step was very easy and convenient. Highly recommend their services.
Burcu Degirmenci
Mar 21, 2023
5
I received a complimentary synthetic oil change and filter change email from AutoNation Nissan. From making the appointment to picking up my car every step was very easy and convenient. Highly recommend their services.
Burcu Değirmenci
Mar 21, 2023
4
The service was really good, however the car wash seemed to have been non-functioning the morning I was there. Was not good.
Paul Wells
Mar 21, 2023
5
Roadside assist was great did not wait like my at all. My battery was replace in less then one hour!! Thank you for should great service to your customer
Fernando Rodriguez
Mar 21, 2023
5
Standard oil change and tire rotation. Service agent was kind and had me in and out in less than an hour. Lobby is clean and neat, with plenty of coffee or tea while I waited.
Brian Deford
Mar 21, 2023
4
Customer service was very pleasant.
Paul Lines
Mar 20, 2023
5
Defective headlights replaced. The service rep Dustin was excellent through out the entire process. Courtesy, and respectful, Very professional! It was a pleasure working with him.
Jimmie Reynolds
Mar 20, 2023
5
Employees were helpful and pleasant
JimNoHit
Mar 20, 2023
5
Really amazing service, they find out all my car problems. They completely fixed the entire problems in my car. I loved this service. I will recommend AutoNation to everyone....
Sampath Karuppannan
Mar 20, 2023
5
Jen is the best! Always takes care of us.
Thomas Martinez
Mar 19, 2023
5
Very good customer service everyone was friendly over all a great experience buying a car
Jesenia Galindo
Mar 18, 2023
5
Professional staff. All went smoothly until F&I. Waited a long time to finish up the purchase. Not enough staff working F&I.
Billy Williams
Mar 18, 2023
5
I came in looking for a used car that I had seen on the website. Unfortunately it had been sold about an hour before I showed up. I ended up working with Billy Nitzschke and getting an amazing deal on a new Rogue Sport that I love! Billy was great to work with and made the process smooth and easy. We'll be getting my husband's next car with Billy and AutoNation.
austyn ames
Mar 17, 2023
5
My wife and I bought a new Rogue here and it was as simple and easy as could be. Billy really went the extra mile to make sure we were comfortable with the transaction and found us the perfect car. I will definitely be buying from him again.
William Hampton
Mar 17, 2023
5
Great service. Done on time.
Ritchie Yazwa
Mar 17, 2023
5
Very good customer service everyone was friendly over all a great experience buying a car
Edden Flores
Mar 17, 2023
5
Very professional. Caryl was incredible, and communicated every detail of my service, worked with the warranty company and got me in a loaner for the duration of my service. I couldn’t have been more pleased!
Carrie Lynn
Mar 17, 2023
5
It took almost 2 hours for an oil change, which tired our Senior bodies out. But the short visit with Adrian, when waiting for car to be washed, was AWESOME!
Gary Bennett
Mar 17, 2023
5
Julio was great, was able to get my transmission flushed the same day, called the previous day and the lady who answered the phone told me no appointments were available for Tuesday only Wednesday, Julio was able to get my truck serviced Tuesday, and the mechanic sent me pictures of the transmission fluid flushing in progress which was fantastic, thank you Auto Nation for all your help, and thanks Julio and the mechanic for everything.
james klidy
Mar 16, 2023
5
I really enjoyed my experience at Autonation Nissan in Gilbert Az! Daniel made my buying experience super easy! Got in to do a test drive within 5 mins of showing up on site! Thank you Daniel, Sam, and Jerod for all your help! Love the new car!
Jacob Adams
Mar 16, 2023
5
Was quicker than expected. Planned on having vehicle in service all day, instead was called before afternoon that it was ready.
Del Les
Mar 16, 2023
5
Great experience here! Quick, efficient and friendly. Purchased the car here and took it in for service here recently, great overall!
Abel Salcedo
Mar 16, 2023
5
Drove in from Casa Grande. People were friendly and took me in for my appt. At the exact time. Will be going back!
Donna Motes
Mar 15, 2023
4
As usual, was rendered great professional service from rep Dustin Gaskill. I am sure the service department must be short staffed as it took more than 1.5 hours to get an oil change and overall maintenance inspection. In addition, the line was very backed up at the car wash area, so in order to save time, I asked that my car not be washed.
Janssen B Tanner
Mar 15, 2023
5
My service manager Julio Abraham was top-notch. Went above and beyond to take car of my vehicle and get the right diagnosis for the problem. Follow through was great!
Ben Scheier
Mar 15, 2023
5
Joe Preston is always super helpful and honest. It's nice to have someone you can trust when you go to a dealership!!!
stephen Anthony
Mar 14, 2023
5
Several problems on my 2004 350Z. The technicians at Nissan Autonation stuck with it until they located some cut wires. Everything now works great.
Dave027
Mar 13, 2023
5
David is an absolute fantastic human and salesman. He made sure I understood the process, let me cry and be emotional over a trade in of a beloved project car without making me feel ridiculous, and has been incredibly helpful closing and after. He’s checked in on me and made sure I was doing ok and understood my new Rogue. I appreciate the attention without being “right on top of me.” It’s an art form! Thank you for caring and being authentic.
Gaetana Gravallese
Mar 12, 2023
5
Service writer “Julio” was very polite and accommodating. He addressed all my concerns as well as meeting All my expectations.
Suzette
Mar 12, 2023
5
Professional,staff, smooth purchase experience, no high pressure. Waited a long time to complete the purchase waiting to get into F&I. Not enough staff working to close up the deals.
Debbied
Mar 12, 2023
3
I received a text message from the service advisor that said a test on the battery had failed and wanted to know if they should replace it. I asked her if it should be replaced. She thought that it should be replaced since I was traveling from Florida around the West. I replaced the battery and it was very expensive. After I received all of the paperwork there was a notice that the mechanic had looked at the battery and it was okay. So I guess I'm confused whether or not I really did need to spend the amount of money that I did, and if the battery really did need replacement.
Warren Hardwick
Mar 12, 2023
4
After doing a thorough inspection of my vehicle and finding nothing wrong. I felt safe and secure with continuing my weekly commute to work. Thank you Anissa and Danny
Rachelle Knott
Mar 11, 2023
5
good service and customer service
Mike Mohammed AL Darraji
Mar 11, 2023
5
Adrian, my Service Advisor was wonderful! He was friendly, he listened, he told me everything up front. My car was ready when he said it would be ready. Also, he thanked me! He also said if I have a problem with my car, or any questions to call him. I can’t tell you how impressed I was with him! Adrian was very professional and knowledgeable. Thank you so very much!!
Pamela Clarkson
Mar 10, 2023
5
I saw a page review about Mrs. SStella Morris and I must confess that she is a good trader and best in her field as they said, she managed my account after I invested $700 I got $6,200 within few day's of investment I was so shocked, with Mrs. Stella Morris, your money is 100% secured,. Trust me you have nothing to lose You can contact her via, WhatsApp; +1(978) 245-7519 Email;stellamorris1920@gmail.com
Sophia Alice
Mar 10, 2023
5
My Rouge needed to have its Wire Harness inspected due to a recall. When I took it in to Nissan, there was someone there was Patrick to greet me w/o waiting. He said the job would take about an hour and I waited in their room which was spacious and clean. The work was completed in that hour and my car came back pristine clean. Thank you Patrick and Nissan.
jjofaz#
Mar 10, 2023
5
Everyone was very kind & efficient in meeting my needs when my vehicle was in need of service.
Antoinette Pero
Mar 10, 2023
5
Service rep, Caryl Curtis was extremely thoughtful keeping me aware of repairs on my Murino. When an error occurred with the part received, I received a call from her with full explanation. The tech, Chris immediately identified the issue with my explanation of the sound being heard. Both putting me at ease with repairs.
Karen Farmer
Mar 9, 2023
5
I highly recommend billy! He went above and beyond to get me into a excellent vehicle! Went in without a car, went out with a marvelous vehicle!!!! Will be back again billy! Thank you for taking care of me!!!!
Adrian Lopez
Mar 9, 2023
5
i was greeted by Caryl Curtis when i entered the building she was very courteous and helpful.
ronhans
Mar 9, 2023
5
Patrick at chandler location was great, he will be my go to guy.
angie ortega
Mar 8, 2023
5
Professional technician provide quality service.
Biju Mathew
Mar 8, 2023
5
This was my second Nissan purchase with AutoNation Nissan Chandler. Nick (sales) and Ian (Financing) are amazing. They are very knowledgeable in what they do. All of my questions were answered. The process was seamlessly executed once my ARIYA arrived. I highly recommend anyone looking for a Nissan to go to Autonation Nissan Chandler.
Courtney Morgan
Mar 7, 2023
5
Chasity was easy to work with and called me to advise of the work being performed. My vehicle 30k, tune up was ready when promised. I also appreciate that there pricing for individual services is competitive to other service centers.
Dan Doyle
Mar 7, 2023
5
Jennifer is always nice, pleasant and very knowledgeable when it comes to having my vehicle serviced.
Mitt Lorroc
Mar 7, 2023
5
My Kia Soul was stolen thanks to that viral tick tock trend that's hitting Kias and Hyundais all over. I wasn't planning on buying a car for a long while. But, life happened. I decided to move away from Kia and Hyundai because of that. While waiting for the police and insurance, I started researching different manufacturers and models. Pat and Billy at AutoNation Nissan Chandler were awesome. They helped me learn about Nissan cars and what would tick all the boxes of what I was looking for. They were patient, not pushy. Informative without being overhelming and genuinely personable. After completing my research, I decided to go with the Nissan Kicks, not 'just' because it was a great car, but because I also had a great overall experience at this dealership.
Katharine Theriault
Mar 7, 2023
5
I took in my Altima for regular 115k inspection and service and everything was checked and serviced within 2 hours!
Ravi Sampath Kumar
Mar 6, 2023
5
Great experience, great sales person AJ !
Tammy Ritchey
Mar 5, 2023
5
We had a warranty issue with our 2022 Nissan Armada. We purchased it from a different dealership, but this dealership is closer to home. Patrick in service/parts did a great job helping us through the warranty process. He went above and beyond for us and we are thankful!
DwayneW
Mar 5, 2023
5
My service advisor Julio Abraham, is the epitome of great customer service and support. He is wonderful to work with, and I can't thank him enough for taking care of my Titan Pro4X! Only dealer and service advisor I trust. Great communication throughout the entire service process. Thanks Julio!
Shaheen
Mar 4, 2023
5
⭐️ ⭐️⭐️⭐️⭐️ As always Autonation Nissan Chandler could not have been better to work with on the recent purchase of our new car. Everyone we dealt with was friendly and knowledgeable. They took all of the stress out of the car buying process. Been a loyal customer for 15 years and they never disappoint!
Julie Ewer
Mar 4, 2023
5
The experience was great. The Rep was very nice and professional. He helped us out through the whole process with ease.
Angela Briceno
Mar 4, 2023
5
⭐️ ⭐️⭐️⭐️⭐️ As always Autonation Nissan Chandler could not have been better to work with on the recent purchase of our new car. Everyone we dealt with was friendly and knowledgeable. They took all of the stress out of the car buying process. Been a loyal customer for 15 years and they never disappoint!
Julie Ewer
Mar 4, 2023
5
My experience was exceptional. My salesman was very knowledgeable and friendly. The no haggle process is such a great way to buy a car.
Terry Intrieri
Mar 3, 2023
5
Helpful, courteous, knowledgeable, not pushy! Quick efficient people. Eager to please!
Robin Boatright
Mar 3, 2023
5
I came in just looking. Once I spoke with Terry and he showed me the New Armada, I was kinda sold. It wasn’t exactly what I was looking for but he kept showing me options. Once he showed me the SL, it had all I wanted in a vehicle. He had to pick it up from another location but I was pleased with his service and the vehicle.
Jerome Steward
Mar 2, 2023
2
It was good but too long for oil change was there 1.5 hours had to go with out washing truck was told 1.30 done was not fully done
Felipe Silva
Mar 2, 2023
4
simple oil change that took too long
wmydesk
Mar 2, 2023
5
Jennifer is fantastic. She has the ability that not to many people have now a days. That is, she LISTENS. Great service. Kept me up to date on the progress on the car. Always delivered on time that was promised. Thank you
Tom Greenwald
Mar 2, 2023
5
It was an awesome experience at Auto Nation Service Manager Danny really took care of my needs
Eddie Antonelli
Mar 1, 2023
5
Best experience purchasing a new car. First of all pricing came in under estimate. The representative Joe Cola was great to work with and answered all our questions. Joe showed me all the features of the new vehicle and introduced me to the guys in the service department. Overall great Experience!!!
Philtila
Mar 1, 2023
5
My service advisor was awesome! He was jovial and helpful. We ended up changing my rear brake pads & windshield wipers as well as the oil change and 2 recalls & they still had me out of there & happy in just a few hours.
DMOlson
Mar 1, 2023
5
Very good service!
Leslie1895# Earth
Feb 28, 2023
5
The service was speedy and the staff was very friendly from start to finish. I highly recommend this location for all of your car service needs.
Graham Green
Feb 28, 2023
5
Mr Gallagher is always so helpful! I’ve never walked in there and had bad customer service or experience by anyone
Lakedra Wilson
Feb 27, 2023
5
My Kia was stolen, hit by that viral social media trend. I needed to research different makes and models of cars. Pat and Billy at the Nissan deal were very helpful, understanding and helped us sort out what suited our needs and budget among shopping around other dealers. Ultimately, we decided to purchase a new Nissan from the dealer. We really appreciate their help through a tough situation.
Kat Theriault
Feb 27, 2023
4
Service rep was honest about the work required. The door handle replacement still seemed a little high but feel the rest of the work was in line.
James_B
Feb 27, 2023
5
Went in for oil change and tire rotation, but I was a day early, the advisor checked to see if I could be seen. I was able to get the service done in a timely manner and still make the appt. Ishould have been at. A little confusion about which service I thought I had been receiving, but that was all taken care of in a very caring way.
Toni J.
Feb 27, 2023
5
I Came in to get an oil change and tire rotation. I always ask for Julio because he gives me outstanding service. He explained everything. I am hard of hearing and he has great patients when I ask him to repeat it two or three times. I know I will be in good hands and will have great service. Jim Stone
James Stone
Feb 27, 2023
5
On scale of 1-10, I will give 10.
Ohene Danso
Feb 26, 2023
5
Beyond happy with my first vehicle purchase Catherine, Sam, Conrad, Victor, are the best 👌 they made it so easy for me I can't wait to purchase my next car from them 😁
adrian orosco
Feb 25, 2023
5
Very satisfied with the staff and work done on my car. I was notified with the inspection by providing me videos on areas that my car needed attention. Jennifer was courteous and very knowledgeable on working with me and my budget.
Rosie Cristo
Feb 24, 2023
5
Chasity is the best service advisor. She is knowledgeable and took great care of me and my vehicle!! I will definitely be coming back to her!!
April Brock
Feb 24, 2023
5
Auto Nation were very helpful with the purchase of the new Ariya and after, answering my questions.
William Vitalec
Feb 24, 2023
5
The service reps we're very in welcoming to the dealership and honest about what repairs needed done. They were efficient in getting my vehicle in for service and called me as soon as it was ready. The shuttle staff were friendly and accommodating when dropping me off and picking me up
Peter McConnell
Feb 23, 2023
5
Great service and repairs job done right all the time.
Debra Cary
Feb 23, 2023
1
Make sure you verify they have the title and legal right to sell you a vehicle. This dealership sold us a vehicle they didn't have the legal right to sell and did not even have the title. They locked us in a loan for a vehicle owned by the previous owner and a title held by their lender. Now auto nation doesn't know how to handle this so now we are on our 3 temporary plate, 4 months and counting.
Brian Koehler
Feb 23, 2023
1
ATE - SERIOUSLY DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!!!!!! After publishing complaints we got an email from the actual GM Victor Zarate, who promised he could resolve the issue in less than 24 hours and was more concerned about his negative reviews than he was about his staff failure. He then sent us an email (after trying to declare with all agencies that the issue had been resolved) with copies of an application form telling us that the title had been taken care of and was now in our name. When we followed up with the Arizona Department of Transportation Motor Vehicle Division, they confirmed that the application from this dealership had been denied almost immediately and the title could still not be transferred to me. There is truly no point in communicating with anyone at this dealership as they have all clearly been trained to lie, deflect, and pass off problems. DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!!!!! They sold me a car that they never properly paid off or held the title to and now they just keep sending me temporary plates. That’s right, THEY SOLD ME A VEHICLE THEY DON’T ACTUALLY OWN AND NOW CAN’T GET IT TITLED TO ME. I have a large auto loan that I am now financially responsible for, for a vehicle I don’t own. To make matters worse, they continually give us the run around and only ever send off a single email on the issue when we call and complain. The staff is incredibly rude, one person actually told us that we should call the manager “your majesty” when we asked for the manager’s name. Every single person that we have spoken to has promised a call back or follow up and we still have yet to receive a single call or get any explanation as to how the issue will be fixed (Michael Hauserman in finance, John Moss sales manager, Ryan Wenstrom internet sales director- who falsely claimed to be the GM, etc.) They no longer have my old vehicle and refuse to take this car back so I am now completely stuck with a loan on a car I can’t legally own. Oh and for the final kicker, my salesperson Cat (Catherine in internet sales) almost ran a pedestrian over in the vehicle right after the purchase with me as a passenger. I’ve never experienced a more corrupt, illegal, and ridiculously stupid business in my life.
Emily
Feb 23, 2023
5
Dustin got me in and out with all work completed. He kept me apprised of work progress.
Al Sundstrom
Feb 23, 2023
5
This is my third time buying a car and by far it’s been the easiest! Mark is a great salesman and really listened to my preferences and what I wanted. He showed me some great cars. When I made the choice there was no pushing me to get a better one or even when but any care packages. I was presented with all the facts in a friendly and knowledgeable way with no pressure to do anything I didn’t want to do. I will definitely be returning here for my next vehicle.
Megan McShane
Feb 22, 2023
5
I had a very lovely experience here buying my first car today! Mark helped us find a vehicle that fits me and has everything I was looking for. He was so nice and patient the whole process. Mike was our finance manager who was also fantastic. Extremely thorough and trustworthy! Makes buying a car such a better experience with people like mark and mike. Thank you!
Ally Costello
Feb 22, 2023
1
UPDATE - SERIOUSLY DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!!!!!! After publishing complaints we got an email from the actual GM Victor Zarate, who promised he could resolve the issue in less than 24 hours and was more concerned about his negative reviews than he was about his staff failure. He then sent us an email (after trying to declare with all agencies that the issue had been resolved) with copies of an application form telling us that the title had been taken care of and was now in our name. When we followed up with the Arizona Department of Transportation Motor Vehicle Division, they confirmed that the application from this dealership had been denied almost immediately and the title could still not be transferred to me. There is truly no point in communicating with anyone at this dealership as they have all clearly been trained to lie, delflect, and pass off problems. DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!!!!! They sold me a car that they never properly paid off or held the title to and now they just keep sending me temporary plates. That’s right, THEY SOLD ME A VEHICLE THEY DON’T ACTUALLY OWN AND NOW CAN’T GET IT TITLED TO ME. I have a large auto loan that I am now financially responsible for, for a vehicle I don’t own. To make matters worse, they continually give us the run around and only ever send off a single email on the issue when we call and complain. The staff is incredibly rude, one person actually told us that we should call the manager “your majesty” when we asked for the manager’s name. Every single person that we have spoken to has promised a call back or follow up and we still have yet to receive a single call or get any explanation as to how the issue will be fixed (Michael Hauserman, John Moss, Ryan Wenstrom- who falsely claimed to be the GM, etc.) They no longer have my old vehicle and refuse to take this car back so I am now completely stuck with a loan on a car I can’t legally own. Oh and for the final kicker, my salesperson Cat almost ran a pedestrian over in the vehicle right after the purchase with me as a passenger. I’ve never experienced a more corrupt, illegal, and ridiculously stupid business in my life.
Emily Temple
Feb 22, 2023
5
Fast, effective, efficient and extremely nice! Great customer service and I will do future business at this location due to customer service!
Tan Cooper
Feb 22, 2023
5
Service personnel are knowledgeable and courteous and the service is performed in a reasonable amount of time. The coffee is also very good. The waiting area is comfortable and always clean.
TP
Feb 22, 2023
5
My first oil change on my new pathfinder was an excellent experience, it was done on time , efficient and cleaned the car . I will be back 😀😀😀😀😀
Bob houghton
Feb 22, 2023
5
Great. Julio always gets os fixed up!
mikesering
Feb 21, 2023
5
I went to Big O Tire for a diagnostic and their estimate didn't sound right to me. I only went because they are literally across the street. After review of estimates, I decided to take my Altima to AutoNation Nissan. I figured it's best I have the dealer service techs look at it. I'm glad I did. Julio Abraham is my service advisor. Julio talked with me about what was needed, costs, etc. I'm so glad I went. Nissan's cost was much more affordable and they fixed what was needed. Big O was $2000 more and only one of the issues aligned with what Nissan determined. My car is running great finally. I highly recommend Autonation. Ask for Julio Abraham. Julio stayed in contact via text and we communicated regularly with updates. He was able to find a few discounts that helped tremendously. Julio is the guy. Call him!
Vashron Chapple
Feb 20, 2023
5
I have never had such an amazing experience purchasing a vehicle. After a terrible experience with another dealership, one of the Autonation Nissan employees, Jen, connected me with the salespeople named Nick and Konrad. Nick called me within five minutes (on his day off) and had Konrad waiting for me when I arrived. Konrad was so patient, knew his product and could answer my questions. If he didn't have an answer he was honest and got it for me. They treated my needs with urgency and respect, handled my trade-in with honesty and transparency (and fairness) and basically roled out the red carpet for me. It was so clear that they valued me and my business. I walked out with a brand new Nissan pathfinder platinum. I cannot praise this staff enough. You will never regret purchasing from them. They treat you like family and go above and beyond for their clients. I am a customer for life.
Mary Kelly
Feb 20, 2023
5
Efficient, honest, and transparent service. No hard sell on items not related to the reason I brought it in.
Andy Davis
Feb 20, 2023
5
It was incredible attention from the service advisors from the first moment they were attentive and helping to provide everything that was needed to repair the car thanks Adrián Orozco I am proud to be attended by people as humane as him🙏
You Duran
Feb 19, 2023
5
Met with Adrian, my service advisor. He was courteous and friendly. He made sure my vehicle was serviced and completed in a timely manner. He didn't try to sell me unnecessary work/maintenance.
Fernando Cano
Feb 19, 2023
5
I went in to get my battery fixed and left with a brand new car. I traded in my 2020 Sentra SR for a 2022 Sentra, SR, midnight edition. Billy, the sales rep made it an easy experience. I didn?t feel pressured or anything. I always have a good experience at AutoNation.
Aric Wood
Feb 18, 2023
1
I have a service package but had to pay for the scheduled service and apply to Nissan to get reimbursed. The service agent was of no help and actually pretty rude. I?ve had a service program with Ford which was accepted across North America with no issue- sorry Nissan but I?m done with your product.
Bernard Mcdonald
Feb 14, 2023
1
Brought my vehicle in for a 65k service. Service rep decided the vehicle didn’t need a 65k service and charged an arm and a leg for an oil change and tire rotation instead - which were part of the 65k service. No other portion of the requested 65k service was completed. Was NOT upfront with pricing, quote kept changing. She did not even know what work was actually performed as she tried to upsell me more services. No transparency in costs for anything until they performed services and THEN she gave a price breakdown. Charged over $150 in labor fees for a ten minute fix - but due to her lack of breaking down the price, I had no idea the service fee was 3x’s the part price - would have NEVER agreed to that service. She threw out huge numbers like a recommended $800 service, and then threw some other numbers and figures out - seemed like a shock and awe campaign to throw me off my game. Very difficult to make head or tails of what she was describing. She gave conflicting information. No prices listed anywhere (online or inside business). I felt like she was making things up as she went and using extremely poor communication methods just to boost her sales. I 100% felt like she was just trying to make money off us. I’ve never had a dealership act this way. Worst experience at a dealership EVER. I will never return to this dealership based on this experience. Now I am out over $400 when the same services would have cost me less than half that elsewhere. I specifically brought me vehicle to what I thought was a reputable dealership to avoid this kind of dishonesty - very disappointed. She even tried to sell me tires after all this chaos!
myname2023
Feb 12, 2023
5
Staff is approachable and knowledgeable . In my opinion, prices are high but inline with all service dealerships and mechanics.
ecuomo1092
Feb 12, 2023
5
Always a good experience with this service team! Julio Abraham is our Service Advisor, he handles everything for our 2 vehicles. Great communicator and an honest man. I like that he has our best interest, he is not trying to always sell us for services, he explains what's needed out the door and what can wait until our next visit.
Mike Brez
Feb 10, 2023
5
everything was done as needed. My service advisor kept me up to date on time and progress. Overall a very good experience .
David Horn
Feb 10, 2023
5
The service was top notch. Dustin was our service advisor and he was very informative and was always checking in on to make sure everything was alright and providing updates!
Gregg Gilfillan
Feb 9, 2023
5
Julio and his coworkers were great! Helped me through a bit of a tough time when I had to face unexpected repairs.
Shannon T
Feb 8, 2023
5
In for warranty repair and once again handled with great efficiency.
Laurence Novick
Feb 6, 2023
5
Great customer service. Julio Abraham explained the maintenance on my car and service was provided timely.
Costella Brickhouse
Feb 6, 2023
5
Very professional and very fast!!
NancyBohle
Feb 5, 2023
5
Very professional, efficient, helpful and considerate. It was a pleasant experience purchasing my car.
MaryVilla
Feb 3, 2023
5
I had the best car buying experience I?ve ever had. Pat was the absolute best! He was kind, personable, knowledgeable, and very entertaining.
Rebecca Gervasio
Feb 3, 2023
5
Very friendly staff, clean store, would definitely return here and recommend to family and friends
Jennifer Madsen
Feb 2, 2023
5
They addressed my problem and within in an hour I was on the road. Outstanding and not cost ptohibitive
Harold Davis
Feb 2, 2023
5
I purchased a 2023 Nissan Pathfinder SL 4 wheel drive with Premium Package. It was so simple, so easy to come to terms on specifics of the Pathfinder, options/accessories, trade-in value and final “complete out the door price.” The entire process took 10 minutes and the deal was done. So much thanks to Max Harmon, Sales Manager at AutoNation Chandler. He was so cool, efficient, and easy to work with. 10 minutes and done. I was at another nearby Nissan Dealer for an hour and a half trying to get a deal done on a Pathfinder SL and this particular dealer pushed hard to upsell me a Pathfinder Platinum that I did not want. And, this competing Nissan dealership was not even close on out the door final price who insisted on adding several thousands of dollars of unwanted and unnecessary accessories. The process at the other dealership was frustrating and a bit upsetting. My daughter bought a vehicle from AutoNation a year ago. And, once again, the process was so simple and easy for her as she bought her first new car (without the help of “Dad”). Lastly, as a fan of IndyCar, AutoNation is a big corporate sponsor of IndyCar and the Indy 500. I appreciate AutoNation’s support of IndyCar. Likewise, I appreciate Nissan’s support of College Football and the Heisman Trophy - “Heisman House.”
Roger H
Jan 31, 2023
5
Excellent. Dustin was very professional & informative.
Jeff Miller
Jan 31, 2023
5
From the moment I arrived until the time I drove away I was treated with courtesy and was impressed by the dealership s professional attention to detail.
Ronald Povey
Jan 31, 2023
5
I was greeted by a friendly service department person. She kept appraised of the repair of my car. She let me know I needed new brakes but the bill was less than expected. The waiting room was clean and I was able to study while waiting.
Kathy M
Jan 30, 2023
5
Great customer service. Caryl was super helpful and knowledgeable. Good communication and work done in a timely matter.
C Michaels
Jan 30, 2023
5
Was awesome, Nick was a very knowledgeable sale person. I will recommend to family and friends
Carlos Saw
Jan 26, 2023
4
Nick at Auto Nation Chandler Nissan is the best sales person i have ever dealt with. I would highly recommend him to everyone looking for a car or truck.
Kevin Vandelac
Jan 26, 2023
5
Excellent service. Very timely
Robbies
Jan 25, 2023
5
Jennifer is amazing! We have worked with her many times and she always go above and beyond.
Shannon Nobili
Jan 24, 2023
1
The worst. The absolute worst. They "forgot" to register my CPO contract, then the fingerpointing started, then it finally got resolved. 23 days after trade-in, they still haven't paid off the loan. No answers, just "we're looking into it.
Ken Offricht
Jan 23, 2023
1
ZERO STARS!!! It's been 23 days since I purchased my car, and they haven't paid off my trade-in loan yet. They assured me they're working on it, but there's been no progress made. This was after they "forgot" to register my CPO contract and lots of internal finger-pointing. I would AVOID this stealership.
JKR
Jan 23, 2023
5
Great service and fun place!
Sherri Heim
Jan 20, 2023
5
Pat, at Gilbert Nissan, was fantastic and always has been. However, the new system the AutoNation has in regards to booking appointments and reaching out and contacting service. Members is absolutely horrible! AutoNation Chandler is the worst. Tried for three days to get a service appointment could never get through to anyone. Tried calling AutoNation Gilbert multiple times to reach Pat and continually was directed to a different service person or no one at all. Please work on this!!
Frustrated
Jan 20, 2023
5
Excellent service and done under the time they quoted me.
Chad Welch
Jan 20, 2023
4
Had service for an oil change, tire rotation and recall concerning the vehicles backup camera. Advisor said service would require estimated 1-1 1/2 hours. Service took 2 1/2 hours. My only complaint is the service advisor could have kept me updated after the 1 1/2 period to mention technician was having difficulty with recall service. I feel the advisor needs to keep customer updated when service time is extended, that's my only complaint. AutoNation Nissan facility overall is one of the best I have been in.
Craig Mathews
Jan 20, 2023
3
They found the problem quickly, but man… dealers charge so much for labor. Also, I checked my tire pressure about a week after they worked on my car and one tire had 64psi. I’m shocked that it did not blow when I was driving down the freeway.
Anonymous
Jan 19, 2023
5
in the past 20 years, I bought all my cars at AutoNation Nissan in Chandler, Arizona. Also, all my services are carried out at this dealership. The staff is very friendly and knowledgeable.
lz
Jan 19, 2023
5
On time and very course
Rouge2021:
Jan 18, 2023
5
I had Julio Abraham as my service advisor- he was excellent! Hughly recommend using him at this dealership
Stephen Smith
Jan 16, 2023
5
Courteous friendly and kept ke informed
Tkowalczyk
Jan 15, 2023
5
I had my door lock fixed since it was making loud buzzing noise every time I clicked the lock. Now it’s back to normal- it’s peaceful noise. Thank you very much Nissan dealership and services.
Tumble Night
Jan 14, 2023
5
Very happy with this dealership Jennifer was excellent. She is an asset to this dealership.
Sharry Margrave
Jan 13, 2023
5
Service advisor Julio took care to inform me of any issues and never pressured. I liked not having to go to the cashier to pay. Super knowledgeable and friendly
Papa Paul
Jan 12, 2023
4
The service advisor, Adrian was great. He explained to me that they were a litle short handed in the service department. The only service that I had was an oil change and tire rotation and it took two hours. Obviously that needs to be corrected. My appointment time was 7:30 AM.
Kyle Guss
Jan 12, 2023
5
Got what I asked for great service sales person Patrick was great.
Cecilia Valerio
Jan 12, 2023
5
Great new Pathfinder. No pressure sales. Easy people to deal with. Nick Scherr in Sales is extremely knowledgeable and the reason that this long time GM owner switched to a Nissan. He also did and still answers any questions or follow up quickly and cheerfully. Jennifer in Service is quick to respond and very quick to follow up on any questions too. Great dealership so far.
Steve Polachek
Jan 10, 2023
5
Great service and great customer service and communication throughout the process. Will be back
Bnoland
Jan 10, 2023
4
The staff were very professional from check in to check out.
Hondo Judd
Jan 9, 2023
5
Excellent service always and my car was so clean when I picked it up!
Kelly Schager
Jan 9, 2023
4
Took Nissan NV 3500 van for oil change and tire rotation. The service center had us down for 10am, but I had the appointment in my calendar for noon. So one of us was mixed up. They were busy that day so we requested a shuttle which they provided. That was very nice. The shuttle driver was a super nice lady! They fixed two small warranty issues and sent text and video updates during the day. The only negative was the price. I couldn't recommend them as an oil change and tire rotation for $190 is extreme. That will prevent me from going back for there for minor services. For major repairs I would consider it, but I would request detailed quotes. The other thing I didn't like was no one went over the multipoint inspection. How are my tires/brakes/fluids etc. There was no break down of the results.
Joshua Smith
Jan 9, 2023
5
Prompt service. Julio is very efficient.
BrianandSheila Keene
Jan 7, 2023
5
I brought my car in for an oil change and recall service. Everyone was friendly and helpful and the work was completed when they said it would be.
Amyh123
Jan 7, 2023
5
I do not like the buying experience, but Terry and Autonation Nissan Chandler, made the experience extremely easy.
James Stough
Jan 7, 2023
5
My service writer Jennifer was outstanding and kept me informed at all times. The work performed was outstanding.
David Wisnosky
Jan 6, 2023
1
Very disorganized. Bad costumer service. We waited for 5 hours. And, ended up still missing stuff to sign.
Marivic
Jan 4, 2023
5
Jennifer was a great service agent. It took 6 months to replace the battery in my Nissan Leaf, but she took care of the loaner cars and kept me informed all the way. Thanks!
Janine White
Jan 4, 2023
5
Very Professional as always . My advisor took time to explain what I really need to perform in my car .
Georgina Solis
Jan 4, 2023
5
I took my car in to get a new battery and left the place with the new car. Billy Nitzschke was awesome he made everything so fast and easy.
Aric Wood
Jan 4, 2023
4
The service was a bit pricey for the basic work that was done however I did have a coupon that reduced the price 15%
Charles Barett
Jan 3, 2023
5
Jennifer Lane is a great service advisor and I fully trust her with my Titan. She is always making sure to get my Titan in and out when promised.
Robert Montoya
Jan 1, 2023
5
Jennifer was a great service agent. It took 6 months to replace the battery in my Nissan Leaf, but she took care of the loaner cars and kept me informed all the way. Thanks!
Janine White
Dec 31, 2022
2
I took my car in for service on a Monday. I was told that it would be looked at and I would get a call the next morning . Tuesday morning no call. I waited until late afternoon and called only to get a voicemail. Called back and finally get someone on the phone.Found out the lower control arm and tire needed to be replaced. My service technician also said oh I see you need your oil changed as well so we will take care of that too. I will call you tomorrow morning and let you know the status. I got no call on Tuesday. Half way through the day I call and again I get a voicemail. I leave a message, no return call. I call back later in the day, voicemail again. I call back and get a person who tells me that part of the work is done but they are waiting on the tire to come in and I will get a call on Thursday when it was done. I wait all day Thursday and then call around 4pm because again I have been told nothing. They close at 6 so I made arrangements for someone to pick up my car. I play phone tag with 2 ladies from sales who keep transferring me to a voicemail and after about 15 minutes I get someone on the phone who says my car will be ready by 5. My car comes home I look at the receipt and don’t see anything about the oil being changed, I have the maintenance plan so they are covered. I called Thursday evening and left a voicemail to confirm if the oil had actually been changed and as of today, the following Tuesday I have received no call. As much as I paid to get my car fixed and the fact that I bought my car from that dealership I expected better service.
BAFFLED
Dec 27, 2022
2
I took my car in for service on a Monday. I was told that it would be looked at and I would get a call the next morning . Tuesday morning no call. I waited until late afternoon and called only to get a voicemail. Called back and finally get someone on the phone.Found out the lower control arm and tire needed to be replaced. My service technician also said oh I see you need your oil changed as well so we will take care of that too. I will call you tomorrow morning and let you know the status. I got no call on Tuesday. Half way through the day I call and again I get a voicemail. I leave a message, no return call. I call back later in the day, voicemail again. I call back and get a person who tells me that part of the work is done but they are waiting on the tire to come in and I will get a call on Thursday when it was done. I wait all day Thursday and then call around 4pm because again I have been told nothing. They close at 6 so I made arrangements for someone to pick up my car. I play phone tag with 2 ladies from sales who keep transferring me to a voicemail and after about 15 minutes I get someone on the phone who says my car will be ready by 5. My car comes home I look at the receipt and don?t see anything about the oil being changed, I have the maintenance plan so they are covered. I called Thursday evening and left a voicemail to confirm if the oil had actually been changed and as of today, the following Tuesday I have received no call. As much as I paid to get my car fixed and the fact that I bought my car from that dealership I expected better service.
BevF
Dec 27, 2022
5
This one of the best experiences I?ve had at a dealership
Felecita Orona
Dec 26, 2022
5
Great place to have your routine maintenance done. Dustin was very friendly.
Sherrie Brenner
Dec 23, 2022
5
Made appointment with Joe and it was a smooth process
Mary Buscema
Dec 23, 2022
5
I got to the dealership and met Joe Cola who assisted me with my car buying. Joe was very accommodating , knowledgeable and friendly. He got me the vehicle at the price i wanted to pay and through the system quickly. If all the salesmen are like Joe the dealership is truly unique.
Andrew Torhan
Dec 23, 2022
5
Brought our car in for transmission problems. Our advisor Jennifer was awesome, explained whole process. Kept in great contact with us.
Sheapaul
Dec 22, 2022
4
Did take a little long this time but they seem very fair and I am a return customer.
PTmeister
Dec 22, 2022
2
Received an email on 12/2/22 on a rear visibility system recall on my Murano. I called and she said yes there is a recall on it. I get to the service dept and he states that there is no recall. Then why did I receive an email about it. It took 3 hours for an oil change and to replace the battery. I don’t understand why it would take that long. Frustrated and confused. Not sure what to believe nor if I would go back there. Service Advisor Julio was very nice but it took way too long.
Confused
Dec 21, 2022
5
Very helpful and acomodating even with the last minute changes when we took our daughters car.
Michelle Tullao Yango
Dec 20, 2022
1
So normally, I am extremely happy with all services I get from AutoNation Nissan Chandler. However, I’ve been extremely disappointed to say the least of lately. I purchased a car about 2 months ago. At the time of my purchase, I traded in another vehicle. Nick was the sales guy and I advised him of the dollar amount that was still owed on my previous vehicle. I was told that anything owed over the dollar amount that my previous vehicle was appraised for would be added into my loan for my new vehicle, which I was perfectly fine with. However, I found out that the vehicle was not fully paid off, and there is still a balance left on my previous loan I immediately reached out to Nick and I asked him about it and he said that’s some thing I have to discuss with finance so I reached out to finance talk to Mike the what I believe to be the Director. I think it’s what he is now for finance. He advised me on November 9 after I contacted him that he would reach back out to me ASAP. He would bring this information to the attention in the meeting that they were supposed to have the next morning etc. He has failed to reach out to me since November 9. I have attempted to reach him on multiple occasions and he has not returned a phone call or a text message. So now I sit here with a loan balance due on my previous vehicle that now I’m going to have to pay because it will affect my credit if I don’t. To say the least they have definitely screwed me over in the situation because I am left to pay not one but two car payments. Furthermore, it infuriates me because I told Nick I would not purchase a new car if I was going to be left with a balance on my previous car. I was LIED to. I have literally gone from an extremely satisfied customer to an extremely unsatisfied customer due to this experience. So yeah if you’re looking to get screwed over right before Christmas by all means purchase a car from AutoNation Nissan Chandler.
A Kaizen
Dec 17, 2022
4
Received great service during my general check up appt. The only point I would seriously rethink from the leadership perspective is that I was quoted a serious overprice repair service that I declined to accept. A replacement of a lower control arm was quoted as $299 for my vehicle (per front wheel). Online I can find the exact part to be under $100, so tripling that as my cost per wheel was a little outrageous.
Martin Scholing
Dec 17, 2022
5
I purchased a 2023 Nissan Pathfinder SL 4 wheel drive with Premium Package. It was so simple, so easy to come to terms on specifics of the Pathfinder, options/accessories, trade-in value and final ?complete out the door price.? The entire process took 10 minutes and the deal was done. So much thanks to Max Harmon, Sales Manager at AutoNation Chandler. He was so cool, efficient, and easy to work with. 10 minutes and done. I was at another nearby Nissan Dealer for an hour and a half trying to get a deal done on a Pathfinder SL and this particular dealer pushed hard to upsell me a Pathfinder Platinum that I did not want. And, this dealership was not even close on out the door final price. The process at the other dealership was frustrating and a bit upsetting. My daughter bought a vehicle from AutoNation a year ago. And, once again, the process was so simple and easy for her as she bought her first new car (without the help of ?Dad?). Lastly, as a fan of IndyCar, AutoNation is a big corporate sponsor of IndyCar and the Indy 500. I appreciate AutoNation?s support of IndyCar.
Roger
Dec 16, 2022
5
Jennifer Lane was amazing with helping me, listening to me and being professional at all times. She keep me in the loop until my car was ready to be picked up. She is SUPER!!
Anna Escandon
Dec 9, 2022
5
Always a good experience! Very informative!
Kimberly Ohanian
Dec 8, 2022
5
Service department always has really nice people. The only problem I have is they are constantly understaffed which sucks but it's life. I would still recommend.
Julie Winterseason
Dec 5, 2022
5
They made buying a car very easy and were professional in when explaining all of the paperwork. No surprises. We were very satisfied with our experience with our salesperson (Kat) and the dealership. Here's to a great relationship with the dealership.
John C
Dec 3, 2022
5
Great fast experience. Everyone is nice
Bethany Blevins Hardy
Dec 2, 2022
5
What a Team, what Professionals.. Above and Beyond! Let me introduce my team I have used them more than once, and highly recommend them and the dealership. Victor, GM, Max, Sales Mgr, Jered, Used Mgr, Konrad, Salesman & Kiara, Sc Advisor from AutoNation Chevy! Done Business more than 1x over years. The Best! 5 °
Carrie
Dec 1, 2022
5
This review concerns a recent visit for oil change and passenger seatbelt/air bag recall. We made an appointment 5 weeks out due to work schedules. We lucked out in that our rep was able to find the parts needed. I was surprised that even though we made the appointment well in advance for a known issue Nissan will not order parts until vehicle is on site. This is not very professional and frankly I was shocked! But as I stated we lucked out and our service rep was professional and very helpful..work was completed same day as promised.
Richard Cleveland
Nov 30, 2022
5
I highly recommend Auto Nation. It had great staff and the deal was fair. Overall a very good time and the building was clean, they were very helpful, from the sales person to the credit person they were very professional. They made it very easy to purchase the car and had a straight answer when asked about price. Great time. Would recommend.
Flor Nava-Roberts
Nov 27, 2022
5
I like coming there because the workers where very helpful to all my question, in other words they new there jobs I was happy to know that I did not have to run around to get what I needed. Same day service was great and when they didn’t have a same day service my appointment was not many days after. It’s a Very clean place which makes it comfortable when u have to wait. The only thing I wish they had was food for the long waits.
Ernestine Jackson
Nov 26, 2022
5
Autonation Nissan Chandler is the place to go for your car service needs. I was just there today and received the best customer service from my Service Advisor, Julio Abraham. He always treats me and others with respect, getting the service you need completed in a timely manner with full information of things that may need to be addressed in the future without any pressure to get them completed there. However, as I experienced today, I will have all maintenance work completed there. I had an estimate for the work I needed completed at a local chain service non-dealer service center and their estimate was 40% more than the amount I paid at Autonation Nissan Chandler. Why would you go anywhere but the dealer? If you are in the East Valley Phoenix area, go see Julio.
Kurt Gries
Nov 21, 2022
5
Drove my 2019 Murano in for an oil change and all the 20,000 miles stuff. Mentioned that it had a dent from a horse backing into my car and Julio said it could be fixed! It was, like new. The price was very reasonable. Everything was done quickly and my car look brand new again. Friendly service. My favorite place to have work done on my car!
Stephanie Robertson
Nov 19, 2022
5
Great service! Fast and friendly! Ask for Jennifer in service!
Phil
Nov 19, 2022
1
I bought a used 2014 Nissan Pathfinder. My sales person Jake was nice. But within a day I had to replace the headlight bulbs because they burnt out . The car was missing an antenna I was told they would get one still no call. Then the rear hatch door gave out and wouldn’t stay up almost took my sons hand off. The driver side headlight was cracked and doesn’t give out much light because it’s broken. The cosmetics were horrible broken chrome pieces the rubber seal on the front windshield was rotted away so water leaks into the car. I mean what kind of inspection do they do? Needless to say I am disappointed with the car. Staff was nice but kept me and my kids there for 5 hours. If they correct the problems on the car it would help.
Joseph Fritz
Nov 18, 2022
5
⭐️⭐️⭐️⭐️⭐️ Ask for Konrad in Sales! Pat in Service See the pics
Carrie Kidd
Nov 18, 2022
1
Terrible customer service. I brought my car in for service. I was told it would take 2 hours. At end of day my car still hadn't been serviced. I left without anything being done.
Lynn Lawrence
Nov 17, 2022
5
Very happy with purchase. Customer service is really good. They will listen to you about you are expecting in your next car and will help in finding it.
Madhupriya Kuchibhotla
Nov 16, 2022
5
The service is impeccable! Julio is so thorough and goes the extra mile. I always leave there feeling confident that everything has been taken care of. Auto Nation Nissan is second to none!! They deserve their 20 star rating!
Lisa Maples
Nov 10, 2022
5
Pat was wonderful and so helpful! We will definitely recommend AutoNation Nissan to anyone looking for a vehicle!
Stacia Snow
Nov 4, 2022
5
Sales effort was exceptional from the start. Great service.
Ed Rogers
Nov 4, 2022
5
This people are nice helpful and honest and truthful great service thank you AutoNation
Happy dude
Nov 2, 2022
5
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Ikechukwu Kalu
Oct 23, 2022
5
When I first called, the service writer was very nice and got us an appointment right away. They took care of the problem with the car right away and stayed in close communication with us. We would definitely recommend them.
Verna Cox
Oct 20, 2022
5
The service department was very friendly and efficient. Caryl was my service advisor and she was great! I had to return the next day for a part they had to order and it was installed and I was on my way within minutes! Super happy with the experience and will definitely get my oil changes and service done here always! Thank you!
Julia Thrash
Oct 20, 2022
5
My service writer, Jennifer Lane is always knowledgeable and genuine. I feel she really wants me to have the best service possible. I really appreciate that. I'll come back to Nissan Chandler for all my car needs.
Sherri Heim
Oct 18, 2022
5
My service mgr was Carol (love that Nissan is adding women to the team). I was there for regular oil and filter change and to check front brakes. She let me know I still have some life in my brakes so no need to replace now. Recommended transmission fluid replacement at 60,000 miles. I wasn’t pressured too add a service. Very courteous.
Sandi Morton
Oct 17, 2022
5
5 stars! We worked with Walter and the entire process was seamless. We will definitely recommend Walter to our friends.
Melissa Czmiel
Oct 7, 2022
5
I’ve being taking my car to get serviced here for over a year and have received good service. Attention to detail and customer service.
Sandra Chica
Oct 4, 2022
5
I recently bought my new car from AutoNation and I couldn’t have had a better car buying process. They never once pressured me or made me feel like I HAD to make a decision that I didn’t want to. They definitely set the bar for how I expect to be treated at dealerships moving forward. The best part? They went out of their way to get me my perfect car! I couldn’t be more happy
Destiny Woods
Oct 4, 2022
5
My coworker referred me to MRS MELISSA LEPORE. She and her family spoke highly of her and said she was military friendly, so I decided to reach out to her. From out first interaction, I was very pleased. She was clearly very knowledgeable and seemed dedicated to her clients. As a first time of my investing, I was anxious about the process, but MRS MELISSA LEPORE took the time to provide me a virtual orientation that covered everything one would need to know to get started. I ended up investing with her with $2,000, because of the area I was looking to purchase in. MRS MELISSA LEPORE was also phenomenal! MRS MELISSA LEPORE checked in with me and I'm now earning $30,000 weekly and always available anytime I had questions. MRS MELISSA LEPORE ensured that I felt comfortable through the entire process and made it enjoyable! I highly recommend this realty company! Contact her via WhatsApp: +1 (765) 351-3234 Email: Melissalepore418@gmail.com
Trxvis Blxk Dlamini
Sep 21, 2022
5
I am so happy with my Hyundai Tuscon! I was so impressed with Autonation Nissan! From the salesman John, to the finance guy and everyone in between were so nice and helpful! It was truly a memorable experience. I highly recommend Autonation!
Kathy K
Sep 21, 2022
5
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Tladi M. Matshediso
Sep 11, 2022
5
I recently bought my new 2020 Jeep Compass from autonation Nissan, I worked with Walter and wow did he make my car buying experience more pleasant and enjoyable than I could have imagined. He was extremely knowledgeable, friendly, patient and best of all he worked with me and listened closely to my needs and exceeded them. I don’t have enough good things to say about Walter. I highly recommend him AND the dealership
Jessica Higgins
Sep 8, 2022
5
Never knew car being could be so enjoyable and actually fun!! Nick was pleasant to work with KNEW his craft (meaning Nissan not being a sales person). I can’t say enough good things. We went in to “drive” and left with a new car and felt wonderful. I will recommend everyone go and meet Nick. You will love your time!!
Diana Smith Clark
Sep 6, 2022
5
Made an appt to get an oil change , the car was done by lunch time they also did a brake fluid flush. Jennifer was helpful and pleasant as always, she answered all my questions. Love my Nissan!!
Christine Brown
Sep 2, 2022
5
The salesmen and sales manager are knowledgeable, cordial and professional. People at the dealership went above and beyond to help me purchase a new Altima SL. Service department is great and friendly people. I felt comfortable and there were no pressure tactics and it was a joy to be with the salesmen. I highly recommend this dealership.
Anthony Millo
Sep 2, 2022
5
Took care of my transmission work and provided me with a loaner car while the work was performed
Catherine Vargas
Aug 18, 2022
5
This was the best experience we have ever had. Nick was awesome and made us feel relaxed. I would tell anyone that this was great!
Brenda L. Armstrong
Aug 17, 2022
5
They treated us very well
Russell James Harper
Aug 6, 2022
5
They are polite and professional, and their service department is very quick and responsible.
Barbara Hearn Riddle
Aug 6, 2022
5
We were treated great. They service our car in record time. Everyone is pleasant. The waiting area is clean and they supply you with water.
Janet Swatek
Aug 5, 2022
5
Just bought a fabulous Mustang. Didn't Intend too. Nick found the perfect car and had it here in 3 days. it's show room clean and fabulous! Great job Nick and Autonation Nissan.
Stacy Denney
Jul 30, 2022
5
I followed Nick from his previous dealership I am thrilled with my 2022 Nissan Rogue SL Treated very well. I drove from Cave Creek so for me to go this distance tells you AutoNation Nissan and Nick are worth it. Great match!
Judi
Jul 23, 2022
5
Oil change and rotation of tires. Thanks to Nissan Auto Nation my car runs great.
Paulette Fongemie
Jul 21, 2022
5
Great 5 star service as always *****
Jim Walsh
Jul 20, 2022
5
We had an amazing experience with AJ this past weekend. He actually listens to what the customer wants and does not pressure you into buying something you don’t want. He really does care.
Amanda Case O'Neil
Jul 20, 2022
5
This dealership is committed to award-winning service, and it shows. They are very attentive, communicative, service-oriented, and even trying to make their service times faster for those waiting in the lobby. The staff have been so friendly, helpful, and professional. Completely satisfied with their dedicated service!
NMattson
Jul 20, 2022
5
Could not get into East Valley Nissan for weeks. They got me in two days. Jennifer was our service advisor and she was awesome. Such a positive experience i had been avoiding dealerships due to horrendous customer service experiences. This was a warranty issue so i tried again and was super happy. She was courteous, professional and answered all my questions in a timely matter. A+ customer service will definitely return and request Jennifer as our advisor
Mary Ann Napodano
Jul 18, 2022
5
They have always been nice and respectful when I go in to have my car serviced. I do wish they were closer to my home. I do not enjoy waiting. I was just in there for service a few days ago. They told me the wait would be an hour and a half, but it was actually a little over 3 hours. They did a fine job, I just don’t like waiting that long.
Lisa Garrett-Karnes
Jul 17, 2022
5
Jennifer is great in the service department! She's friendly and communicates. Joe is excellent in the sales/leasing department. He's very patient and will work with you on the car that's best for you.
Elisa Catalani
Jul 17, 2022
5
I continue to receive great service on my car.
Heather Stewart
Jul 14, 2022
5
I followed Nick Scherr. Nick is a great representative for Nissan. He goes beyond expectations for his clients. I traded my 2020 Rogue for 2022. Nick was able to locate the model and color I wanted with all the bells and whistles that I wanted as well. There was no cutting out on anything. I reside in Cave Creek and I drove to Chandler for my new vehicle. My entire experience was great. I highly recommend AutoNation and Nick
Judi Bechhoefer
Jul 4, 2022
5
From my first contact w/ sales representative Jaelyn, to Finance w/ Ian & Dave, to a slight issue handled splendor fly by Jarrod the used car manager, it is no wonder this is my second purchase in 90 days! Kudo’s to all of Nissan Auto Nation in Chandler.
Karin
Jun 29, 2022
5
AutoNation has amazing customer service, Julio was incredible
Michael Sutton
Jun 24, 2022
5
We are so pleased with the level of service that we get at AutoNation Nissan of Chandler. Whenever we need service on our Pathfinder, Julio and the crew do an amazing and timely job of getting us taken care of. We just had a yearly service and they told us exactly what we needed and didn't need. We can always count on their honesty and professionalism
MSutton
Jun 24, 2022
5
Great service my salesman Terry was awesome. if you need a car see him!
Mark Wilson
Jun 17, 2022
5
I have never been a fan of dealerships until AutoNation Nissan Chandler. I had the best experience. The sales man was informative, did not press me to make a decision and treated me with respect. I 100% recommend this dealership and I will be back in the future.
Connie Gonzalez
Jun 16, 2022
5
Friendly and efficient. I've been using them for several years with no problems.
Dave Ziemer
Jun 9, 2022
5
scheduling my appt was easy and accommodating. Patrick was an absolute sweetheart. I forgot to get my stuff out of my car and he went back to drive it up so I could. they were fast, friendly, didn't push repairs I didn't need. and thank God I got the extended warranty.
Kristine Allison
Jun 7, 2022
5
Service advisor Pat G is the best!
Ashlie Reddish
Jun 7, 2022
5
⭐️ ⭐️⭐️⭐️⭐️Autonation Nissan Chandler could not have been better to work with on the recent purchase of our new car. Everyone we dealt with was friendly and knowledgeable. They took all of the stress out of the car buying process.
Kathy Groeger
Jun 4, 2022
5
Very professional and nice!! So far so good.
Charlene Rivaldo-May
May 31, 2022
5
Everyone was very helpful and responsive! They also allowed us time to discuss our options and did not try to “push” a sale!
Marsha Ferguson
May 27, 2022
5
Yes indeed ,, I have been a long time customer dating back to 1983 when I bought my first Nissan from Smith Brown Nissan in Mesa Arizona. Great service and my service tech Patrick always goes above and beyond☺️
Char Hoffmann
May 19, 2022
5
I liked that they didn't try to pressure me into purchasing something I didn't want.
stacymc
May 19, 2022
5
Great service associates. Nice lobby with free shuttle service which I always use. I bought my car here and enjoy going back. Thank you Jennifer Lane for providing all information pertaining to my car.
Catherine Vargas
May 12, 2022
5
I loved the no haggle approach. mark rocked it as our salesman and Walter in finance made the finish easy. was disappointed it still took 4 hours....
Jenna Scheller
May 3, 2022
5
Julio Abraham is always so helpful and friendly. We were in recently for a brake job and were in and out in record time. Thank you for excellent service!
Heidi Eidson
Apr 19, 2022
5
I have been with AutoNation Nissan since from more then 14 years. I bought cars and all the times service at the same location. I recommend to our friends and family too. To me all the times they did good job.
Mahendra Patel
Apr 14, 2022
5
Julio Abraham is the man! Arrived for an oil change without an appointment and was accommodated right away. I was promised 90 minutes and was done in an hour. Outstanding service. Thank you Julio
Jenaro Giagonia
Apr 12, 2022
5
Just purchased a vehicle from auto nation. We had some rocky moments but in the end all was made right. I would like to commend Walter in finance for making that part of the transaction easy and fun!!! He was very thorough and was sure to be very detailed! I would also like to thank Ryan for his honesty and laid back approach in selling us this vehicle! We will be back for our second vehicle!
Dawn Quinn
Apr 9, 2022
5
Autonation has always been honest with me, and when I have an issue, it is always taken care of in a timely fashion. I have been taken by other auto repair stores, but never at Autonation. I will be in need of brakes and tires by summer, and will be going to Autonation again.
Joann DeNardo
Apr 8, 2022
4
We really enjoyed our sales experience there. We had good service and they were patient as we couldn’t decided between a couple of cars. They have a no hassle, or no haggle, sign up letting us know that we won’t have to play those games. I appreciate that. HOWEVER, when we got into the finance department, that went right out of the window. We were badgered to purchase the warrantees. Not once. Not twice. But three times. It was nuts. I wish the no hassle went both ways. The pressure made me question whether the car they were selling me was not inspected like they claimed. Why else would I want a warrantee but for a car that won’t last. Outside of that, the experience went well.
Josh
Apr 6, 2022
5
Sam was my salesman and Walter was my finance manager. They were very professional, knowledgeable and attentive. I did not feel pressured to make a purchase. I had a slight issue with my registration and I contacted Victor (owner) he was very responsive and helped me to receive a new registration. He even followed through to make sure I received it. I have had a couple of oil changes on my car and the service department is just as awesome. From scheduling the appointment to picking up my car. I have never been to a dealership where every interaction in every department is amazing. When it’s time for a new car I will surely be shopping at Automation Nissan in Chandler.
Latasha Johnson
Mar 30, 2022
1
WARNING - AVOID At the time of this review, BBB rating is -D, for good reasons! Sales and Service associates appear friendly and helpful, but this is far from reality, no dealership management will get involved and Nissan Motor also will distance themselves from any issues. We purchased a new Armada Platinum from Autonation Nissan Chandler and had problems within weeks, electronics are sporadically not working and warning lights come on/off and radio restarts frequently, at least 1-2/week. Paint chipped off the wheel well, despite there being no collision damage at all--there is no reason for any paint to peel. Service appointments are at least a month out...and if you have to reschedule, you'll wait another 4 weeks. 2 months after reporting the issue, service did not conduct any repairs and will not honor paint warranty. The Service, Finance and Dealership Management does not communicate and you will not be provided shuttles, they will offer it, but prepare to pay for your own Lyft. Sales will absolutely communicate before you complete the purchase. I called Nissan motor myself to inquire why warranty claim submitted by Autonation was denied. They told me it was opened without any photos submitted, leading to a “default denial”. This was contrary to what the dealership told me. I was livid and wanted to pursue complaints against the dealership. But the Nissan representative encouraged me to go to another dealer…this is what I decided to do and that dealer submitted the claim and it was approved. Avoid Nissan. Avoid AutoNation.
Rajuorbhikhu
Mar 19, 2022
5
Amazing service from sales to service every time. Thank you Team Nissan Chandler.
SunnyDaySD
Mar 12, 2022
5
Thank you to David Reznick, Ryan Wenstrom, and Sam Schneider for the amazing, hassle free experience buying our new car. Definitely the best time buying a new car we’ve ever had.
Jessica Dodson
Mar 8, 2022
5
Found the 2017 Nisan Titan on Craigslist we had been looking for, talked to John and Joe in sales all questions were answered with very good knowledge of the vehicle. Told them we were in Tucson and would take a couple of hrs to get there and what our trade in was. Joe was waiting outside when we arrived and greeted us. The truck was out front ready to be inspected, clean, serviced and ready to go even filled the tank before we left. Good price, fair trade value and very attentive. Took longer than expected for the paper work but otherwise A+.service.
Mike
Mar 5, 2022
5
Billy N. did a great job. He was informative and supervised the entire process. I am very pleased with him, the car, and the dealership.
dayswrco
Mar 4, 2022
5
Billy N. did a great job. He was informative and supervised the entire process. I am very pleased with him, the car, and the dealership.
dayswrco
Mar 4, 2022
5
I had an issue with a Nissan Rogue not even Nissan could find a solution to my problem. I contacted Autonation Nissan Chandler. The GM Victor Zarate and his team helped me get out of the vehicle I had issues with. I got a better vehicle at a very good deal. My next car is going to be with then again. The staff is very helpful and so professional. I highly recommend this dealership. They really care for their customers.
Guardians Fivefourone
Feb 25, 2022
5
I had an issue with a Nissan Rogue not even Nissan could find a solution to my problem. I contacted Autonation Nissan Chandler. The GM Victor Zarate and his team helped me get out of the vehicle I had issues with. I got a better vehicle at a very good deal. My next car is going to be with then again. The staff is very helpful and so professional. I highly recommend this dealership. They really care for their customers.
Gabriel
Feb 25, 2022
5
Boyd & Jennifer are great! Always great service
Averie Terehoff
Feb 24, 2022
5
Arrived earlier, greeted by attendant who made our experience, our oil change was completed before we knew it and we were on our way. Best experience since visiting this dealership 5 years ago.
Lynn Bacon
Feb 10, 2022
5
Have used them many years for my 2005 Nissan Maxima and it is kept in excellent condition and a smooth drive. Just there yesterday for an oil change and new trunk sticks. Always courteous and helpful and the plus one is an added benefit!!
Peggy Myers
Feb 8, 2022
1
We recently took our vehicle in for a oil change and tire rotation and check a tire that had a slow leak. After we picked it up we got home and realized the oil plug had not been tightened properly and we had oil leaking out in our driveway. My husband had to crawl under the vehicle and tighten it himself and then clean the oil off our driveway. We also ended up replacing the tire for a cost of 300+. Think maybe the people just didn’t check it properly and instead just replaced the tire not sure. Anyway don’t think we will take our vehicle back to this dealership. Will have to find another one.
Traycie Borelli
Feb 5, 2022
5
Very helpful with the no hassle pricing
Tom Drew Sr
Feb 5, 2022
5
Very efficient and washed my car
John Overton
Feb 4, 2022
5
I had a very pleasant experience buying my Nissan Rouge Sport. Very long process, but the staff was kind and friendly.
Lorelei Delaney
Feb 1, 2022
5
Joe Cola was very friendly, not pushy, kept his word and got me the car in the color I wanted, with the accessories I needed plus some! I’m very happy with the service and my purchase. Amazing trade in price too! I will be sending people his way.
Christine Kurth-Parks
Jan 22, 2022
5
We are always very pleased with the service we receive at Autonation Nissan Chandler Arizona. Service staff is always very friendly and accommodating and today’s work was overseen by Patrick who is wonderful. He even found a coupon to offset some of my cost of service! I highly recommend Autonation Nissan Chandler!
Jane Crawford
Jan 21, 2022
5
I had an issue with a warranty, I spoke to GM Victor who personally handled my concern quickly and completely to my satisfaction. His team Joe and Anthony assisted, contacted me with updates and with a very friendly approach. I seldom write reviews but I highly recommend this dealership and the entire team at Auto Nation Nissan.
Joe Ranieri
Dec 18, 2021
1
agoNEW ** long read* * After the transmission went out of my vehicle, it was time to find a new car. I previously had a Nissan so continuing with the brand was a "no brainer". I bought a used 2019 Nissan rouge 10/26 and super happy with it. On 11/15 I emailed my sales rep Steven and advised I noticed my front fender was "popping out" and there had been no collision of any sort. He responded advising "it's due to the AZ heat" but will get me in ASAP. I was able to bring my vehicle in 11/23 and was scheduled to see Jonathan. He looked at the bumper along with who I believe was a service manager and confirmed that the bumper would need to be replaced or "glued". I advised the bumper wasn't an issue when I drove off with it but noticed it shortly after purchase. Jonathan walked me in from the service area to find my sales rep Steven. He discussed my situation with Steven and a sales manager ( he wears tight chinos and dress shoes). I waited and Jonathan told me sales would pay for my bumper repair. He would need to contact a Particular technician who is there odd days and hours to complete the repair and would follow up. The repair would be complete same day he said. I emailed Jonathan after my non appointment on 11/23 and advised I would like my vehicle repaired before Christmas if possible. Never received a response. I emailed my sales rep Steven 12/1 asking for an update, he responded that evening that he would get back to me in the morning. 12/2 I email asking for status and no response. Concerned I'd fallen through the cracks, I called to speak with a manager 12/6 to which I was advised service manager was on vacation but was transferred to the parts manager. He advised will look into my situation and would call back. He called back at 5pm advising that they were unable to approve my bumper repair via the service dept because " You bought a used car" but he would speak with the GM and follow up with me. My frustration with this place is this. Never once when I inquired on my bumper did I ask or suggest they pay for it. NOT ONCE! However I do not appreciate being told one thing by reps then told something else when I inquire on my repair status. Sales manager stated he would approve they repair it on 11/23 but now it seems as if I've been lied to, everyone has amnesia and isn't responding. This place is so customer service oriented until the loan funds, it's been 5 days after purchase and the reps get their bonus for the sale. Then you are another number. The fact that now on 12/7 I'm still waiting, the narrative has changed makes me seem as if I'm lying regarding what I was told. My regret is not only buying a vehicle from this place but for not asking for their word on paper, or hell recording the conversation myself. I just want my bumper repaired as advised and to do as minimal business with this place until I can get sell this car.
Fiona Ciku Thompkins
Dec 7, 2021
5
julio abraham,good employee
Willy Matic
Nov 3, 2021
5
Professional staff kind and friendly
Georgina Solis
Aug 31, 2021
5
Nice guys but bad service so far. After 2 attempts at A/C repair, they determined it was a faulty compressor. They just replaced the compressor, but I still have the same problem. The air doesn't get cold until the car is moving. It's cool but I shouldn't have to be driving in order to NOT sweat in my car. Should I bring it back again for the 4th time?
James Mchale
Aug 27, 2021
5
Always taking care of my car 🚗 even when I don’t make an appointment. Nice and friendly staff. Dustin is a great team member
Fatima Soto
Aug 12, 2021
5
Best attitude and service in valley!
John Moss
Jun 29, 2021
5
Absolutely great service
Tammy Stewart
Jun 15, 2021
5
Service Advisor Dustin Gaskill will exceed your expectation in customer service. His communication. professionalism, follow up and overall concern for your satisfaction outshines any previous Advisors I have interacted with. A very considerate and respectful young man.
Sandra Cassell
Jun 9, 2021
5
We highly recommend Boyd Hamilton for the great service we always receive when we go there. We have bought and sold Nissan cars and we will continue our tradition! Thanks Boyd for making us feel like family!
Nilsa Gonzalez
Jun 3, 2021
1
Awful service department, no one communicates, and no one returns phone calls... ridiculous experience
Jim Murtha
May 25, 2021
5
Service was great, price is sufficient and staff was friendly
Denise Thomas
May 17, 2021
1
Conrad was a great sales rep, he was very helpful and friendly. But the finance department as in David and Mia..they are the ABSOLUTE worst. I’ve been having to fight with them about the check that they were suppose to send to pay off the car I traded in. I bought my car on April 11th, it is not May 5th and the payment still hasn’t been sent. They do not communicate with you about the bank that the check needs to go too. They do not answer calls or even call back within a day. My previous car loan was from an out of state bank; which I was giving them the benefit of the doubt because it was out of state and it might take longer. But honestly, it shouldn’t have taken this long. I’ve called multiple times to speak with David or Mia and neither one of them calls you back or answers the phone. I will never buy another Nissan or car from this location again. I have called corporate and made multiple complaints about this location and these two employees.
Andria Hernandez
May 5, 2021
5
David Reznick was extremely helpful, knowledgeable, understanding, and funny. He took the time to listen to my needs and make sure I walked away happy!
Megan
Apr 5, 2021
5
Called my service rep Julio Abraham, he scheduled my on the day I was looking for. Show up on time and was taken care of right away and he review the service I needed was was told it would take about two hours and thirty minutes. Two hours and fifteen minutes later was told my car was done. It was nice and clean and ran like a new car. Great service as usual. Thank you Julio
W Knodel
Mar 30, 2021
5
The workers there are so helpful and polite they will go out of their way to make sure you drive off with the car today. Both Sam and Maria rocks
Antronette Marie Miller
Mar 5, 2021
5
I bought my Sentra there in 2016 and have used the service department for all the work. Julio at the service department has been my service advisor. Julio and the whole department have taken care of my car from new tires, regular maintenance and new batteries. He tells me what needs to be done now and what can wait. I would highly recommend them! :)
Lacey Carter
Mar 3, 2021
5
This was hands down the best car buying experience ever. John Moss and Brandon Bryant went above and beyond to get us the car we wanted. Eric Torrez made the paperwork a breeze and it seemed everyone in the store stopped by to congratulate us on our purchase.
Chad Hamblin
Mar 2, 2021
5
The best car buying experience you can have. John, Brandon, and Eric delivered on every promise.
Unclechad
Mar 2, 2021
5
Sean and Billy are awesome took great care of me in the process of the purchase of my new rogue
Katie Rut
Jan 13, 2021
5
I recently bought my first car, a used 2015 Nissan Sentra. It had a few issues, so I brought it in to get fixed under warranty. Tylor was super helpful, he kept me in the loop while my car was in the shop, and made sure all my concerns and questions were answered. Thanks Tylor!
Samantha Grey
Jan 1, 2021
5
Would highly recommend car salesman Aaron Dennis. He got me exactly into the Titan I was looking for. He was pleasant from the get-go, and worked hard to get me the Great deal I got! Thank you Aaron, and Thank you Autonation Nissan! We are a Happy Nissan Family!!
Leti Cavazos
Jan 1, 2021
5
great time with great people Eric Torres took great care of me and made sure that I was super happy by the time I left! Two weeks later I had a little issue that my warranty fixed right away! They even gave me a truck as a loner so I didn't miss out on a job I had to do. -sk
Et hammer time
Jan 1, 2021
5
I bought a 2019 Murano from AutoNation Nissan Chandler, excellent service during and after the sales.
Griselda LZ
Dec 29, 2020
5
Easy fun and reliable! Sean and Dave helped me with everything! Called in and got help right away to find the car I needed for my family!
Kyle
Dec 23, 2020
5
Recently bought a 2020 Altima. Billy was so helpful and just an all around good guy. Everyone in finance was helpful from David Harmon to Eric Torres. Victor Zarate has an awesome team. It was quick and painless, and they treated me like family.
Stephanie Rae
Dec 9, 2020
5
Michael Hauserman was so helpful. I first spoke to him on the phone where he listened to exactly what I wanted and needed in a new car. As soon as I got to the dealership, he showed me a few of the new Rogues with different options that we talked about over the phone. He was knowledgeable and very friendly throughout the entire process and I left with a new car that I absolutely love. I would highly recommend working with Michael when looking for a car.
Alisha Sweeny
Dec 7, 2020
5
I took my Sentra to AutoNation Nissan at Gilbert and the 202 for some warranty work. My service advisor was Marcus Andrews who got me in without an appointment and got me back on the road in under an hour, with a car wash to boot! 5 star service.
Randy Willms
Nov 27, 2020
5
The gear shift in my 2019 Frontier was locking in park. Called them up, and Kyle and Victor were great. Easy drop-off, easy pick-up, and no hassle. This is the second used truck I've bought from them and will continue to do so.
Mike
Nov 23, 2020
5
Great service and great people working to get you in the car you want. Recommend to everyone looking to buy a new car.
Haley Beebe
Nov 21, 2020
1
I try not to post negative reviews however this visit to your service center started really well and then went downhill very quickly. My 2013 Nissan Pathfinder has been into your shop many times probably most notably for a CVT transmission recall where the transmission was replaced. While the team did the work they dropped my vehicle on the lift and cracked the oil tank which also had to be replaced. That was all fine as the shop took care of all of those repairs outside of damaging my vehicle. For this recent visit I dropped off for diagnosis at 7:30 am. After many calls to the service advisor Dennis and no call backs I just showed up at about 5:30pm to find out what was going on. The diagnosis was that my 3 year old transmission that was already replaced under recall was defective again and it would cost over 7grand to replace. My car was not washed and they didn't have time to go over anything else as they were also training a new person. I asked if anything could be done as the new transmission should last longer than 3 years and they simply stated sorry I wish I could do more. Needless to say I was upset. The service advisor did not charge me for the diagnosis and also told me I could come back anytime for a wash. He was very nice and the diagnosis/transmission failure was not his fault however the poor communication was. This will keep me from ever purchasing a new Nissan and I will be sure to let everyone know the experience I have had with the faulty CVT transmissions placed in Nissan vehicles. I am in the market for a new vehicle for my daughter and this experience has made my decision much easier when looking at Nissan as this company is now off the list. Please stand behind your product to gain more customer base and ensure a higher stock price for your consumers.
AnotherNissanCVTtransmissionVictim
Nov 13, 2020
5
Friendly and professional staff! Loved the text updates! Very convenient location too! Pat was awesome!
Donna Gomez
Oct 28, 2020
5
I visited this dealership initially to sell a car I no longer needed. I was given a quote before the dealership Visualized the car that was fair. They never tried to deviate from their initial offer. Accepting the terms of the offer I left the dealership with a check in hand. Two days later I reached out to them with a second vehicle also getting a reasonable and fair offer. It was then that I accepted and decided to purchased a used vehicle. The process was simple, straightforward with no back and forth counter offers. I?m extremely satisfied with the way I was treated. After all transactions I walked out owning a vehicle without a loan and even a little cash in my pocket.
Margaret Ellen Dowdy
Oct 22, 2020
4
I had a great experience there at autonation Nissan. Help me choose the right car for me financially and to my liking.
Mercedes Garcia
Sep 28, 2020
5
My experience here at AutoNation was superb, from the second i called til i walked out the door. You all exceeded my entire expectation of what i anticipated happening. The scheduler, my technician, the friendly team walking around that I came into contact with, the clean store, the promise to be honest about the work needed on my truck. This will be the only Nissan dealership that I come back to from now on.
Jared Gibbs
Sep 14, 2020
5
Excellent Customer Service as usual. Pat G, my service advisor, always treats me right.
Emmerick Szamosi
Aug 13, 2020
5
I had a very good vehicle purchase experience. Sales and Finance were exceptionally helpful and courteous. I felt no pressure in purchasing a vehicle. This is my second vehicle purchased at this location and i am looking forward to returning for future business.
Kevin
Jul 31, 2020
2
I bought a vehicle in May 2020. I bought the vehicle out right. I was told my paper title (that I paid for) would be mailed to me. It has been over 2 months and I haven't received anything. I reached out to Auto-nation Nissan and just kept getting the run around. Apparently the state is no longer mailing out paper titles. Which is fine I get they have no control over that. My problem is they never notified me. When i call to follow up I get a different answer from each person.. I feel that this Big corporation should have had better process to handle this. Its been 2 weeks of me calling and I am no where closer to getting my title The information I was given to get it online doesn't work (they are aware of this). I am being told to go to a third party DMV and pay again for my title. I asked for Corporate follow up and the General Manager to reach out. This has yet to happen.
Brittany Kelsey
Jul 29, 2020
5
I needed a second car for commuting and wanted a good reliable and affordable used car. After a couple of days of intensive on-line research, I came across the AutoNation website. I reviewed all the vehicles makes and vehicle prices within my price range and was not satisfied with any of them until I opened the AutoNation-Nissan website. The AutoNation-Nissan website had a good selection of used vehicles with low mileage and fit within my price range. I made one phone call and was put in touch with AutoNation-Chandler, which had the most cars on their lot for me to look at. When I arrived sales associate, Terry Kruse was waiting for me, and already had one car of interest ready for me to review and test drive. Terry also showed me two other cars that I may be of interest. All the vehicles were one-two years old, low mileage, and in great condition. I chose the Blue 2019 Nissan Versa sedan, and I was very satisfied with the deal Terry presented me with. Terry was great to work with, he had a great personality, and pleasant to talk with while being very professional. Terry then turned me over to sales manager Sean Kilpatrick. Sean was just as pleasant to work with as Terry, and with a personality that made me comfortable. Within a short period of time, Sean had all my paperwork printed, explained to me in detail, signed, and I was on my way with my new used car. Both Terry and Sean found me the used car I was looking for, an almost new, reliable, and affordable used car. I am VERY HAPPY with AutoNation-Chandler, their customer service, and my new used car; I will highly recommend them to my friends and family.
Fran Scottsdale AZ
Jul 6, 2020
5
I needed a second car for commuting and wanted a good reliable and affordable used car. After a couple of days of intensive on-line research, I came across the AutoNation website. I reviewed all the vehicles makes and vehicle prices within my price range and was not satisfied with any of them until I opened the AutoNation-Nissan website. The AutoNation-Nissan website had a good selection of used vehicles with low mileage and fit within my price range. I made one phone call and was put in touch with AutoNation-Chandler, which had the most cars on their lot for me to look at. When I arrived sales associate, Terry Kruse was waiting for me, and already had one car of interest ready for me to review and test drive. Terry also showed me two other cars that I may be of interest. All the vehicles were one-two years old, low mileage, and in great condition. I chose the Blue 2019 Nissan Versa sedan, and I was very satisfied with the deal Terry presented me with. Terry was great to work with, he had a great personality, and pleasant to talk with while being very professional. Terry then turned me over to sales manager Sean Kilpatrick. Sean was just as pleasant to work with as Terry, and with a personality that made me comfortable. Within a short period of time, Sean had all my paperwork printed, explained to me in detail, signed, and I was on my way with my new used car. Both Terry and Sean found me the used car I was looking for, an almost new, reliable, and affordable used car. I am VERY HAPPY with AutoNation-Chandler, their customer service, and my new used car; I will highly recommend them to my friends and family.
Fran
Jul 6, 2020
5
Very friendly staff and quick service. Will definitely be my new service dealer
Shay Richards
Jul 4, 2020
1
I bought a brand new car(Nissan Sentra) in January 2019 and it has nothing but problems. The AC went out the first month. The break switch has been broken twice. A new car should never have any problems and Nissan has done nothing to be helpful. I will never ever will buy another Nissan again in my lifetime.
Jen Dominguez
Jun 26, 2020
1
Bought a brand new car and all it does is break down. Nissan does nothing to help. Will never ever buy another Nissan in my lifetime. High disappointed!!
Jennifer Dominguez
Jun 26, 2020
2
The customer service was great until I advised the sales reps and finance reps that I had my own financing outside the dealership. Day one I had to wait over an hour of a purchase order that should have taken 5 mins. The reps tried to pressure me into ditching the outside financing for their financing and made it seem that I wasn’t getting the purchase order unless I let them try to do in house financing when I told it’s not gonna work. The advisors/reps realized I was right then took forever to get me the purchase order. Communication after was good in the sense of checking in with me waiting on the loan company but to hold the vehicle I was told there was limited options available and it was originally well if we can’t get the loan number we can’t hold the vehicle. Then it went to I need to come in to sign the purchase order to hold the vehicle. So I come in to sign the purchase order and I waited around for another hour only to be told I didn’t need to sign anything and they would just put a sold sign on the vehicle and put it in the back. Then the day I got all my loan paperwork complete they decided to give great customer service by bringing the vehicle and letting me take delivery under the use of the dealers plates until I came back in a couple days to do the final transaction and registration paperwork. So I had an appointment for the Friday at a certain time to do the paperwork. Upon arriving at the dealership I had to wait 1.5 hours before I could finish the paperwork with the finance department when I had an appointment. I then advised the sales rep of an issue I found while I had the vehicle. I showed him the issue and he said oh we will call you tomorrow to set up an appointment to get it looked at. Never got that phone call. Overall the customer service was a rollercoaster going from we want to help and work with you to let this man sit around and waste his time. I probably will not do business with them again.
Cory Backlas
Jun 13, 2020
5
10/10. Blake is an absolute rock star with his genuine service and helpfulness.
Vineeta Barua
Jun 9, 2020
1
They really don't care about you here. They don't answer their phones (you just get looped through their phone tree no matter what selection you make). They gave me a list of "recommended" repairs that I passed on, and when hubby called to pay they went around me to try to get him to approve the additional work. Lost my paperwork. Super rude lady at the checkout. And then when they send a survey asking for feedback and tell me to contact their Owner Loyalty specialist the email has an autoreply that she isn't accepting emails (indefinitely). Go somewhere else where every step of the process isn't painful and where they actually care. It's funny though because I've tried to air my grievances directly with the dealership but get nowhere so when they keep sending me emails asking me to share on a public forum I finally gave in. Perhaps they need to revise their auto response to see how a person responds to the survey before they ask for public feedback.
K Thomas
Jun 2, 2020
5
thank you so much to Sheldon, Sean and Colton for their help. I have had nothing but bad experiences with dealerships until I came here. You have all helped our expanding family be more comfortable and given me an independence you can't understand. I am truly grateful to all of you.
Amber Gray
May 23, 2020
5
I have waited a long time saving money to buy the new car of my dreams instead of always settling for the best deal and price I could find on a car just to meet my needs. This time I’m holding out for that dream car and John Sheldon is making it happen for me. He searched to find exactly what I wanted and found just one in Las Vegas. He has made arrangements for that car to be transported to the Nissan Chandler location and is bringing it to my home once it arrives for me to drive and complete my search. This will be my 4th Nissan, and John will have my business for life. I was working with another Nissan dealer that was to bring the same car for me to test drive and after waiting all day received an email saying they couldn’t make it and would have to come another day. I was so disappointed so they lost my business and I only went to Nissan Chandler just to see What they might have. John was so patient and understanding and I can’t recommend him enough. If you are looking for your dream Nissan give John Sheldon a car you will drive away with a big smile on your face in your dream come true just like me. Cindy L
Cindy Lock
May 5, 2020
5
I went in to buy my first car and Michael made it super easy for me and helped me find the best car for me! 10/10 recommend.
Samantha Baldonado
Apr 25, 2020
5
Max Harmon did an outstanding job helping us find the best deal and finding us the right vehicle that we wanted. The facilities did an amazing job with social distancing and cleaning down the common areas.
Christopher Schreiner
Apr 22, 2020
5
Victor is a stand up guy that truly believes in customer service. I had an ongoing issue with Autonation Nissan Tempe and once he got wind, within a couple hours the Tempe location cut me a check to resolve my issue. This was an issue that had nothing to with his dealership, I didn't buy a vehicle from his location, he could've just brushed me off like the Tempe location did. He did not, and as a stand up guy, someone who still cares and believes in customer service stepped in and resolved an ongoing 5 month issue in 2 hours. I will start here with Victor when we start our next vehicle search. If you want real customer care even well after you sign on the dotted line, buy from here! Thank you Victor!
Jason Sloan
Apr 13, 2020
5
My second purchase from AutoNation Nissan Chandler and another great experience. Victor and Max have gone above and beyond to assist in my purchase. They are so patient and give you the space you need but stay accessible for you. Thank you again to you two and the AutoNation family.
Andrea Ann Davis
Apr 12, 2020
5
I just started leasing my second car from AutoNation Nissan Chandler and I’m so happy I stayed with them! The help in incredible and they’re all amazing! A special thanks to John Moss And Patrick McDonald for going above and beyond for me and making sure this was a great experience all over again!
Caylie Galvez
Apr 3, 2020
5
Excellent customer service by Billy, Sam and the lady from finance. They went the xtra mile to make sure I was happy with my new Rogue 2020 vehicle.
Brubru CorCab
Mar 29, 2020
5
Pat Golliher and the service team did a great job.
Peter Redlich
Mar 21, 2020
5
Had an amazing experience with Colton Wilson and staff at AutoNation! So kind and patient. Extremely thorough in presenting my options and helping me pick the best one. Made such a stressful process smooth.
Jake Heathcoat
Mar 12, 2020
5
I received a certified offer for my car, took it to the dealership to be inspected, and they paid me exactly what I was quoted. The easiest car sale agreement and transfer ever. Highly recommend this service.
Ken
Feb 29, 2020
5
From the moment we walked in the door to the moment drove away in my new car we received amazing customer service and care. Michael Hauserman was exceptional, provided us with all the information we needed, and even played with our two year old while we filled out paperwork. I would absolutely recommend AutoNation Nissan Chandler.
Corina Rodriguez
Feb 19, 2020
5
Came in to just test drive the 2020 Nissan Versa and was able to walk out with one with an amazing price. Great customer service skills and was very pleased that Colton was able to help me stick to the price range I was looking for. Even having to come back and forth 3-4 different times, we were finally able to get it in my price range! Thank you so much Colton and AutoNation Nissan Chandler for this great experience! It definitely was a great Valentines/Birthday gift! Will definitely be back.
Chloe Blackman
Feb 18, 2020
1
I arrived with a pre-approval letter from Capital One. It took over 3 hours to finance, despite my letter. Car had a broken windshield when I purchased it, it took over a month and a different dealership (and about 10 phone calls from me) to get it fixed. I have requested to speak with a manager since day 2 of this situation, we are on day 20 something and still no response. Probably the worst car buying experience of my life (6 cars so far, 6 lots). Stay away..walk away if necessary. Your time is too valuable to spend in this waiting room.
Thomas P.
Feb 18, 2020
5
I had a good experience at AutoNation Nissan and Colton was a great help in getting me the car I wanted! Would recommend him to anybody looking to buy a car new or used!
Gavin Wood
Feb 16, 2020
5
For the most part I give this dealership high marks. We purchased my Altima in 2016 and did not find the sales staff very friendly. This was four years ago possibly a lot has changed for the better in that department. The service department has always been a pleasure to work with.
Robin Mitchell
Jan 31, 2020
5
the best serve service I have had in car care I have
Jerry Blaylock
Jan 30, 2020
4
Great vehicle and pricing. Difficult advance documents/procedures. It appears that contrary to state law, they did not re-title a used vehicle to name of dealership before trying to (re)sell it. Obtaining full advance documents remotely (by email) was often delayed, tricky, and contract communication was hit-or-miss. They are good with automobile knowledge, but the paperwork procedures seem to be compartmentalized. Example: My credit union required a scan of the existing title in order to confirm no liens and that vehicle was properly titled to the dealership. I was told that AutoNation is unable to comply with this - which caused me to be unable to close the loan I had already been approved for. AutoNation Nissan Chandler stepped in and "provided financing options," meeting the same terms I had with my credit union, but this rubbed me the wrong way - they were (effectively if not deliberately) non-complying with required legal procedures in order to get commission not only on the sale, but also on the financing. Privacy of the prior seller was cited as the reason to not release the title for verification, but the vehicle should have been titled to the dealership - so this felt like another red flag that this could be a questionable purchase. In the end, this is a reputable and large dealership - but they have some questionable practices especially as regards their internet-originating sales. Be advised they charge a $499 (very high) non-negotiable used car "documentation fee" which is their profit in addition to commission. The used vehicle I purchased appears to be in quite good condition, and the sales staff were very helpful, communicative (by email), and friendly. I flew in from out-of-state to purchase this vehicle and drive it away, so needed to feel good about the dealership from afar and see all documentation in advance before I bought a plane ticket. It was very slow and difficult (per previously mentioned compartmentalization of roles) to obtain documents for advance review, and the inability to provide proof of clean title made me extremely nervous (they did send a full and free CarFax, but my credit union advised this was not sufficient). I also performed my own separate vehicle criminal and lien check and found car to be free, so decided to risk the title non-compliance as the other information I had appeared to be positive. I can't say that I was entirely confident in advance, and did not feel good about buying a plane ticket based on the information AutoNation had provided. I asked for a proposed purchase agreement six times before it was sent to me. I decided to risk it, and fly out - seemed like a promising transaction even if there were multiple problems and possible fraudulent documentation procedures going on. Ultimately I chalked those up to inexperience of the sales people, disconnected from the title transaction people, who were themselves disconnected from the finance people. Even after having read and reviewed all documents in advance, the time spent waiting at the dealership for the final paperwork to sign and get out was quite long - several hours sitting at a table. After taking my gamble, it appears that the end result was a great vehicle with the same finance terms as I had brought to the table, but getting to that point was not particularly confidence-inspiring, easy or fast.
Sam L
Jan 6, 2020
5
Having purchased far more cars than necessary during my lifetime, I have to say that this was probably the most pleasant experience that I have ever had in finalizing and completing a purchase. Sean Kilpatrick was absolutely outstanding as a salesperson; in addition to being a prince of a guy and knowledgeable salesperson, he went above and beyond to make sure that the car was ready on time with a few needed updates and repairs completed before I finalized the purchase. As a out of town buyer, the dealership picked me up at the airport (thanks again, Sean K) and made sure that everything promised was completed to my satisfaction before we finalized the deal. My highest marks to Sean for answering all of my "information hound" questions without once giving the impression that my requests were any imposition whatsoever, when I suspect that my quest for detail can be exasparating at times. Furthermore, there were unforseen, unavoidable issues with the dealership computer system not working on the day that I picked up the car, but the dealership appeared to take things in stride without rattling the cages of any of their clients that day. I am super-pleased with the car and service received at Autonation Nissan Chandler as being far and above that experienced at many other dealerships with the region, would definitely return for a future purchase.
ziaptrn
Jan 5, 2020
5
I have already told several family members and friends that this has been the best car-buying experience I have ever had after more than 20 years of owning vehicles. I enjoyed the no-pressure sales environment, and the level of honesty from every individual involved at the dealership. Mike Hyatt did an outstanding job in explaining the features of the car to me, and Max Harmon was instrumental in getting to the price point I needed in order to move forward with the purchase. I do not live in the Phoenix area, but I will visit Autonation Chandler in future visits to the area, even though I live just 5 houses away from a Nissan Dealer in Texas. It is highly likely that I will purchase our next vehicle from Autonation Nissan Chandler in the coming year(s).
Steven Ratliff
Jan 4, 2020
5
Great customer service, sales staff was not pressuring me and finance staff was great to work with
John Overton
Jan 3, 2020
1
Wow how does this dealership operate with the level of incompetence of the service center. I brought my 2018 Nissan Rogue SL with a front end oil leak. The leak had been previously diagnosed as an auto transmission cooler leak by an independent repair shop. The mileage was 36,800 miles. Just barely over the 36k warranty. The service technician misdiagnosed transmission fluid for coolant. After I pointed the error out to the service advisor The response was “ let me check with the technician and I’ll get back to you”. 45 minutes later Shontel called back and told me it was a/t fluid. They refused to cover the repairs under warranty. Cost would be over $1600.00. The a/t cooler is covered by Nissan under the 60 k warranty. The dealer said it was not since the a/t cooler is located in the lower part of the radiator. I contacted Nissan and after a few days Nissan agreed to fix the problem under warranty. HAPPY DAYS. not so soon. The technician was not aware that the plastic bumper was glued on as per the specs from Nissan. The dealer wanted $1200.00 for a new bumper which would not be covered. I told them to carefully remove the bumper and glue it back on. The dealer passes the car on to the body shop with the bumper in the back of the car. Fortunately an advisor at the body shop called me and we corrected the problem. He knew that Nissan glued the plastic bumper in place. After this episode with this Nissan dealership I will never deal with them ever again. I hate to think of how many customers have been taken advantage of when having service performed at auto nation Nissan Gilbert AZ. Shame on them. This dealership is giving Nissan a bad name. Auto nation should pay attention to the many ongoing complaints. Good luck wishing for that. As the old saying goes,” you can wish in one hand and poop in the other and see which one fills first”.
Ray Perron
Dec 30, 2019
5
Victor Zarate and his team with Max, Sean and Eric in finance were phenomenal. They really got us a vehicle we wanted and even more. Max sat down with us and took our needs into consideration first and made everything work within our budget. Highly recommend Nissan Chandler and Victor Zarate?s team thank you so much. Mike and Joy Sanders
Mike Sanders
Dec 15, 2019
5
Very easy and fast, great deal picked out my new used truck today
Jerry Marlett
Dec 7, 2019
5
Puro personal ampliamente capacitado atención inmediata Calidad prestigio hacen que al adquirir el automóvil de tus sueños sea una inversión y la agradable sensación que te queda al ir allí es como si fueran de tu Familia gracias AUTONATION NISSAN CHANDLER!!!!!
Alma Cordova
Nov 23, 2019
1
My husband and I will never do business with Auto Nation again! We had bought a 2018 Titan from Auto Nation Chandler, then this September we needed a bigger truck to be able to transport equipment. We were happy with the Titan but we needed more power. So first we looked on line at their web site & found a Ram that we really liked & wanted to look at. My husband called the Auto Nation Chandler which is nearly impossible to get anyone to answer the phone. He finally spoke to a sales man who said they could do that specific truck for us & to come into the dealership. So I go into the dealership & ask for that sales person & he sends some young kid back down to talk to me. This kid pulls the truck we wanted up on the computer and said he is at the Auto Nation in Phoenix and he couldn't sell it to us. This was a total waste of time & we were already not happy with the lack of people to answer the dealership phone & communication, then the salesman tells my husband he can do it and this kid telling me I have to go to Phoenix. I don't think so. We ended up getting a new truck at a different dealership. I then came back to Auto nation with the documentation needed to cancel & get refunds on all the extras we paid for. I spoke to the finance manager who said he needed the pay off letter from the bank and that I could email it to him & he would handle it. On Oct 7th I emailed him the paperwork & he emailed me back that same day that he would get it cancelled & processed. I never heard anything else so I tried calling the finance manger several times getting his voice mail & leaving messages with no response, On October 12th I emailed the finance manager asking for some communication & status on the cancellations. Still after getting no communication I went to the dealership on October 16th & spoke to Mia (she has been the only pleasant person in all this). I showed her my emails to the finance manager. Mia looked up our account and no action or notes had been made. So I'm not sure how much more of a refund we would have gotten if the cancellation would have been done when it was supposed to. Mia cancelled all of the extras & gave me print outs confirming the cancellations & how much we will be get for a refund. Mia told me that it should take 3-6 weeks for us to receive the refunds. Today (November 12th) I tried to call Mia to check on the refund status, she was not in and no one else knew how to look it up. # of the refunds were coming from safe-guard products so I called the number for them on my cancellation document that Mia had given me. They said they received the cancellation signatures on Nov 6th & they processed & paid the refund back to Auto Nation on Nov 8th. They said it could take 4-8 weeks from the 8th. I am furious, How is it they did not receive the cancellation signatures until Nov 6th when I was in the dealership on October 16th. The communication & lack of follow through with this dealership is absolutely ridiculous!
Kim Sipes
Nov 12, 2019
5
Service was amazing, they did my oil change quick and took my car back right away. Blake was my Service Advisor and he did an amazing job and kept me updated the entire time. Great customer service
Louie M Raya
Nov 10, 2019
5
IF U LOOKIN OR NEED A CAR#HOLLA AT MY BRO BRANDON BRYANT HE GOTCHU#
Brandy Bryant
Nov 4, 2019
5
Fast and friendly service from the dealer that helped me.
Carlos Jones
Nov 4, 2019
2
Made an appointment for the service a week in advance arrived early and car didn't go in for service for an hour after the time I made. Isn't an appointment to get the car in at that time not whenever you feel like it? If you are not going to keep the appointment then why even offer that to a customer! Not a happy customer.
Aaron Thayer
Nov 3, 2019
5
Max and David were very helpful during my first car purchasing process. Max was very sweet and answered all the questions I had. When we arrived the car was ready to test drive and then David in finance helped me get the best deal possible. I would recommend them to anyone looking to buy a car without the hassle the other dealerships nearby put you through. 10/10 guys 👍
Marisa Blankenship
Oct 30, 2019
2
Everybody in service was nice and courteous. Did a fine job with routine maintenance. However did not take any extra effort to find and repair my warranty issues. Just heard that unable to verify concern. Went to another dealer and found and repaired all of my concerns. Three problems in total. Also fixed some safety issues I was not aware of.
AWSHO
Oct 20, 2019
5
Fast friendly service. Great trade value. Things were explained well. Awesome warranty.
Bradley Neal
Oct 6, 2019
1
We arrived this morning to pick up my mother’s car that was getting service done. Nationwide insurance ended up not covering the repairs so we paid for the work that was done. When we get in the car the dash and all of the dirty parts were lying in the front seat and floor board dash panel as well. The trunk panel and parts were all lying in the back seat and trunk as well. We rented a car to drive 3 hours to pick up the car and now have to go back to Show Low and make another special trip to pick up the car. Very disappointed in this dealership.
Tyler Vought
Sep 1, 2019
5
The GM introduced himself to us and made my family feel part of their family! The Manager knew exactly what we wanted and didn't give us any "run-around" Sales person was friendly and knowledgeable and answered all my wife's questions. We really enjoyed the tour and meeting all the service staff at the end too! Will definitely be back with my mom for another new car!
Rogue Family
Aug 30, 2019
5
We recently bought our daughter a Nissan Altima at this location and I can honestly say that we’ve received one of the best services ever! Our sales associate Andrea Davis along with the rest of the staff has been awesome! We came into this dealership thinking we would not get approved, but somehow someway it happened and at such a painless process - we were in and out with our car in no time! This was probably the quickest car purchase that we’ve ever experienced. So If you are looking for a vehicle, I’d definitely recommend AutoNation Nissan Chandler — see Andrea and I can assure you that she’ll take good care of you as well as she did us!
Ross Lyn
Aug 14, 2019
5
Great place to buy a car and the Service Department is amazing! Especially Blake Stebbins. Blake is the 3rd Service Advisor I have dealt with at Nissan. I am on my 3rd Nissan now and will always buy Nissan. Blake is always helpful and explains everything. I went in the other evening to get a new blinker bulb and he was able to schedule my oil change and tire rotation at the same time. He was actually leaving work for the day but stayed long enough to get me set up for the blinker bulb replacement and service at the same time before he left.
Julia Jones
Aug 6, 2019
5
Needed a compressor on my a/c took great care of me and my vehicle
Leslie Heikes Rucker
Aug 5, 2019
5
I'd like to commend Boyd Hamilton for excellent service. I brought in my 2019 Nissan Altima for warranty service (new radio). I was treated with the utmost of courtesy and professionalism. Boyd explained everything in detail. He set up the appointment for repair and was quick to greet me when I arrived. He delivered what he promised. I'm impressed! I will continue doing business with AutoNation Nissan. I will recommend you to all of my friends and acquaintances. Respectfully, George G
George Garcia
Jul 16, 2019
5
I'd like to commend Boyd Hamilton for excellent service. I brought in my 2019 Nissan Altima for warranty service (new radio). I was treated with the utmost of courtesy and professionalism. Boyd explained everything in detail. He set up the appointment for repair and was quick to greet me when I arrived. He delivered what he promised. I'm impressed! I will continue doing business with AutoNation Nissan. I will recommend you to all of my friends and acquaintances. Respectfully, George G
GeorgeG
Jul 16, 2019
5
Went to AutoNation after a accident that totalled my vehicle. Nick, Andrea and David took amazing care of me. They were very patient with my indecisiveness, listened to my needs and best of all there was never any pressure or need for haggling. They went beyond my expectations and created a stress-free buying experience. 10/10 will recommend
Joshua Cowette
Jun 20, 2019
5
Very good professional service and quality work and affordable.
Robert Dorsey
Jun 17, 2019
5
Thank you to the sales team and finace ! plus all involved! got us a great deal. Worked with us and what a smooth sales experience! no pressure ! highly recommended! we are happy with our new Altima! thanks guys and gals! The Hall family!!!
Brian Hall
Jun 16, 2019
5
Thank you to the EXPRESS service team & Julio for getting my sons oil change done and making sure he's safe. Much appreciated!
Jered Schager
Jun 2, 2019
5
AutoNation Nissan is a fantastic environment, professional salespeople and Victor is an incredible GM!!!
Devon Labuda
May 27, 2019
5
Great customer service and friendly salesperson.
Miles Bryant
May 23, 2019
5
Boyd was very professional and courteous. He took great care of me. The business was exceptional clean and everyone was very kind
Devotion Cameron
May 22, 2019
5
Great store to do business with! Very detail oriented, very knowledgeable staff! Give them a try you won?t be disappointed!
Lee Solomon
May 20, 2019
5
My experience at AutoNation Nissan was exceptional I’ve always been treated with nothing but the upmost respect I recommended that if you get a car you go there!
Brandon Bryant
May 19, 2019
5
I bought my Rouge almost 2 yrs ago and have been coming back ever since for service. I always work with the same amazing advisor Ian S. He’s the best!!! 100% caring and makes sure I’m taken care of. He gets things done right and always goes the extra mile. Thank you for all you do!
Claudia Uzeda
May 18, 2019
5
Great service and communication.
Kevin Gargano
May 16, 2019
5
I highly recommend AutoNation Nissan Chandler. I have taken my 2004 Altima there for oil changes and maintenance and always have a good experience at the service center since we moved here in 2005. I would also recommend using Blake the service representative as he always goes above and beyond to thoroughly check over the car to see if there may be any other problems that should be fixed. He is very courteous and calls to keep you informed, going over the cost and on the progress when the car would be finished. They have my 5-star approval.
Betty Berg
May 16, 2019
5
Dropped in without an appointment to have my Murano oil changed. The service advisor was accommodating, the convenience of taking the shuttle home was great, and the turnaround time was less than two hours.
Michelle Ferro
May 16, 2019
5
Always a good experience at the service center. Ian was extremely helpful and informative of all the maintenance due on my vehicle, and able to assist on replacing a dead battery without any notice.
Erika Bustamante-Russo
May 15, 2019
1
This has to be the worst dealership we have ever dealt with when it comes to service. They are never running on time, their estimated wait times aren’t even close to accurate, and their service employees always have excuses for why it’s not their fault and how they are “supposedly” trying their best. We have attempted to service our vehicle several times and each and every time, the experience is less than subpar. Today was the final straw we will not be back ever again. They are more focused on overselling their subpar service before even looking at the vehicle rather than showing care for the customer! No one wants to feel like a money ticket when they walk into a service department of a car dealership. But sadly, that’s what this establishment does!
Jillian Bingham Simpson
May 14, 2019
4
The service was good and is what I expected and they completed the service in the timeframe given. The complaint I have is that they need to have the technicians be more careful with the interior when delivering after the work has been done. I have a car with tan interior and there were grease/oil marks on my door panel, kick plate, steering wheel and center console. My suggestion would be to have the service advisor or someone that does not do the work deliver the car in order to avoid this is the future. I was not happy that I had to wipe down my car before I left.
Kevin Pocin
May 14, 2019
5
They are extremely nice and explain everything. Service is great.
Rachel Lopez-Delgado
May 10, 2019
5
I was going to east valley which is where I bought my car but I will now be going to see Mike at autonation. The only thing that bothered me was they pronounced my name wrong and spelt it wrong on my paper work.
Kirstie Stacy
May 9, 2019
5
They did an excellent service on my 2007 Altima. Brandon the service advisor was very helpful and accommodating. 5 stars to them. I recommend this place.
Ricky Bhoy
May 2, 2019
5
I would highly recommend this dealership! I had numerous people help with the process, but I have a huge appreciation for Max Harmon, the sales associate who assisted me with my last two cars, and David Workman, the sales manager who did an amazing job with the financing. Thank you both for such a smooth experience, listening to my requests and making them happen, and even exceed my expectations. Truly, thank you!!!
Ashley Boland
May 2, 2019
5
Good experience. Josh updated me about status of my auto repair frequently.
Kathy Tamagni
Apr 30, 2019
5
I have always been very happy with the service Nissan Chandler. No hesitation recommending them.
Dianne Littlefield
Apr 19, 2019
5
Excelente servicio personal muy amable lo recomiendo en especial al gerente de la tienda victor Zarate muy amable excelente persona dispuesto a encontrar el mejor trato
Valente Diaz
Apr 19, 2019
5
his was a great experience. These guys went above and beyond to help me. They listened to my needs and wants and gave me a great deal on my new Titan. All the people involved were nice and very professional.
Anthony Scheffner
Apr 18, 2019
5
Quality vehicles and good salesman especially John Groff.
Bob Watson
Apr 14, 2019
5
They are always there when you need them if like me and know nothing about a car but to put gas in it you need a friend and I have one with Nissan Chandler. I thank each and everyone of you
Vanita Harris
Apr 10, 2019
5
Terry Kruse was the sales agent I worked with and he was awesome. He was not pushy, got all my questions answered and helped me get into a brand new car at a rate that was comfortable for me! He is a people’s person and listens to the customer. Terry is a keeper!
Jelaya C.
Apr 8, 2019
1
By far the worst buying experience we ever had, some employees were very rude and had a could care less attitude.
Howard Boyer
Apr 4, 2019
5
Salesman Francis goes out of his way to assist you to make the deal work. Joseph the financial guy should go back to customer service school. He is arrogant, demeaning and unable to connect with the purchaser. He could be the reason the customer nixes the deal. If I purchased another car at automation, I would refuse to interact with Joseph. Just because you are in Finance doesn’t mean that you should be so arrogant
Barbara Marco
Apr 3, 2019
5
Staff were attentive, made sure our visit was good. Brandon kept us informed on the work that was being done on our vehicle. We'll be back. Thank you!!
Vera Salazar
Mar 27, 2019
5
Excellent buying Experience! I would recommend AutoNation Nissan to anyone!!!!!
Timothy Kober
Mar 14, 2019
5
No pressure professionally handled purchasing experience. Max Harmon was knowledgeable, well informed about the vehicle and courteous. Positive buying experience.
Jack Thornton
Mar 14, 2019
5
Sarah and the whole crew made me feel very comfortable about buying a new car she got me exactly what I wanted thank you Sarah and AutoNation you did an excellent job.
David Lowe
Mar 14, 2019
5
Sarah got me Exactly what I wanted. I?m getting in the whole She made me feel very comfortable though the whole process.
David Lowe
Mar 12, 2019
5
Nice service but in my opinion I think there is not way you going to make a purchase over 10. 000 and there is don t even a penny to negotiate, is a bad way to make busnies, but is what it is. Also the financial girl insist to much in sale a repair plan! Really! we got a 21 000 car, we expect no to broke in a while but she insist and insist again, I feel bad to turn her down! We appreciate the fact that she explain everything on Spanish, I need to say of her favor and just for don t let her in a bad position that was a nice plus. They push you by email to schedule a service with them, think that I never ask for! I guess I just bloke them and that it!
Guillermo Cavazos
Mar 5, 2019
5
I will tell you that these guys are great... Jared, Mr Good man, Victor and Mr Watson are awesome... these guys worked their butts off for us! I would definitely recommend This dealership if you are looking for a great and fair deal. Thanks guys from the Scheffner Family.
Anthony Scheffner
Mar 3, 2019
5
Pleasant experience with my first vehicle purchase. Richard Inclan was very helpful and made the whole experience positive, definitely will be recommending this to friends and family.
Jdgar88
Feb 27, 2019
1
Better customer service over the phone
Marti Martell
Feb 26, 2019
5
Auto Nation is the only garage I go to and the only one I recommend.
Linda Caler
Feb 26, 2019
5
Spencer was great to deal with. He wanted my business and worked to find a suv to fit my budget.
Pamela Kanwisher
Feb 25, 2019
5
Very informative, took care of me in a timely manner.
Norwood Browder
Feb 22, 2019
5
Pat is a great service provider. Answered all my questions throughly. Got my car back after an oil change and the car was clean inside and out! AND no water spots. I was impressed.
Patricia Groat
Feb 18, 2019
5
Our son has a Nissan Altima and we thought the battery was going bad. Even with no appointment they got us right in. Great service. My only concern is when I had called them to ask a question, one of the gentlemen got a little rude on the phone with me and cut me off to transfer my call. Not great phone etiquette!!
Susan Branek-Antaky
Feb 14, 2019
1
Oil change is more then a hour
Guasave-Sinaloa Meraz-Arizona
Feb 13, 2019
5
Went to AutoNation Nissan and was surprised at the degree of customer friendly service was provided. Car was fixed as promised, pride was fair, and could not have asked for anything more.
D walker
Feb 7, 2019
5
Did not have an appt. but they got us in. They were very helpful and had a great waiting area. Made me glad I had just purchased a Pathfinder.
Von Stoen
Feb 1, 2019
5
I was very pleased with their willingness to work with me. I live out of state and it took a while to put a deal together but with patience and persistence from both parties we figured it all out.
John Arnet
Jan 27, 2019
5
I've had a couple of major repairs on my 2010 Nissan Murano in the past year and my service advisor, Julio, has always explained what was needed and then kept me informed on the progress of the repair.
Fran Molleur
Jan 23, 2019
5
quality work and nice people
Willy Matic
Jan 22, 2019
5
Manny was great! Fast process and very transparent. This is why I have gotten my last two cars from AutoNation.
Jacob Stoll
Jan 21, 2019
5
Best car buying experience ever! Sarah Brink was amazing! She made buying our van so much fun. She is very knowledgable and personable. She even came in on her day off! We love our new NV3500!
Kelley ONeill
Jan 20, 2019
5
Our family has purchased numerous cars at this location. Both my daughter, granddaughter and I thoroughly enjoy the experience we have when working with Sarah Brink to locate the vehicle we want, and work the numbers. Great Job!
Viki Bortin
Jan 18, 2019
5
Excellent service from knowledgeable advisors. Blake provided service that exceeded my expectations—I have several choices of dealership for service but will be using Auto Nation Chandler should the need arise.
B. Burger
Jan 18, 2019
5
The service department at Autonation Nissan in Chandler is awesome. The quality of customer service by staff and maintenance service on the car is worthy of your time and every penny you spend to take care of your car.
Jenny P.
Jan 18, 2019
5
laura was very pleasant to my wife
Jim Antholz
Jan 12, 2019
1
Dropped my Rogue off for a scheduled oil change and when I showed up 3 hours later to pick it up I’m told it will be at least another half hour. I’m definitely reconsidering if I want to get my next car from here when my lease is up in a few months.
Kelly Allen Hubble
Jan 11, 2019
5
Having my Nissan Rogue seriviced here for the last 6 years is always a pleasurable experience. Blake is the best!
SuzyQ46
Jan 10, 2019
4
Salesman nice and overall, enjoyed the experience. My only complaint was that it took a long time from the time we made a deal to the time the car was delivered. It wasn’t until we finished in finance that they called to get the car cleaned. So, more waiting.
James Harvey
Jan 10, 2019
5
My sons first car buying experience. Billy went out of his way to make sure his time there was positive and relaxing. I had some questions and the Manager took the time to answer them all and offered to go way beyond what was required to put us at ease. The finance guys were great and allowed my son to make decisions with no pressure. Thank you guys. You were all great.
Elwyn Jones
Jan 7, 2019
5
I have never had the best car experience like I had with AutoNation Nissan in Chandler az. I got awesome deal in 2019 Nissan rogue in fact it was a steal not a deal. If you’re planning to purchase new Nissan you better go to this location before the management come to their senses. No other Nissan Dealer came close to matching auto nations price. In fact When they looked at the written price from AutoNation some dealers was just telling me we can’t match it that you got the best deal. Others would take it in Sherwood to their GM in four minutes later they come back and say we can match it. I knew I had good deal from autoNation. Thanks to luz gattaz-fabbla who sold me the car made my car experience great. Not only luz & automation saves me couple of thousand dollars Over other Nissan dealers. But were by far The friendliest people in the dealership. Starting with 1st luz 2nd The genius Mechanic kojo who install the home link mirror that didn’t come with SV trim. Thank you kojo not just installing the home link mirror But other work on my new car you know what it is. 3rd Ray in parts 4th Dylan Johnson in financing. Last GM Victor.
limoman
Jan 6, 2019
5
I have never had the best car experience like I had with AutoNation Nissan in Chandler az. I got awesome deal in 2019 Nissan rogue in fact it was a steal not a deal. If you’re planning to purchase new Nissan you better go to this location before the management come to their senses. No other Nissan Dealer came close to matching auto nations price. In fact When they looked at the written price from AutoNation some dealers was just telling me we can’t match it that you got the best deal. Others would take it in Sherwood to their GM in four minutes later they come back and say we can match it. I knew I had good deal from autoNation. Thanks to luz gattaz-fabbla who sold me the car made my car experience great. Not only luz & automation saves me couple of thousand dollars Over other Nissan dealers. But were by far The friendliest people in the dealership. Starting with 1st luz 2nd The genius Mechanic kojo who install the home link mirror that didn’t come with SV trim. Thank you kojo not just installing the home link mirror But other work on my new car you know what it is. 3rd Ray in parts 4th Dylan Johnson in financing. Last GM Victor.
Edmund Malik
Jan 6, 2019
5
Great . Terry was patient and through. Tristan did not try to hurry me in reading all the paperwork
Janet Watson
Jan 5, 2019
5
Best car buying experience ever. Starting with Zac-sales executive who was amazing and ending with Tristian-financing. Everyone could not have been helpful or patient thru my decision process.
John Lasiter
Jan 2, 2019
4
This was the easiest car buying experience that I have had. No hassles about the price, they only added taxes, licensing and a dock fee nothing else. Thank you Zach and Sarah.
Michael Kramer
Jan 1, 2019
5
Dealer serviced our vehicle in a very timely manner.
buddynaz
Dec 28, 2018
5
Brought my car in for service and was very pleased with the staff and quality of work.
David
Dec 24, 2018
5
Very courteous service representative greeted me at the entrance to service area. Service was done in a timely fashion while I waited in a comfortable waiting area. The only thing I would change/add is to give the customer the old parts in a box or plastic bag. I had my radiator hoses replaced because the tech said it was needed, and the serpentine belt which the tech said was cracked. It would have been nice to see that however I trust they needed replacement as this is a 2010 car and the serpentine had never been replaced.
Mike Mcglone
Dec 20, 2018
5
Blake was great. The dealership was the nicest I have ever been to and I am almost 80.
Carol Jacobsen
Dec 18, 2018
5
Manuel is a great sales person and extremely helpful. He made sure I got the car that was right for me. Sam made sure everything was okay and that I could leave that night with my new car
Kyle Rowley
Dec 17, 2018
5
Best service department there is! Always convenient to schedule appointments and their work is done right and at a fair price.
Pam Gabriel
Dec 12, 2018
5
I received a notice in the mail that there was a recall for a particular part on the engine of my Nissan Sentra. I had also thought there was possibly a problem with my brakes. They replaced the part on the engine, checked my brakes, and washed my car and no charge. A nice surprise.
Beverly Irby
Dec 12, 2018
5
Sarah in internet sales was wonderful to work with when we bought this car. She is very caring and attentive to all of her customers' needs. Helped us out on many small things before, during and after the sale. Ian in the Service department is top notch...very professional and attentive. The service experience here is truly exceptional.
Kurt Parker
Dec 10, 2018
5
very good customer service
Jose Luis Claramunt
Dec 10, 2018
5
From start to finish we were taken care of. They actually took the time to listen and understand our specific circumstances.
Kylie York
Dec 5, 2018
4
Took my car in for schedule 1 service which included an oil change. I bought the car used from this dealership and it had a blend for the oil at that time. About 20K miles ago I switched to full synthetic and when I dropped the car off I wrote in my instructions please use synthetic oil for the oil change. Instead of the synthetic or even a blend, regular oil was used. They offered to change it out but because of time I declined. This is the 1st time any of my instructions were not followed. I have always had 1st class service from this dealership.
Mark Shafer
Dec 4, 2018
5
Great service, in and out in 45 minutes.
Manny Gomez
Nov 30, 2018
5
Great customer service! Malory was very communicative and when he learned the repair was going to take longer than expected, he got me set up in a loaner vehicle. Clean waiting area. Very happy with the experience.
Tony Perez
Nov 28, 2018
5
I take my 2016 Altima to AutoNation Nissan in Chandler, AZ regularly for servicing. My experience is excellent every time. It's easy to make an appointment, drop off and check in are simple and quick, staff is very friendly, the work they performed is always explained clearly, and their prices are very reasonable. My vehicle is always ready on time, and they call/text to let me know when it's ready for pick up. The shuttle service is convenient.
Nomad76
Nov 26, 2018
5
Sarah was great to work with. She was very patient with us and took time to answer all our questions. We are very pleased with our purchase. Thank you for a great experience.
Jeff & Lottie
Nov 25, 2018
5
I had leased my Rogue through East Valley Nissan. They create an unfriendly envirement!! When they give you an offer...it is only good for the day/time you are present in their showroom. My thinking is...if it is such a good offer, I can sleep on it or confer with family. I am not destitute that I can only respond at the moment! AutoNation was recommended by Nissan HQ in Franklin Tn
Betty Hetherington
Nov 23, 2018
5
Blake S. is a wonderful service writer! He is so attentive and helpful! I also had a good experience with Terry R. ! They both were very helpful with my car situation! Thanks Nissan!
Devoney Kelash
Nov 20, 2018
5
Ian Thompson is truly exceptional. He is always very thorough about what needs to be done with my car. His customer service skills are outstanding, and he always has a smile on his face. THANK YOU for everything that you do, Ian :)
Paulina Nava
Nov 20, 2018
5
I just wanted to say how pleased my wife and I are with our Service Advisor at AutoNation Nissan Chandler. Julio Abraham went far and beyond to help us out. Our Transmission had gone out and we were over our warranty by only a few months. Our car only had 54,000 miles on it. Julio went to battle for us and in the end Nissan covered 90% of the repairs. What we thought was going to be about a $4,600 repair only cost us a little under $400. Thanks again so much Julio Abraham you are the BEST!! And thank you Nissan. We WILL be back.
Steve Bressel
Nov 16, 2018
5
I just wanted to say how pleased my wife and I are with our Service Advisor at AutoNation Nissan Chandler. Julio Abraham went far and beyond to help us out. Our Transmission had gone out and we were over our warranty by only a few months. Our car only had 54,000 miles on it. Julio went to battle for us and in the end Nissan covered 90% of the repairs. What we thought was going to be about a $4,600 repair only cost us a little under $400. Thanks again so much Julio Abraham you are the BEST!! And thank you Nissan. We WILL be back.
Steve Bressel
Nov 16, 2018
4
Took my car in for the PM827 recall was in and out in an hour fifteen min Great job
mrclean
Nov 14, 2018
5
I would like to Thank Richard Inclan, and David Workman for their hard work and exceptional customer service. Ricky has been working with me for a while to try and get me into a new car. Both he and David went the extra mile to get me the best deal possible. I would definitely recommend Autonation Nissan in Chandler to anyone I know. Thank you both once again, Denise Houts
Denise Houts
Nov 13, 2018
1
There can only be 2 possible explanations for the "service" provided by Auto Nation Nissan, Chandler; they are either grossly unethical or grossly incompetent. I’ll let You decide. I own a 2005 Nissan Fair Lady Z Roadster, which I’ve babied since day 1, and I come here periodically, when I need OEM parts and service. Last week, I noted a leak on the garage floor, and the following day, 11/7, I took it to Auto Nation for an inspection. On 11/9, I got a call from the service technician telling me the car had a leak from cam sensors, the engine was burning oil, and would need a new “long block” (engine). The cost for the engine replacement: $11,770.24. When I asked what exactly he did in his checkup to make that determination, the rep was unable to tell me. The following week I took it to my mechanic to validate what the dealer claimed. His repair bill, in which he replaced the cam sensor, degreased the engine, and checked everywhere for leaks (none found) was $372. Note, my mechanic was dumbfounded that Auto Nation even had the huevos to stand by that assessment, as there was no evidence of the engine burning any oil Whatsoever. Here's the clincher when you consider ethical vs. competent - they offered to provide a trade-in estimate on my car, in case I was considering another car (mind you, my car has literally every bell and whistle you can think of, including GPS, new top, new struts, new tires and wheels). Their offer: $1,500, because it needs a “new engine”. So, please decide where they fall on the "Great"-to-"Scum" spectrum before you consider paying them a visit. What I do know is, I will never step a foot on that lot, and I will make it my daily goal to shine the light on them on every social media platform I can get a hold of.
Enrique Rivera
Nov 12, 2018
5
Professional staffs and excellent service experience. Nice waiting area with wide windows to look into shop area.
Nathan
Nov 12, 2018
5
We had such a Great experience here at AutoNation Nissan Chandler. Jered and Emilio took Awesome care of us. They were patient, never pushy, and helped us find the perfect vehicle for my wife. I would highly recommend these guys. They made the car buying process easy and as painless as possible.
Ryan Dobmeier
Nov 11, 2018
2
I came in for oil change and filter and a check up. Said do nothing to the tires. When called back I was asked which tire was it you needed checked? I picked up my car and drove off to find the maintenance schedule had not been reset and the light was on my dash, also there was a plastic part laying on my floorboard. I went back and had these things corrected when I saw the AAA sign and asked could I have gotten a triple A discount? Answer was yes but too late now. I was told they were shot of help that day, not a good excuse. I was given a business card with Free oil change written on the back for my trouble. I was very disappointed in this repair visit.
November
Nov 9, 2018
5
Great people good prices and promising opportunities!! I love it
Karimah Weatherall
Nov 6, 2018
5
Excellent dealership and service department. Blake, our service advisor was extremely pleasant helpful and explained everything fully. Great experience
Michael Crawford
Nov 6, 2018
5
Been with Nissan AutoNation since got my Nissan in 2010. Their service is always efficient and performed as promised. Julio was professional and helpful. Will continue my business with them.
Escander1
Nov 5, 2018
5
Sarah handled everything very professional. She was very tentative to our needs and concerns prior to coming to the dealership. Sarah was very helpful and lostened to what we wanted to purchase
Sarah Brink
Nov 4, 2018
5
Very positive and friendly
Marsha Armstrong
Nov 2, 2018
5
I brought my car in because a recall on airbags. My airbag light remained cont. and after a $ 120.00 evaluation plus cost to fix a spiral cable ultimately was beyond my fixed income means which would have been approximately $500.00 I just could not afford to fix the broken part. The last service advisor said there would be no way to provide financial assistance but gave me a part # if I could find someone else to service it. I just felt because this part had everything to do with my airbags being workable that this part should be included with recall of airbags default. It’s an all inclusive repair for SAFETY in driving my car. Just doesn’t make sense. I have had nissans for 30 years and probably will never have one again. Thank u for assistance in this matter.
Diana Duck
Nov 1, 2018
5
I have my Rogue services at Autonation on Gilbert rd. Always the best experience. Ian is fantastic. Came in for regular service and took care of a recall. The professional service and quick turnaround was great. Thanks to Ian and the service dept for their superb service. 10's all around for Autonation.
Jim Brozovich
Oct 30, 2018
5
Came in for a recall, got fast, friendly service from a very nice lady, Sherry in the service dept. Thanks again.
Judy Baughman Flowers
Oct 26, 2018
5
Was one of the easiest car buying experiences. Our salesperson Sarah was great. She did a great job following up on our request and keeping us informed.
L. Boone
Oct 24, 2018
5
Came in to buy a used vehicle. Didn't care what it was except I wanted great gas mileage and cheap to get me to my next vehicle purchase. My car was getting old and needed one a new one ASAP. Instead of getting the used car I picked out they showed me a 2018 car that was cheaper and better gas mileage. Bought it and it meets all my requirements I needed for the time being. I will be back to buy from them again.
KURT STMARTIN
Oct 21, 2018
1
Don’t be pressured to buy an extended warranty bumper to bumper anything!! Nothing will ever be covered and it’s ridiculously priced. Service department had my car for 2 days to look at transmission issue (not covered under warranty) sun visor leaking, and 2 broken sun visors (known issue with car model and also not covered) change the oil (still had available oil changes) and fill tire pressure. After the first 10 hours of absolutely no update on my car I finally got a call that the car was STILL BEING LOOKED AT and they have to call manufacturer for warranty items. Get an email not even a call late day 2 nothing is covered. Pick up my car spent $200 to get car diagnosed which was a waste since nothing is covered and I got charged for the oil change that should have been free. Then get in my car and they didn’t even fill the tire pressure. Not to mention the 1st service I had done was oil 2 months after having the car. Back breaks were said to be so low it was unsafe to let me leave and they recommend replacing ASAP. Gave me an outrageous cost. Fast forward to a year later. Still haven’t done breaks and every service I have they said are fine. These people have no customer service, they over sell and they lie out the butt to get people to fix things they don’t need. Absolutely upset with my past experiences
Samantha Vark
Oct 14, 2018
5
This is the second vehicle I have bought at an AutoNation dealership within the last year. I will never go anywhere else. The reason why, I was never pressured to buy and they are honest. Keep up the good work!
Dbgolf18
Oct 13, 2018
5
I took my car in for a recall, I made an appointment the week before and got two emails and a call prior to the appointment. Three people came up to me and tried to help me, finally it was decided who would help me, they said it would be between 1 to 2 hours. My husband came and picked me up, and 2 hours later they called and my car was done. This was a software update so I did not notice a big change. I was very happy with the people that helped me.
Terri Cook
Oct 4, 2018
5
My wife and I scheduled to have our cars serviced the same day (and 10 days in advance). My wife received an email confirmation, and I didn't. A week later, I received a phone call to remind me of my wife's appointment but the date I was told on the phone was wrong and the time was wrong as well. And my appointment for my car was not even in the records. After a few calls, I was told we could come in "as walk ins" on the day service had been originally scheduled. And since there were no technician that were not already scheduled it might take longer to work our vehicles through and that some work I had requested (Nissan issued a recall to have the ECU reprogrammed on my car, so this is the work I requested). I was told over the phone that this may not happen. Fortunately, all work was completed on the original schedule and in a reasonable time despite the frustrating problem in scheduling an appointment. So, only the scheduling an appointment turned out to be the problem.
Kyle Rawlings
Oct 2, 2018
5
Great Experience!! I was looking for about 2 months looking for the right Corvette, I call about the one on there lot and it was everything they said it was, Price was good did not try and take me on my trade in. The treatment was the best i have ever had buying any car, if you can make it to this dealership this is where you need to buy, if they do not have it just ask and they will find it, i'm only working here in AZ, but after the great service i received even if i have to travel to this Nissan dealer again i will buy my car there, THAT IS HOW GOOD THE CUSTOMER SERVICE WAS!!!!!!!!
William Garner
Sep 26, 2018
5
Didn't have an appointment as was on the road between destinations. From check-in to paying everything was excellent. Sheri took the work order & kept me informed as to what was needed & presented options. She was outstanding. The technician was focused & continuously worked. Highly recommend AutoNation Nissan.
Gary Conder
Sep 25, 2018
5
Excellent dealership. Used internet sales. Max made things easy and stress free. A pleasure to buy a vehicle from this dealer
ggrant517
Sep 17, 2018
5
Ian was beyond helpful and I’m forever grateful for everyone in the service department for taking such good care of my Murano. 10++ A++. Forever customer right here!!! 😀😀
Sara Saiz
Sep 14, 2018
5
This is the BEST dealership that I have ever worked with. I will definitely go back, because of the 3 guys I worked with. They are absolutely amazing and want to get you into something that you will love. I've been working with them for over 2 months, and during that time they were so patient and NEVER tried to pressure me to get a car right away. They are absolutely amazing! I live in Tucson and will drive to Chandler for all my service needs, that's how great the dealership is. Spencer Isley was my sales associate, Joseph Doyle and David Workman were my finance team, definitely reach out to those 3!
Amy Mastromarino
Sep 12, 2018
5
One of the most relaxed car buying experiences we've had. Thank you Max for making everything go So smoothly and keeping in touch with me afterwards. I love my 2018 NV 3500
Jennifer @ Spoiled Rotten Acres
Sep 10, 2018
1
THESE PEOPLE BROKE MY CAR AND CHARGED ME FOR EVERY CENT OF THE FIX. I go in to fix the diff. drive away and IMMEDIETLY it starts overheating and cant drive more than two blocks. have to wait till monday over the weekend, guess i cant get to work. I get it back here AND THEY CHARGE ME FOR THE DIAGNOSIS AND THE FIX. do not bring your car here do not.
Anthony William Minorini
Sep 10, 2018
5
The staff were very friendly, I didn't receive no pressure, got the price I wanted and bought.
Elisa Baloo
Sep 5, 2018
5
FANTASTIC EXPERIENCE !!! Michael Hyatt was our sales rep. We also had the pleasure of dealing with Nick Clark, the used car sales manager. They not only found a vehicle that was in our budget but was exactly what my wife & I wanted. It was above and beyond our expectations in every aspect. After all of this the price was EXCELLENT !! No one could ask or get any better treatment.
Carl-Ginny Sutherland
Sep 4, 2018
4
Good experiance great staff salesmen
Donald Hughes
Sep 3, 2018